Comments on: Web Work 101: Be Your Own Tech Support

By: You had me, you lost me | Ballywick

You had me, you lost me | Ballywick — Thu, 17 Jun 2010 23:15:25 +0000

[...] Web Worker Daily on playing (and winning) at DIY tech support [...]

By: Tech support for SMBs suck (at least in Hong Kong) « Observations from Hong Kong

Tue, 15 Dec 2009 01:37:18 +0000

[...] sources for DIY tech support Web Worker Daily Home DIY Support Tech Support Guy [...]

By: Before you call . . .

Before you call . . . — Fri, 09 Oct 2009 15:48:03 +0000

[...] you finally do, they ask, ” Did you try this, this and this?” The suggestions in this post from Web Worker Daily provide a list of tactics to try before you call. No more waiting for Tech [...]

By: How to Prevent Tech Support Nightmares

How to Prevent Tech Support Nightmares — Tue, 06 Oct 2009 20:01:10 +0000

[...] working lives that may require us to contact tech support at some point; sometimes you can’t be your own tech support. Since I have many friends that work as tech support agents, I hear many stories about customers [...]

By: Red Cup IT Blog » Blog Archive » Be your own Tech Support

Red Cup IT Blog » Blog Archive » Be your own Tech Support — Fri, 02 Oct 2009 01:09:28 +0000

[...] Web Work 101: Be Your Own Tech Support [From: Webworker [...]

By: iLibrarian » Be Your Own Tech Support

iLibrarian » Be Your Own Tech Support — Tue, 29 Sep 2009 15:19:44 +0000

[...] Worker Daily has posted a helpful guide to 10 steps you can take to Be Your Own Tech Support. These are all very good tips. And I’ll add a couple of quick ones to the list which deal [...]

By: You did what? Oh, you dummy. | Ballywick blog

You did what? Oh, you dummy. | Ballywick blog — Mon, 28 Sep 2009 16:01:08 +0000

[...] Web Worker Daily on playing (and winning) at DIY tech support [...]

By: links for 2009-09-25 | Hello (a blog from Stratepedia)

links for 2009-09-25 | Hello (a blog from Stratepedia) — Fri, 25 Sep 2009 14:30:25 +0000

[...] Web Work 101: Be Your Own Tech Support Great tips on troubleshooting computer problems. (tags: technology) [...]

By: Mike

Mike — Wed, 23 Sep 2009 19:51:15 +0000

As Jeff Yablon stated, 95% of problems are handled with simplistic answers. Fixing a TV in the old days, probably still the same, always started with your suggestion #3 and that fixed it 95% of the time.

But be careful with syncing the calendar and contacts databases. Good syncing will quickly remove the regrettable deletion before you have a chance to stop it from disappearing.

By: Jeff Yablon

Jeff Yablon — Wed, 23 Sep 2009 15:37:33 +0000

Simplistic as that was, I’s wager that it would fix transient problems on . . . oh . . . 95% of the cases.

Good job!

Jeff Yablon
President & CEO
Answer Guy and Virtual VIP Computer Care, Business Coaching and Virtual Assistant Services