Facebook’s shutdown of the Face.com API and Twitter’s increasing clampdown on its API reinforce the lesson that “open” APIs can be very appealing, but they can also become a lot less open over time — and developers and users can get trapped in the middle. Read more »
In the latest example of the justice system’s ongoing discomfort with social media, a federal judge has refused a request by Chase Bank to use Facebook to serve legal papers on an identity thief. Read more at paidContent »
I dropped my iPhone 4 from three stories up. Less than a day later, I walked out of the Apple Store in Philadelphia with a brand new iPhone 4. The journey to get there was very impressive and partially explains, anecdotally, how Apple keeps customers. Read more »
Redbeacon, the web marketplace that connects people with professional home service providers such as plumbers, painters, and yard workers, has launched its first native app for the iPhone. The company, which lets you search for, get bids from, and ultimately book jobs with background-checked and licensed […] Read more »
Siri went down on Thursday for its first extended outage — around five hours, according to most counts. Five hours is hardly three days (like another noteworthy recent mobile service blackout), but the reaction of media and users show Apple’s personal assistant is making its presence felt. Read more »
For fans of streamed music, another choice has arrived on the iPhone. Turntable.fm’s official, free iPhone app hit the App Store today. It requires nothing more than your Facebook credentials to get started, and looks to bring the success of the desktop version to Apple devices. Read more »
Macs are fairly dependable, but there will still be occasions when you have to take them in for service at an Apple Authorized Service Provider. This can take some doing, so here are three tips about things you might not think about when moving your Mac. Read more »
When running a business, it can sometimes be hard to draw the line between being of service and being taken advantage of by customers, clients and other professionals. Here are a few ways to reinforce that line. Read more »
Recently I’ve been surprised by how hard it is to find anything that I would call remarkable. Everything seems to be declining in quality, and a lot of people seem to be indifferent when it comes to the quality they bring to their work. Read more »
Though some critics like to vilify Apple for its practice of building devices with inaccessible batteries, the benefits definitely outweigh the consequences for such a tradeoff. The MacBook Pros are rated for up to eight hours of battery life, the iPod nanos get up to 24 […] Read more »
People are excited about the arrival of the iPad (or at least, some people are), but the Federal Communications Commission (FCC) is a little more apprehensive about what the device could mean for AT&T’s wireless 3G network. In an official FCC blog posting at Broadband.gov, Director […] Read more »
When it comes to media, one important idea is starting to become clear: Content isn’t a product anymore, it’s a service. Because for consumers, content is less and less a thing they buy and more a thing they experience. Read more »
OK, so it’s over one month later, and I finally got a car. I’m actually pleasantly surprised by my final day of car shopping. The first go-round was quite frustrating and ended with me giving up, but I’m happy to report these latest lessons in customer […] Read more »
This week has been a bit of a challenge. I’ve been haggling with car dealerships over purchasing a new car. I’m sure I don’t need to explain how frustrating that process has been, but I will say that I’m surprised at the customer service lessons I’m […] Read more »
Addressing what evidently is a common defect in the NVIDIA GeForce 8600GT graphics processor units used in the May 2007 and Early 2008 revisions of the original MacBook Pro (remediation of which involves replacing the entire logic board), Apple has announced that it will lengthen coverage […] Read more »
