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One of the things social media marketing will need if it’s going to live up to its aggressive $5 billion spending forecast is more differentiation between marketing and collaboration platforms. Companies like Jive Software, Lithium, Mzinga and Telligent offer social network platforms aimed at both employees ... Read more at GigaOM Pro »

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Subscriber Content

As most of the world is aware, Facebook launched its Social Inbox feature last week. The unified messaging system pipes online and mobile communication functions people use — SMS, instant messaging, Facebook chat messages — into a single inbox. On the face of it, having just ... Read more at GigaOM Pro »

Salesforce.com today announced Jigsaw for Salesforce CRM, a crowd-sourced business data service exclusive to Salesforce CRM customers. Initially Jigsaw was a standalone product that leveraged crowdsourcing via its member community to create a highly accurate contact list of business throughout the world. Read more »

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