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	<title>GigaOM &#187; network outage</title>
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		<title>GigaOM &#187; network outage</title>
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		<title>Outages aren&#8217;t just for LTE: T-Mobile experiences network hiccup</title>
		<link>http://gigaom.com/2012/07/03/outages-arent-just-for-lte-t-mobile-experiences-network-hiccup/</link>
		<comments>http://gigaom.com/2012/07/03/outages-arent-just-for-lte-t-mobile-experiences-network-hiccup/#comments</comments>
		<pubDate>Tue, 03 Jul 2012 17:24:18 +0000</pubDate>
		<dc:creator>Kevin Fitchard</dc:creator>
				<category><![CDATA[data outage]]></category>
		<category><![CDATA[network outage]]></category>
		<category><![CDATA[Outage]]></category>
		<category><![CDATA[reconfiguration]]></category>
		<category><![CDATA[refarming]]></category>

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		<description><![CDATA[Verizon Wireless new LTE network may be experiencing the biggest growing pains among U.S. operators, but T-Mobile’s brief network outage Monday night showed that even an established technology like HSPA+ isn’t free from problems.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=539325&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://gigaom.com/broadband/ericsson-nsn-keep-their-t-mobile-jobs-for-lte-build/304270567_6766809016_z/" rel="attachment wp-att-518863"><img  title="T-Mobile store logo" src="http://gigaom2.files.wordpress.com/2012/05/304270567_6766809016_z-e1336453319939.jpg?w=300&#038;h=200" alt="" width="300" height="200" class="size-medium wp-image-518863 alignleft" /></a></p>
<p>Verizon Wireless&#8217; new LTE network may <a href="http://gigaom.com/broadband/verizon-explains-its-string-of-lte-outages/">be experiencing the biggest growing pains among U.S. operators</a>, but T-Mobile’s brief network outage Monday night showed that even an established technology like HSPA+ isn’t free from problems.</p>
<p>Last night T-Mobile experienced intermittent data outages in different parts of the country, which led customers to flood <a href="https://twitter.com/?tw_e=screenname&amp;tw_i=219980940095668224&amp;tw_p=tweetembed#!/TMobileHelp">T-Mobile’s Twitter feed</a> and support forums with questions and complaints. T-Mobile <a href="https://twitter.com/TMobile/status/219985908869505025">confirmed the outage in a tweet</a> at 7:48 p.m. PT, and 90 minutes later it tweeted that the <a href="https://twitter.com/TMobile/status/220007851593183233">network problems had been resolved</a> and service restored to normal.</p>
<p>T-Mobile didn’t state publicly what the cause of the outage was, but if I can hazard a guess: T-Mobile is currently <a href="http://gigaom.com/broadband/t-mobile-pounds-the-first-nail-in-2gs-coffin/">engaged in a major network overhaul</a>, switching out major portions of its GSM network for new Ericsson and Nokia Siemens Networks HSPA+ base stations. At the same time, it’s retiring portion of its current HSPA+ network in the 1700 MHz/2100 MHz (AWS) band in order to make room for its new LTE systems.</p>
<p>It just so happens the first phase of that network reconfiguration is scheduled to begin this month with <a href="http://gigaom.com/apple/7-percent-of-t-mobile-network-iphone-compatible-in-july/">an initial 2500 cell sites</a>. You can’t move that much hardware around with out experiencing some problems, so we’re probably going to see several more hiccups on the T-Mo network over the next year.</p>
<p><em>T-Mobile image <a href="http://creativecommons.org/licenses/by/2.0/">courtesy of</a> Flickr user <a href="http://www.flickr.com/photos/swruler/">swruler9284</a></em></p>
<br />  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=539325&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" /><p><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=522732"><img src="http://pubads.g.doubleclick.net/gampad/ad?iu=/1008864/GigaOM_RSS_300x250&#038;sz=300x250&#038;c=522732" /></a></p><p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=mobile&utm_medium=editorial&utm_campaign=auto3&utm_term=539325+outages-arent-just-for-lte-t-mobile-experiences-network-hiccup&utm_content=kfitchard">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2011/09/the-future-of-mobile-a-segment-analysis-by-gigaom-pro/?utm_source=mobile&utm_medium=editorial&utm_campaign=auto3&utm_term=539325+outages-arent-just-for-lte-t-mobile-experiences-network-hiccup&utm_content=kfitchard">The future of mobile: a segment analysis by GigaOM Pro</a></li><li><a href="http://pro.gigaom.com/2012/02/ces-2012-a-recap-and-analysis/?utm_source=mobile&utm_medium=editorial&utm_campaign=auto3&utm_term=539325+outages-arent-just-for-lte-t-mobile-experiences-network-hiccup&utm_content=kfitchard">CES 2012: a recap and analysis</a></li><li><a href="http://pro.gigaom.com/2012/01/forecast-global-mobile-subscribers-2010-2015/?utm_source=mobile&utm_medium=editorial&utm_campaign=auto3&utm_term=539325+outages-arent-just-for-lte-t-mobile-experiences-network-hiccup&utm_content=kfitchard">Updated: Forecast: global mobile subscribers, 2010-2015</a></li></ul>]]></content:encoded>
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