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T-Mobile will lean heavily on financing to execute its plan to end phone subsidies, but it’s not the only one. MetroPCS and Cricket are already largely subsidy free, but they’re using financing to get expensive high-end devices like the iPhone into their customers’ hands. Read more »

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Free Mobile has launched a new front in its war with France’s incumbent operators. It’s taking SFR to court over the handset subsidies it charges, claiming they amount to usurious loans that consumers wind up paying back in the form of hidden fees in their contracts, Read more »

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In today’s world, an increasing number of negotiations are taking place remotely, and with digital signatures being as legitimate as those made by hand, the number of useful applications for revising, organizing and signing documents online is growing. Here’s a selection. Read more »

When doing business online it’s always safer to have your agreements in writing. Fortunately, there are now a variety of tools that allow us to draft, share and sign contracts online. Here’s a roundup of some of those tools, and some tips on using them. Read more »

Do you worry about chasing down payments because you don’t want to get into a touchy situation with your clients? Just because the client hasn’t paid in a timely manner doesn’t mean you should dump them from your client list as soon as they get around […] Read more »

I’m not a lawyer and I don’t keep one on speed-dial. Just the same, though, there are often legal documents — such as contracts — that I routinely need for my work. Between consulting agreements, non-disclosure agreements and other legal documents that have become standard parts […] Read more »

Much as we wish it wasn’t true, on occasion we take on a contract that gets us in over our heads. Especially when just starting out, and/or we’re unfamiliar with the field or industry we’re working in. Obviously, realizing that you can’t deliver what the client is expecting, and what you originally agreed to produce, can be a very stressful experience. It may even seem like it’s the end of your professional life.

It mostly likely isn’t, so don’t panic. There are steps you can take to mitigate the damage and come out as clean as possible on the other side. Read more »

Proposals are no fun. Well, maybe they can be a little fun if you’re part of a proposals team within a larger company, but preparing them when you’re a freelancer working on your own is definitely no barrel of laughs. You’ve probably got ongoing contract work […] Read more »

Web workers are often hired on on a contract basis. The benefit, and the failing, of contract work is that it is not permanent, and almost always ends. Sometimes you may have ample warning of a contract’s end date if you’ve established a set term beforehand, but sometimes the end comes unexpectedly, and you should always be prepared for that unfortunate possibility. Here’s a guide to the steps you should take when a contract closes. Read more »

Report: Video Cord-Cutting a Myth; Sanford Bernstein analyst Craig Moffett says television subscriber additions grew by 441,000 in the fourth quarter of 2008. (Telephony) Bernstein’s research follows LRG’s data showing online video is not impacting TV subscriptions. IAB Working to Develop Best Practices for Ads in […] Read more »

Lucy Kellaway is a columnist for the Financial Times and the workplace commentator for BBC Radio’s daily Business Brief, where she serially kvetches about poor business jargon and why you should never use it. Tonight I caught her hilarious take on our latest “lethal” and “horrid […] Read more »

Semantic web believers including Tim Berners-Lee and Nova Spivack like to say that the social graph is part of their semantic world: the Giant Global Graph (GGG) as coined by Tim Berners-Lee. But the Giant Global Graph itself is like Dustin Hoffman’s autistic savant character Raymond […] Read more »

In the large scheme of telecom things, 10 billion minutes is really like an hour. But for a young start-up like Skype, ten billion minutes is a big achievement. Something that squeezes out a tear of joy from a hard heart skeptic like me. Skype Journal […] Read more »