If you’re one of CenturyLink’s 5.8 million broadband subscribers, you’re probably fuming because your service is out. Such nationwide outages are rare, but that doesn’t make it any less painful for customers. Read more »
The most recent issue affecting Outlook.com and Hotmail users was caused by temperature spike in one of Microsoft’s data centers, an executive said. Read more »
Pity poor Microsoft email users: Hotmail and Outlook.com service is out for many on Monday — indeed some have complained that the service has been on the fritz for weeks since an earlier outage. Read more »
The issue of resiliency in the cloud has gained new life after Amazon experienced an outage that took out Netflix on Christmas Eve. Hybrid clouds are the answer to the problem, but how do you know what applications deserve such treatment? Read more »
Both Amazon Web Services and Netflix — its most-prominent customer — have released details on AWS outage that took down Netflix’s streaming service on Christmas Eve. AWS attributes the issue primarily to human error. Netflix just wants to avoid this situation again, whatever the cause. Read more »
LinkedIn’s popular career building and job search site has been offline for a short time Monday morning. There’s not a ton of information available yet, so stay tuned. Read more »
It’s a bad week to stop sniffing glue — and to run big cloud services. Google App Engine took a hit Friday, just days after Amazon Web Services suffered another very public snafu. Read more »
Once again Amazon has experienced significant problems at its big US East data center. The snafu has taken down Foursquare, Reddit, Heroku and other popular websites. Read more »
It’s bad enough when Twitter or Facebook fail, but when Github goes down, real work is affected. And Github has now gone down twice in two days. Developers want to know: what’s up with that? Read more »
Hosting giant GoDaddy has completed its investigation of Monday’s outage and deemed it was not the result of a DDoS attack as originally rumored, but rather the result of network failures within GoDaddy’s system. The outage crippled hundreds of thousands of web sites. Read more »
GoDaddy, the hosting and domain registrar has been down for more than four hours, possibly as a result of the group Anonymous. But the founder of ThingsWeStart, a Kickstarter data collection project just wishes it hadn’t happened in the middle of his site’s launch. hacktavist Read more »
Ouch. France’s top mobile network, Orange, has been suffering from a bug that left a huge chunk of users unable to access their voicemail — just a few weeks after a software glitch rendered vast parts of the company’s network unusable. Read more »
If Twitter wants to remain opaque about its practices, that’s fine — but it shouldn’t expect any slack from upset users or investors. Blaming a two-hour outage on an “infrastructural double-whammy” after remaining mum on even where its data centers are located doesn’t exactly inspire confidence. Read more »
Like it or not, sweeping software bugs are just part and parcel with operating the largest computing systems the world has ever seen. Although Amazon is already fixing the problems that caused its latest outage, this won’t be the last we see. Read more »
Verizon Wireless new LTE network may be experiencing the biggest growing pains among U.S. operators, but T-Mobile’s brief network outage Monday night showed that even an established technology like HSPA+ isn’t free from problems. Read more »
On Thursday night Facebook experienced a substantial outage, going dark for up to 80 minutes for some people. This isn’t just another indignity for the company after a rocky IPO — it’s revenue lost. When Facebook is offline it can’t sell ads. Read more »
Verizon’s struggles to keep its LTE network running consistently continue. Wednesday morning, Verizon reported on its Twitter feed that it is looking into customer complaints about the 4G service going down, and multiple blogs are reporting network outages in several markets ranging from Phoenix to Indianapolis. Read more »
Verizon’s LTE network has had a hell of a month. After a year of smooth performance, interrupted only by one major glitch in April, the new ultra-fast 4G network has experienced a string of three outages in a single month. Verizon’s network head explains why. Read more »
Wednesday’s LTE outage shows Verizon still has bugs to work out in its new 4G network. As the first to launch LTE on a large scale, Verizon has become a guinea pig for the entire industry, dealing with the technologies remaining flaws as they arise. Read more »
Siri went down on Thursday for its first extended outage — around five hours, according to most counts. Five hours is hardly three days (like another noteworthy recent mobile service blackout), but the reaction of media and users show Apple’s personal assistant is making its presence felt. Read more »
