Smartphones can enable an amazing level of connectivity, but they can also allow that activity to be monitored and used in controversial ways. But for mobile marketing to realize its full potential, consumers may need to sacrifice their privacy to one degree or another. Read more at GigaOM Pro »
Mobile deals combine location-aware discounts with mobile marketing campaigns. What are the largest pitfalls in this promising space, though? Privacy and security issues must be addressed to assure consumers their purchases are secure and their location is being closely guarded. Read more at GigaOM Pro »
Sprint (NYSE: S) will no longer require the companies who make phones for its network to install Carrier IQ’s software, which prompted an up… Read more at paidContent »
Unlike competitor Sprint, T-Mobile has taken a more restrained approach to its use of Carrier IQ’s handset monitoring software. T-Mobile acknowledged installing the software in 450,000 Android and BlackBerry phones, but it claimed to use a limited version and collects data only for troubleshooting purposes. Read more »
Though most U.S. operators use Carrier IQ’s handset monitoring software in some form, they’re not all using it to the same degrees. Sprint turns out to be Carrier IQ’s biggest fan, installing its software on half of all devices while AT&T uses it much more sparingly. Read more »
As more and more information comes out about Carrier IQ’s phone monitoring software, it’s becoming more difficult to sort out exactly what data its IQ Agent collects, records and ultimately sends its operator customers. The Electronic Frontier Foundation, however, has prepared a handy infographic explanation. Read more »
Carrier IQ has released the most detailed assessment of what its controversial software can and can’t do on your mobile phone, weeks after i… Read more at paidContent »
In documents released late Monday, Carrier IQ revealed its phone monitoring software isn’t just sending same generic performance and network metrics from every device. Operators could use Carrier IQ’s platform to perform research on their unwitting customers, recruiting their phones into virtual focus groups. Read more »
Carrier IQ has become the target of public outrage, but a new study finds that the condemnation of Carrier IQ might be misplaced. The Yankee Group discovered a majority of consumers want their operators to access the very information that Carrier IQ is tracking. Read more »
The Carrier IQ scandal is still unfolding, and all parties involved are trying to spin their side of the story pretty heavily. Meanwhile, the software, which monitors users’ keystrokes and text messages and can see passwords and other vulnerable information, is said to be on more than 141 million devices. So it’s worth looking at the various players to understand who is hurt and who is helped by the kerfuffle around surreptitious smartphone data collection. This brief research note tackles the question of what the Carrier IQ case means for consumers, device makers and, perhaps most important, the operators. Companies mentioned include AT&T, Research in Motion and Sprint. For a full list of companies, and to read the full research note, sign up for a free trial. Read more at GigaOM Pro »
Last week brought alarming accounts about how a firm called Carrier IQ may have used key logging technology to record millions of phone mess… Read more at paidContent »
This week, I took delivery of a Galaxy Nexus, which may the hottest new Android handset; at least for now. Android 4.0 is elegant and refined, on par in many ways with Apple’s iOS 5. Silently running diagnostic software from Carrier IQ isn’t so elegant, however. Read more »
There is no question that we love our mobile devices. There’s also no question that we are paranoid about how much of ourselves we pour into… Read more at paidContent »
The swirling controversy over a company that reportedly installed tracking software on users’ mobile phones has already produced its first t… Read more at paidContent »
What exactly is Carrier IQ doing with your smartphone data? It claims that only its selling network performance metrics to operators. But relationships it has with media analytics firms and handset makers imply otherwise. With 150 million smartphones tracked Carrier IQ has big data goldmine. Read more »
As more detail unfolds of companies swearing off any involvement with Carrier IQ (and some admitting using it for diagnostics) amid allegati… Read more at paidContent »
Apple was probably hoping its statement Thursday about Carrier IQ, the software found to be installed on many devices that reports and records user activity, would be enough to reassure people any potential danger had passed. Some regulators, however, think Apple needs to do more reassuring. Read more »
Sprint (NYSE: S), HTC, and Carrier IQ–the companies at the heart of a growing tempest over privacy rights on smartphones–have broken their… Read more at paidContent »
Although the story is still developing, it’s clear that some phones on certain carriers have app called Carrier IQ pre-installed; the app can capture nearly activity one takes with a smartphone. Will this situation cause you to think harder about your choice of smartphone or carrier? Read more »
Apple admitted on Thursday it has used and supported in the past CarrierIQ software, but it says it hasn’t used it for tracking keystrokes or messages. The company says it stopped supporting this software “in most” of its products with iOS 5. Read more »
Several days into the Carrier IQ story — which raised privacy concerns around software that claims to be an innocent diagnostics tool — an… Read more at paidContent »
Carrier IQ is feeding Sprint generalized data about how its customers’ smartphones perform on its network, Sprint has confirmed, but it said it does not snoop into the private contents of those phones. Sprint claims its using that information primarily to optimize its network. Read more »
Verizon Wireless, the country’s largest mobile operator and Android device seller, does not install Carrier IQ’s keystroke-sniffing software in any of its phones and doesn’t use the now-controversial company’s data in way, company officials said. Now we wait for the other operators to sound off. Read more »
More than 141 million smartphones are now running software called Carrier IQ that can log everything a user does and sees, including private web browsing, incoming texts and which buttons you press on the phone. Is your Android handset spying on you? Here’s how to check. Read more »
A piece of software that sits on a wide variety of Android phones is drawing increased scrutiny after a security researcher concluded that t… Read more at paidContent »
After you buy a smartphone and data service, what you do with the device is your business, right? Maybe not. Pre-installed software from Carrier IQ can capture every activity behind the scenes. Here’s a video showing that you don’t have the privacy you thought you had. Read more »
