More microsoft Stories
loading external resource
loading external resource
Subscriber Content

cashregister

“Social customer service” refers to those services that provide customer support via social media channels. Providing such services is no longer merely a niche or specialty sideline. Challengers, or disruptors who were early with the new technology, are working to expand and integrate their offerings into enterprise systems and processes. Read more at GigaOM Pro »

Subscriber Content

gigaompromasterimageconnected

Many long-standing legal rules of engagement between publishers and consumers tilted the playing field in unexpected ways in the first quarter. The period also saw a major expansion in the amount and quality of original productions for web-based video platforms and a major move by chipmaker Intel to stake a claim in the digital living room. Read more at GigaOM Pro »

GeoFlow_StoryLevel_2
photo: Microsoft

Microsoft has rolled out a new visualization feature for Excel called GeoFlow. It’s definitely pretty, and if you’re using Windows and trying to track activity over space and time, it might be useful, too. Read more »

12355page 1 of 55