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	<title>Comments on: Open letter to Microsoft- re: Tablet PC recovery problems</title>
	<atom:link href="http://gigaom.com/mobile/open_letter_to_-2/feed/" rel="self" type="application/rss+xml" />
	<link>http://gigaom.com/mobile/open_letter_to_-2/</link>
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		<title>By: mark</title>
		<link>http://gigaom.com/mobile/open_letter_to_-2/#comment-40423</link>
		<dc:creator><![CDATA[mark]]></dc:creator>
		<pubDate>Tue, 06 Dec 2005 11:55:39 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2005/08/27/open_letter_to_-2#comment-40423</guid>
		<description><![CDATA[
        Tablet PC Blues.... Bought an acer tablet.. great system..great recognition of your handwriting until you somehow delete a key component of the tablet running software. No choices available to me to reinstall the software other than to reinstall operating system from recovery disk which wipes out my programs and data. Not very smart of the OEM&#039;s or Microsoft to put us in this boat. PenOffice works  just as well as the bullcrap politically involved tablet software restricted by microsoft. So I purchased Pen Office and am continuing on. Microsoft xp may be on my system but my distain and dislike for microsoft continues. I am a handicapped person who uses his tablet to communicate and microsoft just placed the owness of responsibility of recovery in my hands because the tablet manufacturers have no guts to get the full set of disks from the BIG M...pitifull
      ]]></description>
		<content:encoded><![CDATA[<p>        Tablet PC Blues&#8230;. Bought an acer tablet.. great system..great recognition of your handwriting until you somehow delete a key component of the tablet running software. No choices available to me to reinstall the software other than to reinstall operating system from recovery disk which wipes out my programs and data. Not very smart of the OEM&#8217;s or Microsoft to put us in this boat. PenOffice works  just as well as the bullcrap politically involved tablet software restricted by microsoft. So I purchased Pen Office and am continuing on. Microsoft xp may be on my system but my distain and dislike for microsoft continues. I am a handicapped person who uses his tablet to communicate and microsoft just placed the owness of responsibility of recovery in my hands because the tablet manufacturers have no guts to get the full set of disks from the BIG M&#8230;pitifull</p>
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		<title>By: jk</title>
		<link>http://gigaom.com/mobile/open_letter_to_-2/#comment-40424</link>
		<dc:creator><![CDATA[jk]]></dc:creator>
		<pubDate>Mon, 28 Nov 2005 16:44:00 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2005/08/27/open_letter_to_-2#comment-40424</guid>
		<description><![CDATA[
        The decision to include disks for a Tablet PC is solely up to the OEM and not Microsoft.  Maybe a group request to each of the OEMs who do not currently include any disks would convince them we need them included with every Tablet PC sold.
      ]]></description>
		<content:encoded><![CDATA[<p>        The decision to include disks for a Tablet PC is solely up to the OEM and not Microsoft.  Maybe a group request to each of the OEMs who do not currently include any disks would convince them we need them included with every Tablet PC sold.</p>
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		<title>By: Michael Bliemsrieder</title>
		<link>http://gigaom.com/mobile/open_letter_to_-2/#comment-40425</link>
		<dc:creator><![CDATA[Michael Bliemsrieder]]></dc:creator>
		<pubDate>Mon, 28 Nov 2005 12:57:45 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2005/08/27/open_letter_to_-2#comment-40425</guid>
		<description><![CDATA[jk and stephen, yes, the HP tc1100 comes with a full set of recovery dvd and cd - so, mine has now crashed (windowssystem32configsystem is missing or corrupt...) and I&#039;m trying to get me an external drive to fix this... but you&#039;re both right, why couldn&#039;t we just get recovery disks for this particular OS? Any news from Microsoft?

Michael]]></description>
		<content:encoded><![CDATA[<p>jk and stephen, yes, the HP tc1100 comes with a full set of recovery dvd and cd &#8211; so, mine has now crashed (windowssystem32configsystem is missing or corrupt&#8230;) and I&#8217;m trying to get me an external drive to fix this&#8230; but you&#8217;re both right, why couldn&#8217;t we just get recovery disks for this particular OS? Any news from Microsoft?</p>
<p>Michael</p>
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		<title>By: Charlie T</title>
		<link>http://gigaom.com/mobile/open_letter_to_-2/#comment-40426</link>
		<dc:creator><![CDATA[Charlie T]]></dc:creator>
		<pubDate>Fri, 02 Sep 2005 05:07:01 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2005/08/27/open_letter_to_-2#comment-40426</guid>
		<description><![CDATA[Hi James, do you have Edward&#039;s contact info?  If so, please let him know the petition is suspended until he emails them.  Here&#039;s the text at the petition link:

-----This petition was removed because the author did not provide a full valid name. Anonymous petitions are not permitted. Authors are given three days to respond with their name before a petition is removed. If you are the author of this petition reply to the email we sent you with your full name. If you are the author and do not have the email we sent you, send an email to support@petitiononline.com asking us to reactivate your petition. Be sure to include your full name and petition ID in the email.

