TypePad- I’m getting killed by spam here!
Months ago we turned on the TypePad CAPTCHA because of the massive amounts of spam comments that jerks were posting. People have complained about that but we don’t have hours a day to spend dealing with the crap that gets posted without it. Yesterday it came to my attention that the CAPTCHA wasn’t working and I turned in a help ticket to TypePad reporting that fact. I was informed late yesterday that there was a problem with CAPTCHA that had been fixed and they tested a comment on jkOnTheRun and said it worked fine. My own tests showed otherwise and I’ve reported again that it is still not working. The proof is how I have spent an inordinate amount of time dealing with spam comments that have been appearing continually since yesterday. I have deleted in excess of 100 spam comments and this is just from a couple of sources. Come on, TypePad! Get this resolved, you’re killing me. Time I could be spending blogging is spent dealing with this mess.
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You’re not the only one seeing this.
Is it working now?
I don’t think so.
best solution is to choose one pretty girl from nine girls, when the others are ugly…
Good grief!
We WordPress users have spam problems, too, but it is generally the reverse problem … i.e., the Akismet filer sometimes swallows legitimate comments. There were a few instances last week where some spam leaked through, but I think those occurred during a time when I was doing a system upgrade.
Long time since I’ve used TypePad … are there no other spam filter options for it? WordPress offers tons of plugins but I do not recall any plugin capability for typepad, but it has been a long time.
Good luck. Blog admin is hard enough without that crap.
Is that the only spam filter you can choose from? I believe Akismet works on other platforms than WordPress – but not sure how a hosted TypePad solution differs…
Hi, James — we are definitely working on some new methods for battling spam, and one of them involves how we display the CAPTCHA; our engineers are working on getting that fixed. We don’t do a great job shouting about the progress we are making, but in the past few months our filtering has dramatically improved, based on the stats that we see, and the anectdotal information we’re hearing from our customers. In the meantime, make sure that anytime a spam comment gets through you delete it using the “Report Spam” button in the comment listing screen, because that will help make our filters more effective over time.
Michael, thanks for jumping in on this thread. The TypePad spam filtering has been very effective with the CAPTCHA as it has been working. We don’t need another solution because it has been working well. The problem is it stopped working entirely. Thanks for looking into the problem, I look forward to a solution soon.
Time to move to wordpress :D
If it helps I just posted a comment on another post and the captcha was working.