Comments on: Why Instant Messaging is Better for Collaboration than Email

By: IM or E-mail? How to get your point across? | WOWNDADI business:productivity:technology

Thu, 03 Apr 2008 09:23:49 +0000

[...] was all sparked by an interesting post over on Web Worker Daily on the merits of instant messaging versus email, which lead to quite a few comments. It reminded me [...]

By: Web Worker Daily » Archive 17 Ways to Get the Most Out of Google Talk «

Fri, 07 Dec 2007 13:46:11 +0000

[...] Why Instant Messaging is Better than Email for Collaboration [...]

By: WOWNDADI » Blog Archive » IM or Email? How to get your point across?

WOWNDADI » Blog Archive » IM or Email? How to get your point across? — Thu, 13 Sep 2007 17:42:41 +0000

[...] was all sparked by an interesting post over on Web Worker Daily on the merits of instant messaging versus email, which lead to quite a few comments. It reminded me [...]

By: Om Malik’s WWD suggests that enterprise 2.0 doesn’t work? : Green & White

Fri, 20 Apr 2007 01:09:29 +0000

[...] just wrote a piece comparing IM VS Email as a collaboration [...]

By: jaminellis

jaminellis — Sun, 04 Feb 2007 23:12:51 +0000

Some great points here, that got me thinking. But a team that can gather around a single board, face to face, are always going to be at an advantage (for reasons you just inspired me to blog about :) ), but im should always beat email, because of the lower latency (time from sending to receiving). IM with shared workspace and webcams would be great!

By: paul l mccord jr | photo//tech » How to Annoy People Using Instant Messaging

Tue, 16 Jan 2007 18:24:08 +0000

[...] messaging can be great as a tool for collaboration, but it can also be disruptive and annoying. We wrote before about how to screw up an email [...]

By: Spam, Personally « Dress To Survive

Spam, Personally « Dress To Survive — Tue, 16 Jan 2007 09:55:52 +0000

[...] you need to work, shut it off. It’s a time sink, nothing more. You say collaboration? Please. You only use it to check what Sara Sextastic did in the last 34.6 [...]

By: Web Worker Daily » Blog Archive How To Annoy People Using Instant Messaging «

Sun, 14 Jan 2007 23:56:15 +0000

[...] To Annoy People Using Instant Messaging Instant messaging can be great as a tool for collaboration, but it can also be disruptive and annoying. We wrote before about how to screw up an email [...]

By: Jeff Hester

Jeff Hester — Sun, 14 Jan 2007 01:31:19 +0000

Of course IM is better — it’s (primarily) synchronous, real-time communcation. You can bounce ideas off each other without overanalyzing (the paralysis of analysis).

As for keeping a record, as pointed out by others, most IM programs allow you to save a log of all chats. Of them all, I like Google Talk best, as it saves them in my Gmail inbox (searchable right along with my email). Also, Google Desktop search has optional extensions that allow it to index chat logs, so you can search right from there.

By: Martin Wells

Martin Wells — Sat, 13 Jan 2007 01:43:11 +0000

With Tangler we’ve found the addition of topics and groups in a real-time messaging system generates very high levels of interaction. People want real-time notification, but doing that on a scale of hundreds or thousands is a difficult problem to solve – something we’re still working on.

There’s also a big difference between chat and discussion. Chat is time-dependent — the timing of the interaction changes the nature of what’s said. That gives you more of a “hi, are you there?” style. Since we introduced persistence and topics we’ve noticed a decline in this to be more like discussion. So, I think the lines between IM and email is getting blurry, and that’ll only accelerate.