-----]]></description>
		<content:encoded><![CDATA[<p>Hi James, do you have Edward&#8217;s contact info?  If so, please let him know the petition is suspended until he emails them.  Here&#8217;s the text at the petition link:</p>
<p>&#8212;&#8211;This petition was removed because the author did not provide a full valid name. Anonymous petitions are not permitted. Authors are given three days to respond with their name before a petition is removed. If you are the author of this petition reply to the email we sent you with your full name. If you are the author and do not have the email we sent you, send an email to <a href="mailto:support@petitiononline.com">support@petitiononline.com</a> asking us to reactivate your petition. Be sure to include your full name and petition ID in the email.</p>
<p>&#8212;&#8211;</p>
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		<title>By: Steven Hughes</title>
		<link>http://gigaom.com/mobile/open_letter_to_-2/#comment-40427</link>
		<dc:creator><![CDATA[Steven Hughes]]></dc:creator>
		<pubDate>Thu, 01 Sep 2005 09:51:41 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2005/08/27/open_letter_to_-2#comment-40427</guid>
		<description><![CDATA[I posted up some hints and how tos in an entry entitled &#039;Getting Back in Business from Tablet PC Failure&#039; in my Tablet PC blog here:

&lt;a href=&quot;http://www.tabletpcblogs.com/blogs/fyiguy/archive/2005/08.aspx&quot; rel=&quot;nofollow&quot;&gt;http://www.tabletpcblogs.com/blogs/fyiguy/archive/2005/08.aspx&lt;/a&gt;

Hope this helps some people that do run into problems with their Tablets.

:)]]></description>
		<content:encoded><![CDATA[<p>I posted up some hints and how tos in an entry entitled &#8216;Getting Back in Business from Tablet PC Failure&#8217; in my Tablet PC blog here:</p>
<p><a href="http://www.tabletpcblogs.com/blogs/fyiguy/archive/2005/08.aspx" rel="nofollow">http://www.tabletpcblogs.com/blogs/fyiguy/archive/2005/08.aspx</a></p>
<p>Hope this helps some people that do run into problems with their Tablets.</p>
<p>:)</p>
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		<title>By: Jeremy Brayton</title>
		<link>http://gigaom.com/mobile/open_letter_to_-2/#comment-40428</link>
		<dc:creator><![CDATA[Jeremy Brayton]]></dc:creator>
		<pubDate>Mon, 29 Aug 2005 20:19:25 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2005/08/27/open_letter_to_-2#comment-40428</guid>
		<description><![CDATA[This is sadly one &quot;justification&quot; for warez. It never makes it right, but who the hell are anyone to deny you of product you rightfully purchased? Then on top of that to have the nerve to charge you for something you *gasp* already paid for.

I think a definition of terms is in order.
Recovery CD: OEM bundled package-o-crap with their RealPlayers, OEM Software, and knick-knacks that most people uninstall the first time they boot up. It may or may not include the OS and most cases does not.
OEM CD: Full install operating system tied to the OEM. This is a specific version of Windows that reads the OEM stuff so that you never have to input your license key if it&#039;s on the licensed hardware. OEM software will not activate on non-licensed hardware. For proof, try installing an OEM version of Windows XP inside Virtual PC.

Recovery CDs are almost useless but in some cases they have things like utilities to rebuild that FAT partition that keeps lame laptop related stuff on it, or other justifications for whatever the hell they want. The real problem is the OEM CD which is NOT available by retail, ANYWHERE.

You have 2 options:
1) OEM includes said CD
2) Download said CD off distribution channels. It&#039;s your hardware and your key, the software just happens to come from someone else. So technically you own a legal product, you just downloaded the media in not-so-nice methods. No harm no foul if they&#039;re going to be stingy punks but then who ends up biting it in this scenario? Microsoft, not the OEMs.

