Comments on: There and back again: the Apple has a hyperdrive http://gigaom.com/mobile/there_and_back_/ Sat, 11 Feb 2012 03:02:45 +0000 hourly 1 http://wordpress.com/ By: Neurotic Nomad http://gigaom.com/mobile/there_and_back_/#comment-405554 Thu, 12 Apr 2007 14:22:29 +0000 http://jkontherun.wordpress.com/2007/04/12/there_and_back_#comment-405554

Fingers crossed for “New Unit”.

]]> By: andy b http://gigaom.com/mobile/there_and_back_/#comment-405555 Thu, 12 Apr 2007 14:03:23 +0000 http://jkontherun.wordpress.com/2007/04/12/there_and_back_#comment-405555

Most technical service like that, for the large manufacturers, is performed by a logistics service group, not the manufacturer themself.

To make the return quicker, the logistic groups have shops immediately accessible to the carriers’ hubs…UPS completely eliminates the service group and does this type of repair work FOR the manufacturers (HP for one, I think.)

http://ups-scs.com/logistics/returns.html

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