Comments on: Kendrick offers money to T-Mobile; they don’t want it

By: Chris

Chris — Mon, 06 Nov 2006 12:15:08 +0000

Why can't you get a pay as you go sim card since you will only be using it as a test account.

By: jk

jk — Fri, 03 Nov 2006 18:22:30 +0000

Wireless providers like T-Mobil carry very little risk no matter the customer. The biggest risk is the subsidized phone that they spend money on to attract new customers. That was not a risk in my case as I didn't want the phone. I am sure that if they signed up a deadbeat they would be quick to turn the service off so where's the big risk? To me it's just as telling about their operation that they couldn't immediately tell that I already was a HotSpot customer. How can you not have customers show up in your system?

By: Kevin C. Tofel

Kevin C. Tofel — Fri, 03 Nov 2006 16:18:39 +0000

Mike, what are you sorry for...WE get to look at it all day too! Besides now that she's free from T-Mobile, I was thinking of telling James that we need a "spokeswoman" for the site. [Just kidding Sheri and Barb!]

By: Michael Venini

Michael Venini — Fri, 03 Nov 2006 16:09:53 +0000

Sorry James. Sorry Kevin. But that is the best looking picture you have ever had on this site.

By: Kevin White

Kevin White — Fri, 03 Nov 2006 15:37:47 +0000

Of course… are the ‘lost sales’ so high in number that they financially cancel out the risk of losing money on a credit risk, or churn?

If they aren’t… then they can ‘afford’ to lose those people.

It’s like that hammer-nail adage. When your job is to make money, everyone looks like a dollar bill.

This is definitely unfortunate though – I used to have T-Mobile and switched to Cingular for no good reason. Tmo was always nice to me and my purchasing experience was just stellar, one of the best ‘I’m gonna go buy me something technical’ experiences I’ve ever had.

By: Todd

Todd — Fri, 03 Nov 2006 14:34:26 +0000

And then there are the lost new sales that can probably be attribiuted to a story like this. It's not like they are the only cell provider around...

By: Tablet PC User

Tablet PC User — Fri, 03 Nov 2006 13:53:22 +0000

How very odd!

I read JK’s article and I too thought it was a bad dream. T-mobile for me in the Mountain West is WONDERFUL! I even purchased an unlocked phone from eBay and the guys had me up and running in about 15 mins. They did offer me the free phone, which I unlocked and keep as a spare.

I’m not sure why the guy there in TX didn’t do all he could to make JK happy. I guess gone are the days when the “customer is always right”.

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Phentermine 37 5mg. — Fri, 03 Nov 2006 13:38:33 +0000