So as a result, Microsoft does need to do something about them. This is nothing like those &quot;bad days&quot; at all. OEMs are just trying to short change customers who have more than paid for a $1 CD copy. They&#039;re taking advantage of those &quot;bad days&quot; from Microsoft to provide &quot;bad days&quot; from (insert lame OEM here).]]></description>
		<content:encoded><![CDATA[<p>This is sadly one &#8220;justification&#8221; for warez. It never makes it right, but who the hell are anyone to deny you of product you rightfully purchased? Then on top of that to have the nerve to charge you for something you *gasp* already paid for.</p>
<p>I think a definition of terms is in order.<br />
Recovery CD: OEM bundled package-o-crap with their RealPlayers, OEM Software, and knick-knacks that most people uninstall the first time they boot up. It may or may not include the OS and most cases does not.<br />
OEM CD: Full install operating system tied to the OEM. This is a specific version of Windows that reads the OEM stuff so that you never have to input your license key if it&#8217;s on the licensed hardware. OEM software will not activate on non-licensed hardware. For proof, try installing an OEM version of Windows XP inside Virtual PC.</p>
<p>Recovery CDs are almost useless but in some cases they have things like utilities to rebuild that FAT partition that keeps lame laptop related stuff on it, or other justifications for whatever the hell they want. The real problem is the OEM CD which is NOT available by retail, ANYWHERE.</p>
<p>You have 2 options:<br />
1) OEM includes said CD<br />
2) Download said CD off distribution channels. It&#8217;s your hardware and your key, the software just happens to come from someone else. So technically you own a legal product, you just downloaded the media in not-so-nice methods. No harm no foul if they&#8217;re going to be stingy punks but then who ends up biting it in this scenario? Microsoft, not the OEMs.</p>
<p>So as a result, Microsoft does need to do something about them. This is nothing like those &#8220;bad days&#8221; at all. OEMs are just trying to short change customers who have more than paid for a $1 CD copy. They&#8217;re taking advantage of those &#8220;bad days&#8221; from Microsoft to provide &#8220;bad days&#8221; from (insert lame OEM here).</p>
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		<title>By: Scotty</title>
		<link>http://gigaom.com/mobile/open_letter_to_-2/#comment-40429</link>
		<dc:creator><![CDATA[Scotty]]></dc:creator>
		<pubDate>Mon, 29 Aug 2005 10:34:33 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2005/08/27/open_letter_to_-2#comment-40429</guid>
		<description><![CDATA[If you buy a cheap Tablet PC one of the corners an OEM will cut is the software media. My Motion Computing LE1600 (as well as the M1300, and M1400 before it) came with recovery media for all the Microsoft products (One Note 2003, Streets and Trips etc).

The guilty parties here are the OEM&#039;s not Microsoft. If Microsoft mandated OS media be supplied it would be too much like the &quot;bad days&quot; when Microsoft was an illegal monopoly that harmed customers by running around micro-managing OEM&#039;s through those OEM contracts.

Any OEM that cares so little for their customers deserves to lose those customers to an OEM such as Motion Computing.
]]></description>
		<content:encoded><![CDATA[<p>If you buy a cheap Tablet PC one of the corners an OEM will cut is the software media. My Motion Computing LE1600 (as well as the M1300, and M1400 before it) came with recovery media for all the Microsoft products (One Note 2003, Streets and Trips etc).</p>
<p>The guilty parties here are the OEM&#8217;s not Microsoft. If Microsoft mandated OS media be supplied it would be too much like the &#8220;bad days&#8221; when Microsoft was an illegal monopoly that harmed customers by running around micro-managing OEM&#8217;s through those OEM contracts.</p>
<p>Any OEM that cares so little for their customers deserves to lose those customers to an OEM such as Motion Computing.</p>
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		<title>By: jk</title>
		<link>http://gigaom.com/mobile/open_letter_to_-2/#comment-40430</link>
		<dc:creator><![CDATA[jk]]></dc:creator>
		<pubDate>Mon, 29 Aug 2005 09:37:37 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2005/08/27/open_letter_to_-2#comment-40430</guid>
		<description><![CDATA[Stephen, that is awesome and the first I&#039;ve heard of anyone receiving an install dataset on a Tablet PC.  I have not had to rebuild or recover my tc1100 and I assumed the included disk was a recovery disk like every other Tablet is distributed with.  I&#039;m going to take a look at it and see.

