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It’s Apple tablet rumor time again, but this time it’s double the pleasure. An analyst told BusinessWeek that Apple is not going to build a tablet; it’s going to build two of them. One is a 6-inch “iPod Maxi,” the other, the oft-discussed 10-inch Mac tablet. […] Read more »

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Having easy ways to share information with your teammates is absolutely crucial when your office is wherever you happen to set down your laptop. Various tools have emerged that let you share a dashboard of sorts with your teammates. Many of them have the ability to […] Read more »

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Salesforce.com is trying to entice developers working inside the enterprise to its platform-as-a-service product by offering them a free first taste of Force.com. The platform is built on Salesforce.com’s own infrastructure that it cobbled together to deliver its CRM software as a service. It looks like […] Read more »

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Google and Salesforce.com said today at the Google I/O Developer Conference that their platforms as a service will talk with one another. Using the libraries provided by Force.com for Google App Engine, developers can now access the data stored in the Salesforce.com cloud from inside Google’s […] Read more »

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Working on the web is great, but you miss out on some great business-building opportunities if you’re far removed from the majority of your clients. Business lunches and dinners are a fantastic tool for greasing the wheels of profitable partnerships, but if you’re in Taipei and your client is in Reno, it can be a little hard to coordinate. What web workers should not do, and what we too often do, is just shrug our shoulders and leave it at that.

Even across great distances, we can still schmooze and butter-up with the best of ‘em. Here are some examples of how you might go about bridging that geographic gap to form a solid client-contractor bond. Read more »

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Though CRM, project management and invoicing are often separate applications, more companies are producing software that does more than one of these tasks by combining them into one package. Severa is web-based software that provides you with an all-in-one software solution for managing your business. The […] Read more »

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socialenterpriseecosystem

The enterprise social software market is emerging as one of the fastest growing areas of enterprise applications. As a young market it is full of small and dynamic players but existing enterprise vendors in the content management, communications, and CRM markets are taking notice. Social software is poised to not only disrupt existing enterprise application markets but also organizations and markets by flattening information flows.

As users shift to new modes of communicating on the open web, they are pulling these new models into the enterprise and ushering in cultural and organizational change. This report covers the underlying technological trends, the market and its drivers, and a competitive overview of the vendors. Read more at GigaOM Pro »

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I was recently shocked to discover that a friend of mine who is quite a few years (and jobs) into a successful career in engineering sales not only doesn’t use any kind of customer relationship management (CRM) system or application, but actually had never heard the […] Read more »

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Customer relationship management (CRM) solutions vary, but for the most part they help businesses manage sales leads, accounts, campaigns, forecasts and activities. Most CRM packages tend to be too heavyweight for the sole proprietor, however. They cost a bundle and contain features that most web workers […] Read more »

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The iPhone, despite aggressive attempts to block such efforts by AT&T (with Apple’s help), did occasionally offer some apps that actually managed to save users some money in one way or another. For instance, for a while, people could tether their phones to their computers in […] Read more »

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The next generation of highly successful software as a service (SaaS) companies will likely focus on delivering collaboration and IT management, according to a report out today from Forrester Research. The report takes a look at the SaaS infrastructure and lays out the case for continued […] Read more »

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Lately I’ve been on a bit of a streamlining kick. That is, I’ve been trying to find simple, elegant solutions to multiple problems in one convenient package. Easier said than done, unfortunately. The problem is getting everything you need in one place, in exactly the way […] Read more »

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Last week ,we reviewed gwabbit, an app that aims to automatically pull contact data from emails in Outlook. Scott Blitstein was positive about gwabbit, but it didn’t work as well for me when I tried it: sometimes it was unable to extract my contact data, even […] Read more »

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Looking for an alternative CRM and email solution? It can get kind of tricky trying to keep track of all that information using Outlook or Gmail, in combination with other third party customer relationship management software. Try as you might, you’ll probably lose track of some […] Read more »

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At Macworld Expo 2009, the folks at Marketcircle, makers of Daylite, are announcing and demonstrating their new iPhone application: Daylite touch. Marketcircle originally announced this tool in the summer of 2008 and many of their users have been anxiously awaiting this new companion product. What can […] Read more »

