T-Mobile Dash Windows Mobile 6 upgrade- minor issue
If you listened to the latest MobileTechRoundup podcast (and why wouldn’t you?) you heard Matt, Kevin and me talking about the T-Mobile Dash upgrade to Windows Mobile 6 and how the upgrades went for all 3 of us along with the things we really like about the new OS. I’ve been using the Dash with WM6 for a few days now and it is an awesome upgrade and great of HTC and T-Mobile for providing it totally free to consumers. That said, there is one minor issue I’m having that is more an inconvenience than a problem and I want to mention it so those of you who haven’t upgraded will be aware of it.
First of all I should tell you how I handle the Dash at night as the problem stems from my particular usage. Each night I turn off the Phone service through the Dash’s Comm Manager application before retiring for the night. I don’t power off with the power button as that causes a soft reset, I just want the phone radio to turn off to save battery power. I’ve always done this under WM5 and it causes an issue in WM6 that is consistent when I turn the phone radio back on each morning. I am finding I cannot access my email servers (exchange and POP) once I’ve power cycled the phone radio using the Comm Manager until I soft reset the Dash. Push email won’t work and it just sits there "Connecting" when I try to manually check for email until I Power cycle the Dash using the Power Button. The first time it happened it scared me but once I realized I can reset the device and regain email capability it’s not so bad. It’s a strange problem but consistent with the upgrade so I can live with it easily enough. The upgrade is so much better and if you want details listen to the MoTR podcast and find out why.
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Well, looks like this will be a test for the new Windows Update feature in WM6, huh? Or is that not used to deliver updates without a full ROM upgrade?
Just wondering as I have not seen this info posted anywhere: is it possible to roll back to the original ROM?
I am looking to try this out on my Dash (sold as MDA MAIL here in the UK) but may need to rollback in case the UK version for some reason does not like it.
Thanks,
Bruno
Kevin, this is a full ROM upgrade so you have to download and run it.
Bruno, there is no way to roll back that I am aware of.
James, thank you, I have assumed that much. Has anyone tried installing the upgrade on a UK (or at least any non-US) Dash (whatever it might be called)?
Bad news for anyone with MDA Mail (UK equivalent of Dash) – the ROM update won’t install due to a “wrong model ID”. Let’s hope the UK T-Mobile releases the update themselves (though I would not hold my breath).
And good news – I was wrong. Unlocking the device resolves the issue. The upgrade works beautifully.
Issue: Active Synch with Exchange Server
I recently upgraded to WM6 on my T-Mobile Dash by using the ROM from the T-Mobile site. I like it overall and it actually resolved the issue I was facing with WM 5 which is the inability to install a Personal certificate which would allow me to have active synch ability. With WM6 both root and personal cert get installed properly and I can even use Outlook Web Access feature of MS Exchange server 2003, but I am unable to do an active synch from the Dash with the Exchange Server. This is a serious issue and hampers my business use which is the reason I bought the Dash.
We have 5 other WM 5 devices which can access MS Excahnge through Active Synch. Level 3 support says its a WM (Microsoft) issue.
I get 3 different support codes for this error. The very first one says that I am roaming, which is not the case and T-Mobile has confirmed. The other support code I get is 0x80072EE7 , server could not be reached.
Saad
The support code
i get the same error messages. when inserting the the exchange server address both internal and external, the still tell me the server cannot be reached.
Kevin, I am shocked. I use my Dash in the exact same way as you. When I am in my office or when I retire for the evening, I shut off my phone but leave the unit powered on. When I go to turn the phone back on, I no longer get email until I power off and back on the device. I called Tmobile and they tell me this is not by design. However, I am not on the TMobile network but rather on the Rogers network in Canada. I get an error message saying that I “can’t connect to proxy server” until I reset the device. Interestingly, when I have this problem, I also can’t do a sync with my Vista computer using the cool new Windows Mobile Device Center.
Did you ever get this resolved?
My problem is that I cannot use my bluetooth headset (Samsung WEP 200) — my Dash recognizes and pairs with it, but doesn’t “work” with it.
And there doesn’t appear to be a “hands-free” profile with WM6… this is an issue for me! I prefer not to die in a fiery crash (and yes, I know, I could just “not” use it when driving, but hey, I paid a few bucks for the darned thing, and would, surprisingly enough, like to use it!)
Help?!!