Dave King of Salesforce explains how Chatter’s new real-time chat and screen sharing features fit into the company’s vision of the integrated future of enterprise social by bringing “islands of communication” together to create a social Pangaea with Chatter at its center. Read more »
Cloud computing is at the top of virtually every CIO’s interest list and is expected to grow 126.5 percent over the next two years. A new report on GigaOM Pro details each sector of cloud computing and forecasts a shift toward hybrid models in the enterprise community. Read more at GigaOM Pro »
Salesforce EVP John Wookey shares his views on how the changing business climate is demanding new tools, what sort of solutions suit the mobile, empowered workforce of tomorrow, and what is happening when these tools collide with traditional corporate hierarchies today. Read more »
New research from Forrester doesn’t just reveal that consumer phones are invading the enterprise. It also confirms some realities we see under way at offices every day and undercuts other so-called trends often mentioned by media cheerleaders (including GigaOM). What are they? Read more »
Cisco said today it was buying a little-known collaboration software company, Versly for an undisclosed amount. Versly makes it easy to collaborate inside Microsoft Office products. This seems like an acq-hire, aka a large company buying small players for their skills. Read more »
Last week, Google rolled out a largely well-received beta of its new social networking platform, Google+. Having played with Google+ over the last few days, I think that it may find a home in a perhaps unexpected market: the workplace. Read more »
In 2011, enterprise will finally get wise to the importance of social media, according to a research paper by Stifel Nicolaus. The biggest areas of growth will be in tools that use consumer technologies and combine internal collaboration with external feedback. Read more »
Salesforce has made its Facebook-like enterprise collaboration app, Chatter, generally available at Chatter.com. The app was previously only available to Salesforce CRM and Force.com customers, but now anyone can get a free account simply by signing up using their company email address. Read more »
Salesforce.com CEO Marc Benioff said embracing social media and collaboration can obliterate hierarchies and transform companies. And he should know. It’s already happening inside Salesforce with his enterprise social networking product Chatter. Benioff spoke at the GigaOM Net:Work conference about the company’s shift to social. Read more »
Salesforce.com today announced Jigsaw for Salesforce CRM, a crowd-sourced business data service exclusive to Salesforce CRM customers. Initially Jigsaw was a standalone product that leveraged crowdsourcing via its member community to create a highly accurate contact list of business throughout the world. Read more »
Real-time communication and collaboration in the enterprise represents a significant shift in how employees, partners and customers interact and collaborate to drive organizational performance. The growth and acceptance of so-called “Enterprise 2.0” platforms and applications promise to break down closed communication and collaboration loops by moving discussions and data access from email, content management and rigid process applications to activity streams, wikis and API-based data access. This report looks at the history of this transition, the major players involved, opportunity and challenges for vendors in the space, and profiles the efforts of major enterprise collaboration tools to add real-time tools. Read more »
