Track pizza online with Domino’s
Domino’s has been breaking ground with online pizza ordering as you can do it from your web browser (living in the cloud) or even from your cell phone. One of the cool things they are also doing is allowing you to track your pizza in real time from the order until it leaves the restaurant. It even provides the name of the employee that makes the pizza, boxes it up and the driver who delivers it. It’s gimmicky sure but it’s cool and makes it seem like it doesn’t take as long when you can track it. It’s also cool being able to greet your pizza person by name when they show up at your front door. Technology is very nice.
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Not in Australia. I tried to place an online order with Domino’s and it finally went through. The icons on the site said ‘pizza is being made’… but there was a small issue. I didn’t notice that the delivery time was 11:45am not 11:45pm! Yes the store was closed and the pizza was not going to be made for 12 hours. I was tired when I ordered the pizza but their backend didn’t know the shop was closed.
I don’t know about Houston, but here in NJ where I live, I don’t think they actually track it. I ordered a few times from Domino’s and the status seemed to update just based on the time passed since order was received. One time, the status showed the pizza was delivered but I got it about 20 minutes later.
it’s definitely possible it’s not real. I suppose you’d need to find someone who works at Dominos and find out if they have to punch into a computer or something when the pizza gets to different stages. It wouldn’t surprise me if they had to do that; it’d help the company gather statistics on how long it takes to do various things. On the other hand, that’s a lot of infrastructure or a lot of room for human error.
It’s real or at least semi-so. The last couple times I ordered I asked the delivery person’s name and they matched up – so at least that part is real.
Pretty cool. Or at least as cool as fast food pizza can be.
This seems like a waste of time and resources to me…
Person prepares pizza -> Person accesses order and puts in it was prepared…
Person bakes pizza -> Person accesses order and puts in it is being baked…
Person boxes pizza -> Person accesses order and puts in it is boxed…
And so on…
I love the world that we live in.
Seriously, I do.
I work at Domino’s in Austin. The order is taken and it appears on a screen in front of the make line, once the pie is loaded in the oven, one key is pressed and the order is cleared. It then appears on the drivers’ screen, showing the address and the time since placing the order. You then type in your id# and assign the order to yourself (5 secs) then leave.
it weirded me out the first time someone tracked me. they greeted me by name as they opened the door, and I didn’t even know about the pizza tracker. I believe that the tracker is based on time after the order is on route, maybe linked in with our map system.
I live in an urban area, and have my local dominos across the street, so I don’t like to pay delivery gas surcharges, but instead walk across the street myself to pick up my pizza.
I’ve been using that web meter for a while now, and really like it, because it tells me when I really should put on my shoes and walk across the street.
Some of the time it’s said my pizza was ready and I walked across the street, only to find that it was just coming out of the oven and hasn’t yet been boxed.
The web ordering feature is great though, as when I pick the pizza I want and prepay for it via my credit card number, it comes out of their label printer and credit card printer. There’s no room for transposing or gettign the wrong toppings. I just show up, sign, and get my pizza.
The one problem I’ve had is with their two item, two coke deal, sometimes they are out of the particular bottled drink I ordered.