Tech — GigaOM

Tech

Skype users, particularly small and medium-sized businesses, are getting a new powerful desktop tool that brings a lot of Google Voice management features to Skype. MySkypeOffice offers a host of in-bound call management tools for businesses that rely on Skype as their phone system. Read More »

Synchronous communications like mobile group chat are the latest battleground in the war over unified communications, and despite what the startups say, they won’t be contenders in the race to build a single, unified hub. Read More »

 
 

As an IPO looms, Skype is looking for new revenue streams that will help continue its growth and improve its financial prospects. And today it unveiled the next big revenue generator: ads on its Skype Windows desktop client, which should lessen its reliance on SkypeOut. Read More »

Rajiv Dutta, former President of Skype and more recently a partner at private equity firm, Elevation Partners succumbed to colon cancer on January 31, 2011. He joined the private equity firm, after spending nearly 10 years at eBay. He also served as President of PayPal. Read More »

Rebtel is hoping a new update to its BlackBerry app will help it make up some ground on VoIP leader Skype. The app now allows Rebtel BlackBerry users to make free international phone calls to other Rebtel users on BlackBerry and Android apps. Read More »

Skype was hit with a 24-hour outage just a few weeks ago — but now it’s back, bigger than ever, with 27 million simultaneous users logging in today, up from its usual peak of 25 million. The company owes some of that success to its iPhone… Read More »

Who will set 2011′s standards in NewNet technologies like social media and real-time feeds? In terms of growing user adoption, revenues and technology innovation and influence, there are the sure-to-be leaders like Facebook going head-to-head with mid-size companies with potential to disrupt. Read More »

Skype voice traffic is expected to grow by 45 billion minutes in 2010 to more than twice the volume added by all the world’s phone companies combined, according to research firm Telegeography. That means one out of five voice minutes is now going to Skype. Read More »

China has reportedly moved to block private VoIP services such as Skype and will only allow China Telecom and China Unicom to offer such services. It’s unclear when this will take effect or if it means the outright ban of services such as Skype. Read More »

Skype makes it official; it’s pushing ahead with a major mobile video chat effort starting with an update to its iOS client. Skype believes this will be a major step in further mainstreaming video chat in general and accelerating the adoption of mobile video conferencing. Read More »

Skype appears poised to finally launch a new mobile video chat service that should help propel mobile video conferencing into the mainstream. The communications platform is expected to unveil its mobile video offering at CES and has been recently teasing what the service could look like. Read More »

Skype, the Internet telephony service went on the blink last week, stranding millions who rely on it to communicate. In conversation, CEO Tony Bates revealed that the problem might be some errant Windows clients, but that only hinted at the true cause, which I explain here. Read More »

More Must Reads

If anything, 2010 was the year when our reliance on web technology went through the roof. And as our usage went up, so did our expectations of uptime and reliability — as evidenced by the near-panic that set in as these 10 services went (temporarily) down. Read More »

As Skype sputters back to life today after its first major outage in three years, it’s helpful to look at how critical the communications tool has become for users and companies, who increasingly rely on it for phone, IM and video chat service. Read More »

Skype CEO Tony Bates in a conversation gives us an update and status report on Skype’s outage. It seems like a majority of users in Europe and the East Coast of the U.S. are back online. Bates is sorry about the outage and will compensate users.… Read More »

Skype failed yesterday, and this morning, almost 24 hours after people first started complaining about not being able to log on, the VoIP provider disclosed that about 10 million people were back online: about 40 percent of its concurrent user base of 25 million. Read More »

Skype went down this morning, plunging millions of users into VoIP and IM darkness. Then Twitter was out briefly before coming back online. The incidents may be unrelated, but they highlight our growing reliance on web communications tools to keep in touch. Read More »

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