Comments on: Further hardware problems for the OQO

By: FXE

FXE — Tue, 07 Mar 2006 14:56:02 +0000

well its now 7th of march 2006 .. and my device just arrived a week ago.. no hassle and all kool. ! this device rocks and well.. if you expect the 1km uber super longrange wifi on a device like this.. then..well. it is just useful to connect quickly and does all i need for. the company did grow and the faulty devices is history. in my opinions- everyone that is scared of this device reads 1 year old posts. go for it and enjoy it. and well.. you still can tweak it and get a pretty decent performance – i even run audio programms like cubase and wavelab on it – and hey.. asio 4 all forks fine with it. i get a very fast latency with it. killer

By: Todd

Todd — Tue, 14 Dec 2004 10:51:00 +0000

I don’t own the OQO, but I am waiting for delivery on the U750P. I am responding because this site isn’t the only one reporting user issues/problems/bugs (whatever you want to call them) with the OQO. Glad to hear you haven’t experienced the problems that others have, but due to the information available I have decided against the OQO.

Also, if you look at all the content on the site, it’s obvious that jk is not a SONY-only guy.

By: jk

jk — Tue, 14 Dec 2004 08:47:49 +0000

The main reason I have reported on these problems with the OQO is that no one else is doing so. There are a lot of prospective buyers who are not techies and they don’t see the user’s complaints on the forums. It would be remiss of me to fail to bring it to the attention of anyone considering the purchase who is not in a position to deal with these types of problems.

By: malfunction

malfunction — Tue, 14 Dec 2004 01:12:44 +0000

I’d really like to buy an OQO, but really, I’m just too scared – I don’t have the time to waste messing around with problems, or wondering if its perhaps “this” time that its going to BSOD in the middle of something….

Another handtops.com blogger:- tnkgrl – is on her 4th OQO – having returned 3, inc 1 DOA. Such perseverance is beyond me.

I’d love to see OQO being successful. However, with the way things are going, buyers like me are going to wait to see if things improve.

The longer we wait, the more likely that ccompetitors will enter the market – the Flipstart for example, or that we’ll buy something else because we have to.

It’s also a little sad to see owners of the OQO who haven’t had problems being so defensive. Obviously, the larger proportion of shipped OQO’s are fine, but there seems to be a very signficant chance of receiving a faulty unit. To deny this fact makes many of these owners sound just a little desperate…

The fact that OQO is a small Company, and that this somehow excuses a significant failure rate is not an acceptable proposition, period. If I spend $2000 on a PC, whether its an OQO or an IBM, I expect it to work.

Gotta agree with JK on this one.

By: jk

jk — Mon, 13 Dec 2004 23:55:20 +0000

I am not that familiar with the U101. Why would being a U owner make me criticize the OQO? That is not the way I work if you were familiar with my writings. There is no such thing as the perfect device for everyone and it would be presumptuous of me to believe that any device I use should be used by everyone to the exclusion of all others. I stand behind my buggy device comment. One of the Handtops members is undergoing their 5th RMA with the OQO. FIFTH.

By: anthonyb

anthonyb — Mon, 13 Dec 2004 23:24:26 +0000

jk, was’nt the U101 more buggy than the OQO ?

I don’t mind your criticism of the OQO, I expect it since you are a U owner. I just resent your harsh “buggest device ever comment”. That was a cheap shot.

I got to give it to you though for not deleting my post above. Thanks.
That handtops guy captain deleted it and here you are, the subject of it, and you did’nt delete it.
You’re the man.

By: jk

jk — Mon, 13 Dec 2004 19:30:23 +0000

On the WiFi = poor for small devices I’ve owned two Pocket PCs that are much smaller than the OQO and the WiFi range is as good as my laptop’s. Small size does not excuse poor WiFi range.

By: jk

jk — Mon, 13 Dec 2004 16:53:55 +0000

I forgot to mention- I too use a BT phone in hotel rooms. It is sweet to be able to connect to the internet from anywhere. :)

By: jk

jk — Mon, 13 Dec 2004 16:52:50 +0000

Great overview of your experience, Bill! That’s what I love to hear- how users benefit from their mobile technology. I have been following the “love/hate” thread over on Handtops that you linked to. It is good to hear so many people hyped up about their technology. I too like OQO as a company and hope they get everything squared away soon. But I do differ on the customer service POV. In my experience you usually get better CS from small companies. Big companies may have a larger CS infrastructure but customers often get lost in the huge numbers. Smaller companies usually provide one on one CS much better. Thanks for your POV.

By: Bill Kervaski

Bill Kervaski — Mon, 13 Dec 2004 16:46:30 +0000

I’d just like to say that I love my OQO. The wifi is a bit weak but not unexpected from a device this size. I did have to RMA due to a dead pixel, but overall am very excited to have it. (By the way, the RMA process took 3 days, sent it Monday, got a new one Thursday).

Please see this post for a non-scientific poll of handtops.com users:

http://www.handtops.com/forum/539/1/6869/Love_or_Hate.html

I’d love to see OQO success. They have the right business model and the right key players. They are a small company right now so don’t expect Dell-like customer service until they grow a bit.

The design is oustanding. I used the guide on tweakhounds.com to tweak the OS up a bit and increased my performance considerably.

The coolest thing I’ve done on my OQO you ask? Well, having my Bluetooth enabled mobile phone sitting in my bag across the hotel room, dialing up seamlessly and instantly to the Verizon network through my mobile phone from my OQO across the room and getting 3x modem speeds to boot.

I rate it a 8/10. I would give it a 10/10 if the wifi was better.

It definitely nails the “Cool Factor” dead-on.

Bill Kervaski