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We’re written about Tactile CRM a couple of times in the past – they’re an excellent choice in the starter CRM market, for people who need some sort of customer relations management product but who don’t want to be overwhelmed by complexity. Now they’re released version […] Read more »

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37signals recently announced the addition of Deals functionality into their Highrise CRM product. Deals allow you to track your bids, proposals and sales opportunities with all of the Highrise goodness you would expect. Quickly assign them to clients, add files, and keep everyone updated on status. […] Read more »

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It’s been a good week to be a reviewer of web applications. Earlier this week I got a sneak peek at Staction, yesterday saw the release of Google’s Chrome, and today I get to discuss JOBLOGS. JOBLOGS is what I would call a collaboration and communication […] Read more »

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NBC to Release Show-Specific Streaming Stats through Nielsen; Peacock will become the first broadcast network to offer such data; first stats to be released in July. (AdWeek) Hitwise: YouTube, PBS Up; new numbers show that YouTube has 75 percent of the online video visits, though visits […] Read more »

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For a lot of us, email is still the lifeblood of our communication so its integration with our other systems is critical. Earlier I reported on Mailmanagr and how it brings email integration to Basecamp. Today I get to report on BatchBook, my contact management app […] Read more »

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Depending upon your business, you may use a multitude of web services to keep things running smoothly. One for invoicing, another for project management, yet another for time tracking, contacts, support, etc… Even if you can get them to integrate at some level, managing all of […] Read more »

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OK, we’ll bite. ABC is shamelessly exploiting the “green” trend trying to save the planet by launching a new video widget and hooking up with the Arbor Day Foundation. From now until April 30th, for every 10 videos watched through the ABC doohickey, one tree sapling […] Read more »

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Apple today unveiled enterprise features for the iPhone, a push to take on Research In Motion’s BlackBerry. And even though it will be a while before the iPhone can become a real challenger to the Canadian company’s ubiquitous device, the news weighed on RIM’s shares. Read more »

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Earlier this month, Google announced a pilot program with the Cleveland Clinic to store patients’ medical records online. Privacy and security concerns were raised, notably that Google doesn’t have to abide by confidentiality rules that govern doctor-patient relationships dictated by HIPAA. However, Google’s plan to put […] Read more »

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Genius.com, the on-demand software startup that makes the email-based lead generator SalesGenius, said this week that it’s raised $19 million in its third round of funding, this one led by Accel Partners. Genius.com also announced its largest-ever customer, BT Business, a retail arm of British Telecom, […] Read more »

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The dream of a Mac Tablet was fueled last year by the ModBook, essentially a MacBook that Axiotron converts into a Tablet PC.  They have been supposedly going to launch and ship for a year but every few months came up with excuses that prevented that […] Read more »

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One of entrepreneurship’s great maxims is that it is vital that a founder know his/her market. But I’ve recently met a couple of really impressive entrepreneurs who have very little–if anything–in common with the markets their businesses purport serve. One of them is a cool Denver-based […] Read more »

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Jive Software, a Portland, Ore.-based collaboration software startup, has raised $15 million in funding from Sequoia Capital.  Jim Goetz is the Sequoia partner leading the investment in the company, which has been profitable since it was launched in 2001. The new money will be used to […] Read more »

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Earlier this summer, I had the opportunity to be a guest on Ian Dixon’s wildly popular Media Center Show podcast. Ian is a Microsoft Media Center MVP and I’ve had the great pleasure of knowing Ian for the better part of two years now. He’s based […] Read more »

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Memina (a Samsung spin-off) is all set to release a new 2GB POCKET ROCKET — a top-of-the-line USB Flash drive with up to 18 MB/s transfer rate, a “no-lose” swivel cap. That’s about twice as fast as a CD player, and can store one hour of […] Read more »

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2004 was a whopper of a year for Ericsson. The demand for wireless network equipment boomed, and so did Ericsson’s fortunes. Big network build-out across the planet in general, China and India in specific along with severe belt tightening helped the Swedish giant notch up margins […] Read more »

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AT&T’s CallVantage is going to be sold at OfficeDepot’s 900 retail outlets and online as well. Read more »

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