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	<title>Comments on: iPhone store credit is resolved; kudos to Apple support</title>
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		<title>By: eas</title>
		<link>http://gigaom.com/mobile/iphone-store-cr/#comment-399545</link>
		<dc:creator><![CDATA[eas]]></dc:creator>
		<pubDate>Thu, 20 Sep 2007 15:31:43 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2007/09/20/iphone-store-cr#comment-399545</guid>
		<description><![CDATA[&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;p&gt;I ported my old verizon number over a couple of weeks after buying the phone, so I&#039;ve been putting off applying for the refund until they worked out the kinks.  &lt;/p&gt;

&lt;p&gt;I just did it now though.  Put in my serial number and my current number and got the SMS a minute later.  I&#039;m going to stop by the Apple store this afternoon with my PIN code.&lt;/p&gt;&lt;/div&gt;]]></description>
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<p>I ported my old verizon number over a couple of weeks after buying the phone, so I&#8217;ve been putting off applying for the refund until they worked out the kinks.  </p>
<p>I just did it now though.  Put in my serial number and my current number and got the SMS a minute later.  I&#8217;m going to stop by the Apple store this afternoon with my PIN code.</p>
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		<title>By: Marc Orchant</title>
		<link>http://gigaom.com/mobile/iphone-store-cr/#comment-399546</link>
		<dc:creator><![CDATA[Marc Orchant]]></dc:creator>
		<pubDate>Thu, 20 Sep 2007 14:49:15 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2007/09/20/iphone-store-cr#comment-399546</guid>
		<description><![CDATA[&lt;p&gt;Kevin:&lt;/p&gt;

&lt;p&gt;I was concerned the same thing would happen to me as I ported a number over from T-Mobile to the iPhone after I had initially activated with a new AT&amp;T number. Didn&#039;t happen. I got my credit just fine. Glad to hear your issue was resolved.&lt;/p&gt;

&lt;p&gt;I can pretty much guarantee that Kevin&#039;s blogger credentials had nothing to do with his experience. Based on what I know about the mysterious goings-on at 1 Infinite Loop, being a blogger is no big thing.&lt;/p&gt;

&lt;p&gt;And asiriusgeek - in my opinion. if you&#039;re buying the iPhone because you think it&#039;s a smartphone you&#039;re going to be disappointed. It&#039;s not. If you want a smartphone, buy a Blackberry or a Treo.&lt;/p&gt;

&lt;p&gt;If you want an &quot;intelligent&quot; phone that converges media player, mobile Internet device, and cell phone then go for it. But be clear about what you want because the iPhone will demand many tradeoffs, workarounds, and compromises if what you really want is a PDA combined with a phone.&lt;/p&gt;]]></description>
		<content:encoded><![CDATA[<p>Kevin:</p>
<p>I was concerned the same thing would happen to me as I ported a number over from T-Mobile to the iPhone after I had initially activated with a new AT&#038;T number. Didn&#8217;t happen. I got my credit just fine. Glad to hear your issue was resolved.</p>
<p>I can pretty much guarantee that Kevin&#8217;s blogger credentials had nothing to do with his experience. Based on what I know about the mysterious goings-on at 1 Infinite Loop, being a blogger is no big thing.</p>
<p>And asiriusgeek &#8211; in my opinion. if you&#8217;re buying the iPhone because you think it&#8217;s a smartphone you&#8217;re going to be disappointed. It&#8217;s not. If you want a smartphone, buy a Blackberry or a Treo.</p>
<p>If you want an &#8220;intelligent&#8221; phone that converges media player, mobile Internet device, and cell phone then go for it. But be clear about what you want because the iPhone will demand many tradeoffs, workarounds, and compromises if what you really want is a PDA combined with a phone.</p>
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		<title>By: Xavier</title>
		<link>http://gigaom.com/mobile/iphone-store-cr/#comment-399547</link>
		<dc:creator><![CDATA[Xavier]]></dc:creator>
		<pubDate>Thu, 20 Sep 2007 14:23:26 +0000</pubDate>
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		<description><![CDATA[&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;
        &lt;p&gt;Kevin, good to hear you were taken care of. &lt;br /&gt;
Did you happen to purchase your iPhone with an AMEX card? &lt;br /&gt;
AMEX just gave me a $108.50 credit in price protection, even though they don&#039;t have an official price protection policy. &lt;br /&gt;
&lt;a href=&quot;http://www.notebooks.com/2007/09/20/american-express-iphone-purchase-protection-just-got-my-credit/&quot; rel=&quot;nofollow&quot;&gt;http://www.notebooks.com/2007/09/20/american-express-iphone-purchase-protection-just-got-my-credit/&lt;/a&gt;&lt;br /&gt;
&lt;/p&gt;
      &lt;/div&gt;]]></description>
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<p>Kevin, good to hear you were taken care of. <br />
Did you happen to purchase your iPhone with an AMEX card? <br />
AMEX just gave me a $108.50 credit in price protection, even though they don&#8217;t have an official price protection policy. <br />
<a href="http://www.notebooks.com/2007/09/20/american-express-iphone-purchase-protection-just-got-my-credit/" rel="nofollow">http://www.notebooks.com/2007/09/20/american-express-iphone-purchase-protection-just-got-my-credit/</a>
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		<title>By: Kevin C. Tofel</title>
		<link>http://gigaom.com/mobile/iphone-store-cr/#comment-399548</link>
		<dc:creator><![CDATA[Kevin C. Tofel]]></dc:creator>
		<pubDate>Thu, 20 Sep 2007 13:33:39 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2007/09/20/iphone-store-cr#comment-399548</guid>
		<description><![CDATA[&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;p&gt;asiriusgeek: good question and after two months with the iPhone, maybe it&#039;s time for a revisit to share the experiences, likes and dislikes.&lt;/p&gt;

