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	<title>GigaOM &#187; post office</title>
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		<title>GigaOM &#187; post office</title>
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		<title>Don&#039;t Blame the Web for Postal Service Woes</title>
		<link>http://gigaom.com/2009/08/05/dont-blame-the-web-for-postal-service-woes/</link>
		<comments>http://gigaom.com/2009/08/05/dont-blame-the-web-for-postal-service-woes/#comments</comments>
		<pubDate>Wed, 05 Aug 2009 19:10:35 +0000</pubDate>
		<dc:creator>Jordan Golson</dc:creator>
				<category><![CDATA[Interesting]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[broadband adoption]]></category>
		<category><![CDATA[post office]]></category>
		<category><![CDATA[Post Service]]></category>
		<category><![CDATA[snail mail]]></category>
		<category><![CDATA[USPS]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=62293</guid>
		<description><![CDATA[The United States Postal Service is in dire straights. The second-largest employer in the country (behind only Wal-Mart) is facing a massive fiscal crunch amid falling mail volumes and rising expenses. The GAO estimates total mail volume will fall to 175 billion pieces in 2009, a [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=62293&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><img  title="usps_smalluse" src="http:///2009/08/usps_smalluse.gif" alt="usps_smalluse" width="200" height="50" class=" alignleft" />The United States Postal Service is in <a href="http://voices.washingtonpost.com/federal-eye/2009/07/postal_service_joins_high_risk.html?hpid=topnews">dire straights</a>. The second-largest employer in the country (behind only Wal-Mart) is facing a massive fiscal crunch amid falling mail volumes and rising expenses. The GAO <a href="http://www.washingtonpost.com/wp-srv/politics/documents/USPS_High-Risk_Series.pdf">estimates total mail volume</a> will fall to 175 billion pieces in 2009, a massive, unprecedented drop to levels not seen in <a href="http://www.usps.com/postalhistory/_pdf/PiecesofMail1789to2008.pdf">more than 15 years</a>. In a <a href="http://www.usps.com/communications/newsroom/2009/pr09_066.htm">release</a> today, the USPS blamed the drop on the &#8220;trend of letter mail and business transactions being replaced with electronic alternatives&#8221; and anticipated &#8220;continued downward pressure into coming years.&#8221; In other words, email is killing the USPS. But it&#8217;s not that simple.<span id="more-62293"></span></p>
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<p>Surely more business is being done online, but there is no correlation between Internet adoption rates and a <a href="http://www.pewinternet.org/Reports/2009/10-Home-Broadband-Adoption-2009/2-Trends-in-broadband-adoption/1-Trends-in-broadband-adoption.aspx?r=1">drop in mail</a> &#8212; both have been generally rising over the past 15 years, at least until mail service fell off a cliff over the past few months. It&#8217;s likely that the Internet is playing a role, but I don&#8217;t think all the blame can be placed on technology. A look at the <a href="http://www.usps.com/postalhistory/_pdf/PiecesofMail1789to2008.pdf">history of total mail volumes</a> shows that declines around recession years are not uncommon, with particularly large drops occurring in the 1930s.</p>
<p>Additionally, the service&#8217;s package delivery competitors, like <a href="http://www.google.com/finance?q=NYSE:FDX&amp;fstype=ii">FedEx</a> and <a href="http://www.google.com/finance?q=NYSE:UPS&amp;fstype=ii">UPS</a>, don&#8217;t show a comparable drop in revenue, though it&#8217;s not a great comparison as those company&#8217;s routes have traditionally been more profitable than the Postal Service&#8217;s &#8212; plus, as a publicly traded company, FedEx has more of an obligation to be profitable than the government-run USPS. Though, as one of the few legal monopolies, shouldn&#8217;t the post office, with no competitors in most of its market (federal law states the USPS is the only organization that can deliver &#8220;non-urgent&#8221; letters like First Class and bulk mail), be able to make a profit? So we leave it up to you, dear readers. Why is the Postal Service in such a state?</p>
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			<media:title type="html">Jordan Golson</media:title>
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