Your news is very good in that it makes the request of Microsoft I wrote about easier to affect if there is no restriction on their part about the OS distribution.  They would just have to mandate it be included with every Tablet PC as part of the OEM license.  Thanks for sharing that information.]]></description>
		<content:encoded><![CDATA[<p>Stephen, that is awesome and the first I&#8217;ve heard of anyone receiving an install dataset on a Tablet PC.  I have not had to rebuild or recover my tc1100 and I assumed the included disk was a recovery disk like every other Tablet is distributed with.  I&#8217;m going to take a look at it and see.</p>
<p>Your news is very good in that it makes the request of Microsoft I wrote about easier to affect if there is no restriction on their part about the OS distribution.  They would just have to mandate it be included with every Tablet PC as part of the OEM license.  Thanks for sharing that information.</p>
]]></content:encoded>
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	<item>
		<title>By: Stephen Mok</title>
		<link>http://gigaom.com/mobile/open_letter_to_-2/#comment-40431</link>
		<dc:creator><![CDATA[Stephen Mok]]></dc:creator>
		<pubDate>Mon, 29 Aug 2005 09:09:22 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2005/08/27/open_letter_to_-2#comment-40431</guid>
		<description><![CDATA[Excuse me jk, but I do need to question if this is true: &quot;I suspect it’s even worse than that and that MS has in fact restricted OEMs from distributing a set of Windows XP Tablet Edition install sets to end users.&quot; (and also this comment: &quot;The Tablet Edition of WinXP is not available to any end-user. Period.&quot;)

Why am I questioning it? Because when I bought my HP TC1100 Tablet PC in January this year, HP shipped a full Windows XP Tablet PC Edition 2005 DVD with it - not a recovery disk, but a full installation DVD. 

So I&#039;m merely an end-user, but I have in front of me a complete Windows XP Tablet PC Edition 2005 DVD.

My TC1100 actually died in the first week of use and I had to borrow an external DVD-ROM drive, reformat and reinstall from scratch. This is when I discovered that the DVD was actually a full install disk and not merely a recovery disk. An additional CD was in the package with all the necessary drivers and utilities from HP, which I had to separately install after Windows installation was completed.

So while I agree wholeheartedly with what you&#039;re saying (that full installation media needs to be included with each new Tablet PC), maybe the tide has already turned and some OEMs are starting to do this already?

Stephen Mok
Sydney, Australia]]></description>
		<content:encoded><![CDATA[<p>Excuse me jk, but I do need to question if this is true: &#8220;I suspect it’s even worse than that and that MS has in fact restricted OEMs from distributing a set of Windows XP Tablet Edition install sets to end users.&#8221; (and also this comment: &#8220;The Tablet Edition of WinXP is not available to any end-user. Period.&#8221;)</p>
<p>Why am I questioning it? Because when I bought my HP TC1100 Tablet PC in January this year, HP shipped a full Windows XP Tablet PC Edition 2005 DVD with it &#8211; not a recovery disk, but a full installation DVD. </p>
<p>So I&#8217;m merely an end-user, but I have in front of me a complete Windows XP Tablet PC Edition 2005 DVD.</p>
<p>My TC1100 actually died in the first week of use and I had to borrow an external DVD-ROM drive, reformat and reinstall from scratch. This is when I discovered that the DVD was actually a full install disk and not merely a recovery disk. An additional CD was in the package with all the necessary drivers and utilities from HP, which I had to separately install after Windows installation was completed.</p>
<p>So while I agree wholeheartedly with what you&#8217;re saying (that full installation media needs to be included with each new Tablet PC), maybe the tide has already turned and some OEMs are starting to do this already?</p>
<p>Stephen Mok<br />
Sydney, Australia</p>
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		<title>By: Edward Greve</title>
		<link>http://gigaom.com/mobile/open_letter_to_-2/#comment-40432</link>
		<dc:creator><![CDATA[Edward Greve]]></dc:creator>
		<pubDate>Sun, 28 Aug 2005 15:58:42 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2005/08/27/open_letter_to_-2#comment-40432</guid>
		<description><![CDATA[That was weird.

&lt;a href=&quot;http://www.petitiononline.com/7bbjmgr9/petition.html&quot; rel=&quot;nofollow&quot;&gt;http://www.petitiononline.com/7bbjmgr9/petition.html&lt;/a&gt;]]></description>
		<content:encoded><![CDATA[<p>That was weird.</p>
<p><a href="http://www.petitiononline.com/7bbjmgr9/petition.html" rel="nofollow">http://www.petitiononline.com/7bbjmgr9/petition.html</a></p>
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