Ok, you’ve had days where you felt the way that this guy looks. Smaa-ck! Now consider this: He got on base. It’s just one more way that founding is like baseball. “Not everyone gets a home run, but sooner or later you’re bound to… Read More »
Tech
Update: for another lesson on the imperative of customer support, spend a few minutes studying Starbucks CEO Howard Schultz’s decision this week to close hundreds of stores nationwide for 3 hours in order to retrain Baristas in good customer service. The Wall… Read More »
An old management adage says ‘tis better to apologize later, than ask for permission first.’ This is typically intended to encourage entrepreneurial risk-taking, or ambitious career moves, (e.g ‘Do I ask to call on that customer? Or just do it and apologize later if necessary to my… Read More »
Craiglist founder Craig Newmark chatted breifly with Into the Box host Rachel Natalie Klein about how to find an apartment in New York City, and –more importantly — how to avoid ‘turkey-listings’ on his sites. (“If something sounds too good to… Read More »
Broadband by the beach: Nantucket, Hermosa Beach, Cocoa Beach all go WiFi A billion dollar playout for Bill Gates Bill Gates will get roughly a billion dollars, since he owns 5.7 percent of Cox, reports MSNBC. Another Vonage Outage? Another BPL experiment Bites the… Read More »