During the three-day outage last week that affected data services for millions of BlackBerry users, RIM (NSDQ: RIMM) executives were focused… Read more at paidContent »
Well, that wasn’t quick. But at least it’s good news: RIM (NSDQ: RIMM) says that its services are now finally getting restored in all the re… Read more at paidContent »
Without thinking about the SLA it’s impossible to compare costs between clouds. An enterprise gigabyte comes with a whole host of services around it, while Amazon’s does not. So while it seems like cost per gigabyte is a good measure, it’s not. Here’s why. Read more »
Amazon Web Services released its official statement and apology regarding the four-day outage that began on April 21, vowing, as expected, to improve the design of its Elastic Block Storage service and generally improve availability across the AWS platform. Read more »
As a result of last week’s four-day cloud computing outage, both Amazon Web Services and its users have publicly come under fire for their practices. I think both groups will take these criticisms to heart, but I don’t think we should expect anything too drastic. Read more »
The popular web sites down today because of the Amazon Web Services outage are getting most of the attention, but they were only a handful among the hundred-plus that were affected, including at least three popular platform-as-a-service providers — Heroku, Engine Yard and DotCloud. Read more »
As Skype sputters back to life today after its first major outage in three years, it’s helpful to look at how critical the communications tool has become for users and companies, who increasingly rely on it for phone, IM and video chat service. Read more »
Skype went down this morning, plunging millions of users into VoIP and IM darkness. Then Twitter was out briefly before coming back online. The incidents may be unrelated, but they highlight our growing reliance on web communications tools to keep in touch. Read more »
Facebook suffered one of its worst outages in years today, an event that lasted for several hours and took out all the Facebook-powered “like” buttons on sites across the web. This caused a stream of jokes on Twitter, and we’ve collected some of the best here. Read more »
Last week, Twitter went down. Again. And yet we all gnash our teeth, wring our hands, cry foul, shake our fists at the sky, then breathe a quick sigh of relief once the Fail Whale is gone and our Twitterstream flows again. Read more »
Facebook has been inaccessible to many — if not all — users for the last 30 minutes. This is incredibly bad timing for the company, which is trying to pitch itself this week as a central part of the web’s infrastructure. Read more »
By our nature, web workers are dependent on online tools to do our work. Sometimes those tools become inaccessible, though. For example, recently a hosting outage took down 37signals’ Basecamp, an app that many web-based workers depend on heavily. These outages can quickly become crises. How […] Read more »
It may have only lasted 100 minutes, but the Great Gmail Outage of last week generated discussion that endured for days. It started with panic attacks on Twitter and took some bizarre turns, such as sparking talk of lawsuits. But in the end, the fact of […] Read more »
Updated with comment from Cisco: Question: What do PayPal and Cisco have in common? Answer: Both suffered widespread outages over the past 24 hours, proving yet again that despite all the progress that’s been made, Internet infrastructure remains prone to human error and other random problems. […] Read more »
As we come to rely more and more on web-based applications and services, we’ve all probably had an instance when our favorite experienced some sort of outage. While I think we are generally patient with brief hiccups and such, what would happen if a web service […] Read more »
Palm addressed their Q3 sales results today and it looks like they can’t get the Pre released fast enough. Their falling financial position has led many to believe that the Palm Pre is a make or break proposition for the smartphone maker and these numbers would […] Read more »
MSI may be the Wind people but they do big notebooks, too, and later today they will be announcing the first gaming notebook to feature the ATI Radeon HD4850 graphics package. MSI claims the HD4850 will provide desktop gaming performance for this 17-inch notebook. The GT725 […] Read more »
Updated with Limelight response: A source of mine just alerted me that Limelight Networks is suffering some kind of outage in Asia and Europe. Their U.S. network is working just fine, and perhaps that’s why I have not heard anything. It is hard to tell from […] Read more »
Updated: Yahoo, one of the largest web sites on the planet, is being plagued by series of problems related to Domain Name System (DNS). A test using Gomez’s testing service shows error messages in certain cities such as Chicago. Others are experiencing slower access to Yahoo […] Read more »