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Communications-as-a-Service (CaaS) technology brings together business applications, the Internet and the world’s public-switched telephone network (PSTN) to provide businesses with new ways of enabling communication. Here’s how to leverage this new technology. Read more at GigaOM Pro »

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Some of the developers behind FreePBX, a well-known open-source phone system, have teamed up and started The 2600hz Project, an entity promoting a collection of open-source telephony applications and libraries. They’re releasing blue.box, a reworked version of open source FreePBX. Read more »

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Ifbyphone acquired Cloudvox in a tie-up of players on the fast-changing Internet voice field. We’ll see more consolidation in the space as voice transitions from traditional networks toward an all-IP universe — and as traditional network operators try to differentiate their offerings. Read more »

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Sure, you’re up on Android smartphones and perhaps other Linux-based phone platforms, but the freewheeling world of open source includes many hugely useful telephony applications and platforms that are more unusual. There are useful offerings for businesses and consumers, and you can download and start using […] Read more »

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Updated: Skype has announced it will play nice with corporate PBX systems that use Session Initiation Protocol (SIP). While details thus far are fuzzy, according to The Wall Street Journal, the Skype-for-SIP product will be introduced as a beta product and will be tested by a limited number of companies. Read more »

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The technology industry is full of alternate histories, tales of what might have been had things unfolded just a bit differently. We all know about Skype, but did you know that the likes of Skype could have emerged a decade sooner, and almost did, thanks to […] Read more »

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When I checked out Google’s blog post Tuesday about its Free the Airwaves project, which aims to convince the FCC to approve the use of the white spaces between the spectrum vacated by analog television channels for broadband access, I saw it offered the ability to […] Read more »

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Asterisk, the poster child of open-source telephony, was downloaded a million times in 2007, according to Digium, the company started by Asterisk creator, Mark Spencer. Wow, it is an impressive number. Read more »

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[qi:086] Things have been tough as of late for plain vanilla VoIP service providers, but that doesn’t necessarily mean that voice over IP is over as a technology. As my good friend Andy Abramson points out, the focus in the future is going to be on […] Read more »