Comments on: HP Outlines Free Windows 7 Upgrade Details

By: gateway

gateway — Sun, 31 Oct 2010 14:56:40 +0000

i like windows 7

By: MOHAMMED RIYAS

MOHAMMED RIYAS — Mon, 08 Mar 2010 15:06:12 +0000

I WOULD LIKE TO UPGRADE MY WINDOWS VISTAHOME PRIMIUM TO WINDOS 7

By: Katie

Katie — Mon, 14 Dec 2009 18:29:30 +0000

Is there a charge for the upgrade? one website i read that my credit card will be used once i recieve the disk?

By: David

David — Thu, 10 Dec 2009 16:21:04 +0000

I would like to leave a positive feedback. The website works-The emails came confirming POP upload and approval status and then the CD came. The upgrade went smoothly on the laptop over about 4 hours(probably less if I was around a bit more to fill in some information). First upgrade to work.(period) Never had good luck upgrading only clean installs until now.

By: Warren

Warren — Mon, 30 Nov 2009 14:55:17 +0000

I am having the same experience. HP is using a contractor called Arvato. I can log in and see my status and it says I have POP approval, which means they have verified my proof of purchase. Their FAQ says that an upgrade would ship within 7 days but I’m at 3 weeks now and nothing has shipped.
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Thank you for your Windows ® 7 upgrade from HP order. Your proof of purchase has been approved and your order will be shipped on or after the General Release date of Windows 7. We will send you another email notification once we ship your order. We will also post updates regarding the availability of Windows 7 to our website at http://www.hpwindows7upgrade.arvato.com/north_america . You can view your order status at Track your Order . Please allow up to 24 hours for status updates to be reflected.

By: Robert Bennett

Robert Bennett — Sat, 21 Nov 2009 18:03:21 +0000

I was on hold twice called 1-877-280-2279 21 Nov 2009 12 noon to 1 get dropped twice and never got a operator, the windows 7 upgrade program sucks! I got a email from HPUpgrade@arvatousa.com
telling me my upgrade had a Windows 7 POP Approval but not when I would receive it.

By: oliver

oliver — Sat, 27 Jun 2009 20:15:50 +0000

I didn’t spend a whole lot of time researching this, but it seems to me that if you buy an XP machine, you are out of luck; only Vista purchases seem to qualify.

By: Mark

Mark — Fri, 26 Jun 2009 04:42:51 +0000

I got caught up in the last go-round of free OS upgrades offered by PC manufacturers. It was a nightmare.
After waiting months I finally sued Gateway for the cost of an upgrade and they rolled over. The upshot is: if your PC supplier is making a promise to supply you something that isn’t bundled make darn sure it’s not being delivered by some outsourced low rent contractor in the Netherlands!