Tech — GigaOM

Tech

Research In Motion’s new CEO, Thorsten Heins, held his first conference call on Monday morning, reiterating his view that the company is not in need of a major shakeup but instead some improvements in processes, marketing and consumer focus. Read More »

RIM has announced it has replaced co-CEOs Mike Lazaridis and Jim Balsillie with Thorsten Heins, the current COO. The change was necessary but Heins will have to make a clear break from RIM’s past performance, which at least initially he doesn’t appear anxious to do. Read More »

 
 

IOS’ year end surge has helped close the gap on Android in the U.S., with December sales hitting 44.5 percent of all smartphones, just behind Android at 46.9 percent, according to new data from Nielsen. Android and iOS continue to separate from fast-fading BlackBerry. Read More »

What consumers need to understand and embrace NFC is a gateway drug. And that is not likely to be mobile payments, said Andrew Bocking, Vice President, Handheld Software Product Management at RIM. It’s more likely to be personal content sharing through NFC-enabled phones. Read More »

Research In Motion announced on Friday it was writing down the value of its BlackBerry PlayBooks, taking a mostly noncash charge of $485 million of $360 million after taxes, due to lower-than-expected sales of its tablet. The company also lowered its guidance and outlook. Read More »

If you can’t beat iOS and Android devices in the market, you might as well secure them. That seems to be the stance of RIM, which is launching a device-management and security service for IT departments called Mobile Fusion that builds off its BlackBerry Enterprise Servers. Read More »

RIM is trying even harder to stoke some demand for its unloved tablet, introducing a new “buy two, get one free” offer on PlayBooks through the rest of the year. It’s a desperate move for a company that can’t seem to execute. Read More »

New headache for RIM: Trademark lawsuit over BBX name

Research In Motion has another headache with a trademark lawsuit over its new BBX operating system name. Basis International, a New Mexico software company, has followed up with threats against RIM with a lawsuit claiming that it owns the trademark to the BBX name. Read More »

RIM responded to its worst outage ever by giving away $100 worth of apps. And it’s throwing in a month of free tech support. It’s an unsatisfactory gesture and another case of RIM not communicating well enough with consumers who need more reasons to stick around. Read More »

What started as a brief message interruption for BlackBerry users in Europe has now become a worldwide problem that has left millions of people unable to get service — and highlights the leadership problems at the top of Research in Motion. Read More »

Kik goes around RIM to get back on BlackBerry phones

Group messaging app Kik, which got off to a fast start before it was banned by Research In Motion, is back with a new app for BlackBerry devices. The new Java ME-based app will be distributed directly by Kik and brings back cross-platform support. Read More »

Appcelerator opens a market for mobile back-end services

Appcelerator has built up a community of 1.5 million developers that have used its cross-platform development tool to build more than 25,000 apps for iOS, Android and BlackBerry. Now it’s looking to turn that community into a selling opportunity by launching a marketplace for software modules. Read More »

More Must Reads

Research in Motion struggled through a tough quarter — with revenue, profits and shipments down as it waited for a new generation of handsets to kickstart sales. The newest BlackBerry 7 devices are selling well, but the real turnaround will hinge on QNX-based devices out next… Read More »

After a weekend of riots in London, reports are spreading suggesting that mobs are using BlackBerry Messenger to organize themselves. That news may come as a surprise, but it’s really just evidence of how popular the brand is in the inner city. Read More »

While almost no one is looking forward to Los Angeles’ so-called Carmageddon, an upcoming closure of a busy freeway, crowd-sourced traffic app Waze sees an opportunity to shine. The company is teaming with the local ABC affiliate to beef up ABC’s real-time traffic information for drivers.… Read More »

An open letter by a RIM executive describes the problems the company is facing and what it needs to do to come back. But it also highlights how precarious the situation is for RIM, which can’t afford to lose the trust of its employees. Read More »

Research In Motion, already struggling to keep up with nimble competitors, signaled that its attempts to catch up are falling behind. The company reported first quarter fiscal 2012 earnings, coming in below expectations for handsets sold and revenue with lowered guidance for the year. Read More »

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