Comments on: Web Design: The Human Approach http://gigaom.com/collaboration/web-design-the-human-approach/ Fri, 10 Feb 2012 10:41:00 +0000 hourly 1 http://wordpress.com/ By: Does Your CEO Get Web 2.0? « metavn Blog http://gigaom.com/collaboration/web-design-the-human-approach/#comment-62555 Fri, 21 Sep 2007 13:33:27 +0000 http://webworkerdaily.com/2007/08/02/web-design-the-human-approach/#comment-62555 [...] inside-out — a recipe for Web junk.”What’s important about these concepts? As we’ve written before, one size doesn’t fit all online. A persona is a device used to personify all those types of [...]

]]> By: Virtual Business News » Does Your CEO Get Web 2.0? http://gigaom.com/collaboration/web-design-the-human-approach/#comment-62554 Tue, 18 Sep 2007 18:46:46 +0000 http://webworkerdaily.com/2007/08/02/web-design-the-human-approach/#comment-62554 [...] important about these concepts? As we’ve written before, one size doesn’t fit all online. A persona is a device used to personify all those types of [...]

]]> By: Does Your CEO Get Web 2.0? « Web Worker Daily http://gigaom.com/collaboration/web-design-the-human-approach/#comment-62553 Tue, 18 Sep 2007 13:00:28 +0000 http://webworkerdaily.com/2007/08/02/web-design-the-human-approach/#comment-62553 [...] important about these concepts? As we’ve written before, one size doesn’t fit all online. A persona is a device used to personify all those types of [...]

]]> By: JTPRATT's Blogging Mistakes http://gigaom.com/collaboration/web-design-the-human-approach/#comment-62552 Mon, 06 Aug 2007 18:54:40 +0000 http://webworkerdaily.com/2007/08/02/web-design-the-human-approach/#comment-62552 It’s great to get things on paper, but this exercise is even greater than a plan. What I mean is, it’s better than saying “this is how I’m going to plan out my web site”, rather it’s “I’m going to plan out my web site for these types of people and needs”. Brilliant.

]]> By: Hugh Gage http://gigaom.com/collaboration/web-design-the-human-approach/#comment-62551 Sun, 05 Aug 2007 17:17:31 +0000 http://webworkerdaily.com/2007/08/02/web-design-the-human-approach/#comment-62551 Hi,
this is a great post. I think you are right on the money. It brings to mind a thought though. In your scenario, both Dan and Shelia have quite different requirements and it might be possible to cater for them equally using, for example, a nice little ajax search tool which brings up options as they type in their requirements. But, how do you feel about leading them down a path that takes each to the correct destination in as short a possible route but at the same time exposing them to some alternatives? A customer may know exactly what they want to begin with but after a look at what’s on offer their requirements may and often will change.

]]> By: Kris http://gigaom.com/collaboration/web-design-the-human-approach/#comment-62550 Fri, 03 Aug 2007 01:25:37 +0000 http://webworkerdaily.com/2007/08/02/web-design-the-human-approach/#comment-62550 The personas you write of are a standard tool in the information architect’s toolbox. However, it should be noted that user research (surveys, interviews, focus groups) has to come before personal creation–otherwise you’re creating your users from your imagination, and they’re not going to ring true. I work for a web consulting firm, and our team of IAs (or user experience architects, or user experience designers) are regularly conducting such research and defining site requirements from it. We rarely do a project where this isn’t one of the first steps. If a client tries to cut it, we push back, and will sometimes turn down jobs if they’re persistent. It’s that important.

Your link goes to the UW’s CS program. The UW’s Information School places heavy empahses on user-centered design as well. In fact, the lion’s share of our IAs from from Information School’s that offer MLIS and MSIM degrees.

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