Posts Tagged ‘AT&T’

DOJ Wants to Probe Telcos? It Should Take a Number

Stacey Higginbotham | Monday, July 6, 2009 | 2:38 PM PT | 2 comments

Department of Justice LIf the Department of Justice wants to scrutinize the telecommunications industry, as The Wall Street Journal suggests it does, then it should get in line behind the new FCC, Congress and possibly the Federal Trade Commission. It also should focus on the much less sexy aspect of middle-mile access, rather than which network operator gets exclusive access to the iPhone. The Journal cites sources in the DOJ that say the agency is taking a close look at the influence and relationships Verizon and AT&T have, and how they use their market power.

Potential targets for the investigation include handset exclusivity on wireless networks and net neutrality, according to the sources cited in the story. But for the Justice Department to bring a case, it needs to be sure it can prove that these firms have a monopoly, and that they are using their power to artificially keep it — something that could prove difficult in the above-mentioned areas, given the number of competitors in the wireless market and the amount of ISPs on the wired side. Continue »

AT&T: Simply Addicted to the iPhone

Om Malik | Thursday, July 2, 2009 | 5:10 PM PT | 14 comments

The launch of Apple’s new iPhone 3GS was the best sales day ever for AT&T’s retail stores, while the number of orders taken at its online store also hit an all-time high, according to an internal memo obtained by MacDailyNews, a blog devoted to all things Apple. While the memo doesn’t outline the precise number of devices sold, it does reveal other details.

On this year’s launch day, iPhone sales exceeded sales recorded on 2008’s iPhone launch day, Black Friday 2008 and Dec. 26, 2008 — all heavy-volume sales days. In fact, this year we surpassed 2008’s launch day sales at about noon Central time, and sustained our previous peak hour record, also set in 2008, for 11 straight hours.

Apple sold a million iPhones the weekend of the 3GS launch. A survey by Piper Jaffrey shows that nearly 56 percent of iPhone 3GS buyers were upgrading from the old device and only 28 percent were switching to AT&T — but that’s still about 280,000 new subscribers that will be handing over a lot of money to the carrier. As I pointed out in a previous post, “[T]he average iPhone user gave AT&T about $94.74 a month vs. an average postpaid AT&T customer, who spends about $59.21 a month.”

The Battle for the Home Network Pits PCs Against Set-top Boxes

Stacey Higginbotham | Tuesday, June 23, 2009 | 9:00 PM PT | 2 comments

The other night I watched “Corpse Bride.” The Tim Burton flick was streamed from Netflix via my Time Warner broadband subscription, though my Linksys router to my Roku box, and from there through an HDMI cable to my television. But I could have watched a different movie on my TV using Time Warner’s video-on-demand service, sent through the set-top box provided by my cable company.

A few years back I couldn’t get movies delivered on demand, unless it was through my cable provider. But now services like Netflix — or better yet, Amazon — provide me with high-definition versions of new releases streamed via my Roku box for about as much as it costs through Time Warner or as part of a trip to the closest Blockbuster. In other words, my PC has become — as it has for so many others — the gateway to much of my entertainment. And that trend is worrying service providers, which don’t want to see their customers switch from paying for a triple-play package of voice, video and data to just data. Continue »

Are Upload Speeds the New Broadband Selling Point?

Stacey Higginbotham | Monday, June 22, 2009 | 10:37 AM PT | 15 comments

verizonlogoVerizon today boosted its upload speeds across its FiOS fiber-to-the-home broadband packages, which leads me to wonder if upload speeds are the new download speeds in a saturated market for broadband. Om and I both have complained about anemic upload speeds, which are becoming more of a handicap in today’s world of video uploads and online backup. Given Verizon’s history as an innovator in broadband (spending $23 million billion on fiber is a bold move), and a renewed package of incentives out today to drive subscription rates (you get a netbook or a Flip camcorder with a triple-play subscription), upstream speeds may get more competitive. Continue »

Ending Handset Exclusivity Won’t Mean a Phone That Can Roam

Stacey Higginbotham | Friday, June 19, 2009 | 7:12 AM PT | 11 comments

FCC acting chairman Michael Copps said yesterday afternoon that the agency would investigate exclusivity deals between carriers and handset makers, and “take action” if they were found to cause harm to consumers. While the largest cellular carriers are protesting the probe, consumer advocates are thrilled. However with two of the four largest U.S. carriers operating on a CDMA network and the other two operating on a GSM network, eliminating exclusivity would mean handset makers would have to build a minimum of two versions of each phone, not that the phones would be interchangeable on U.S. networks. Continue »

Congressman Files Bill to Stop Tiered Broadband Pricing

Stacey Higginbotham | Wednesday, June 17, 2009 | 9:59 AM PT | 33 comments

ericmassa1Updated: Rep. Eric Massa (D-Corning) today introduced legislation that would force Internet Service Providers that want to implement usage-based pricing plans to go through several regulatory hurdles, including public hearings, to determine if such pricing is anti-competitive. Such usage-based plans may involve tiered pricing or caps based on the amount of data downloaded.

