Comments on: Truphone Unlimited: Cheap Calls Almost Anywhere

By: Zee

Zee — Fri, 10 Apr 2009 22:43:27 +0000

I signed up for Truphone 3-4 days ago with their unlimited plan, and within three days of their launch they have decided to halt their unlimited service. When you call their customer service:US: 1 347 694 5000, they say that they are having some issues with the unlimited service and that some users are abusing it and whatsoever. Their terms says that they consider 3000 minutes to be reasonable allowance, however, I think they have generalized as I have personally made only about 100 minutes worth of calls. Without any prior notification, they not stopped providing service, they instead put me on the standard pay per min plan, unbeknownst to me I kept making calls and kept losing money until this morning. When I called, they said they are going to have some directors meeting come tuesday after easter to decide on the plan.
This is nothing but a big disaster for truphone.
Truphone tried to launch big in US, however, they have failed to deliver their product in the first few days.
Do not Sign Up!!
Bad Bad Bad company and service!!

By: Alex

Alex — Fri, 10 Apr 2009 16:42:06 +0000

Truphone?!! do not believe this is one big deception. I was connected to the unlimited plan has paid $ 40 April 2,through the one week April 9, we get an sms you disable without reason !!!!!!!!!!!!!!!!!!!!!!!!

IT’s a Bit deception.

By: Eddy

Eddy — Fri, 03 Apr 2009 11:00:56 +0000

Truphone is working good, especially its news world local sim, I came to know that Vopium was already offering this feature of freedom means no need to change sim, did you know about that?

By: DaveZatz

DaveZatz — Tue, 31 Mar 2009 00:54:24 +0000

They should have lowered their prices earlier instead of waiting for a Skype launch. I took a look a few months back, found them overpriced (compared to Skype), and decided to stick it out. And now here we are.

I do like their visuals/look and color scheme though.