&lt;p&gt;Gene: I can&#039;t speak for Apple support so I have no idea if they treated me differently. I can&#039;t see why they would as I&#039;m a regular customer just like anyone else. In the grand scheme of things, most bloggers like me aren&#039;t treated any differently, nor should we be IMO.&lt;/p&gt;&lt;/div&gt;]]></description>
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<p>asiriusgeek: good question and after two months with the iPhone, maybe it&#8217;s time for a revisit to share the experiences, likes and dislikes.</p>
<p>Gene: I can&#8217;t speak for Apple support so I have no idea if they treated me differently. I can&#8217;t see why they would as I&#8217;m a regular customer just like anyone else. In the grand scheme of things, most bloggers like me aren&#8217;t treated any differently, nor should we be IMO.</p>
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		<title>By: Gene Schmeling</title>
		<link>http://gigaom.com/mobile/iphone-store-cr/#comment-399549</link>
		<dc:creator><![CDATA[Gene Schmeling]]></dc:creator>
		<pubDate>Thu, 20 Sep 2007 11:09:12 +0000</pubDate>
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		<description><![CDATA[&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;
        &lt;p&gt;Do you think that the received your somewhat speedy resolution of this issue because of your public exposure from blogging on JKOnTheRun?  Or do you think that anyone would receive the same attention to their problem?&lt;/p&gt;
      &lt;/div&gt;]]></description>
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<p>Do you think that the received your somewhat speedy resolution of this issue because of your public exposure from blogging on JKOnTheRun?  Or do you think that anyone would receive the same attention to their problem?</p>
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		<title>By: asiriusgeek</title>
		<link>http://gigaom.com/mobile/iphone-store-cr/#comment-399550</link>
		<dc:creator><![CDATA[asiriusgeek]]></dc:creator>
		<pubDate>Thu, 20 Sep 2007 10:30:01 +0000</pubDate>
		<guid isPermaLink="false">http://jkontherun.wordpress.com/2007/09/20/iphone-store-cr#comment-399550</guid>
		<description><![CDATA[&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;
        &lt;p&gt;Kevin:  as time goes on, do you have further thoughts on your iPhone?  I&#039;m struggling with a purchase decision for some sort of smartphone, and have the iPhone on my list.  I have basic data management (especially task lists.  Things occur to me at random times and out of context for which I need a ubiquitous capture tool) as a higher priority than media stuff - you probably use your UMPC for that sort of thing? - so I&#039;m wondering if the iPhone is really my best choice.  If you have any further thoughts to share, I would really appreciate any information you have to offer!&lt;/p&gt;
      &lt;/div&gt;]]></description>
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<p>Kevin:  as time goes on, do you have further thoughts on your iPhone?  I&#8217;m struggling with a purchase decision for some sort of smartphone, and have the iPhone on my list.  I have basic data management (especially task lists.  Things occur to me at random times and out of context for which I need a ubiquitous capture tool) as a higher priority than media stuff &#8211; you probably use your UMPC for that sort of thing? &#8211; so I&#8217;m wondering if the iPhone is really my best choice.  If you have any further thoughts to share, I would really appreciate any information you have to offer!</p>
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