Massa is one of the two New York congressmen who spoke out strongly against efforts by Time Warner Cable to expand its tiered billing trials. Under its plan, announced March 31, residential customers in five cities would have paid a different price based on the amount of data downloaded each month. However, a little more than two weeks after it was proposed, the trials were canceled after the public and members of Congress protested. AT&T has a similar trial underway in Beaumont, Texas and in Reno, Nev. Continue »

Sen. Kerry Wants Wants His iPhone Unlocked

Stacey Higginbotham | Tuesday, June 16, 2009 | 6:00 PM PT | 30 comments

iphones1The iPhone  has sure brought a lot of whiners out of the woodwork. Today Sen. John Kerry joined them by publishing a blog post on the Save The Internet blog arguing against exclusivity of certain phones on some wireless networks. Yesterday, Kerry sent a letter to the FCC in preparation for hearings scheduled tomorrow that called for investigation into exclusivity arrangements such as AT&T’s lock on the iPhone or Sprint’s six-month exclusive on the Pre, asking if those arrangements hurt consumers.

As an example, the letter asks if such deals result in a consumer not being able to use the full features on a device (for example, if a carrier prohibits tethering). Other concerns are whether these deals are becoming more common, and whether it stifles innovation in the handset market.

In March, I wrote about exclusivity arrangements, and questioned whether the government should get involved. I think that most consumers still have access to a variety of competitive devices on other networks. Plus, in most areas they can choose whatever cell phone provider they want and still have an array of devices to choose from. If you want an iPhone, you can get one in most places in the U.S. by signing up for AT&T’s network and forking over a few hundred dollars. These crusaders are confusing a lot of issues with complaints about exclusivity, associating it with higher prices for devices and net neutrality on wireless networksContinue »

Will Sprint Thwart Sling Media’s 3G Palm Pre App Plans?

Jennifer Martinez | Monday, June 15, 2009 | 3:36 PM PT | 11 comments

requirements_spm_hero_apr09Sling Media is developing a version of its SlingPlayer application, which allows users to access TV content from their mobile phones, for the Palm Pre that would work on both on Wi-Fi and 3G. But Sling’s hopes for 3G support could be dashed by the Pre’s mobile carrier, Sprint, which is currently locked in an agreement with privately held MobiTV to deliver mobile television content. That’s a shame, because allowing SlingPlayer on Sprint’s 3G network would help Palm gain more traction in the smartphone landscape — and give the Pre an edge over the iPhone.

AT&T, of course, opted against supporting the SlingPlayer app on its 3G network, which resulted in an outcry from iPhone users. Depending on what Sprint decides, it’s a decision that could end up working heavily in Palm’s favor. Continue »

One Man’s Answer to the iPhone 3G S Surcharge

Om Malik | Saturday, June 13, 2009 | 7:21 PM PT | 23 comments

intro-iphone-speed-20090608.jpg.jpegGiven my views on AT&T’s network and my recent breakup with my iPhone, I have watched the release of the new iPhone 3G S with mild amusement. Many on our team are looking to upgrade and, like many of their fellow current iPhone owners, have been complaining about the AT&T $200 surcharge for upgrading to the recently announced iPhone 3G S. The unsubsidized price of the new iPhone 3G S is $599/$699, depending on the total storage space of the device. Ronald Lewis, author of a soon-to-be-released book called “Stick it to the man,” has figured out a way to beat the subsidy. Continue »

AT&T’s New Network May Not Help Your Old iPhone

Stacey Higginbotham | Monday, June 8, 2009 | 5:30 PM PT | 8 comments

main-rightApple unveiled the new iPhone today, and once again the device is inspiring lust while the network inspires loathing. While a lot of sites are hacked off that AT&T will not support tethering (using your phone as a modem) and MMS picture messaging on the iPhone 3G right away, owners of older 3G iPhones in the U.S. may have a bigger beef. Sources are telling me — and AT&T doesn’t deny — that the network upgrades AT&T announced two weeks ago won’t boost the old 3G iPhone’s data connections to the promised 7.2 Mbps speeds. Continue »

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