Comments on: Watch Your Web Site Users With Clixpy

By: Victor Conesa

Victor Conesa — Wed, 30 Jun 2010 15:50:39 +0000

Clixpy also works with HTML prototypes made with Justinmind Prototyper (http://www.justinmind.com). The combination of both products is simply amazing!

By: John

John — Mon, 06 Jul 2009 20:50:44 +0000

It seems to be the exact same service as:

http://www.clicktale.com/

By: Matthew

Matthew — Fri, 26 Jun 2009 10:14:44 +0000

Interesting tool. I’d like to ask you if you know about a tool tracks a visitors path even if he leaves the site and returns to it within a few hours or day? Thanks

By: Toplu Konut

Toplu Konut — Sat, 30 May 2009 10:37:53 +0000

A top stage isnt it?

By: My Week on Twitter | Success and Then Some

My Week on Twitter | Success and Then Some — Sat, 30 May 2009 03:04:15 +0000

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By: NatalieMac

NatalieMac — Sat, 30 May 2009 01:41:28 +0000

To me it seems fine to make a statement about the use of Clixpy in the Privacy Policy and use it. It’s not as though you’re getting any information you wouldn’t get from analytics software. As for the form fields, presumably you’re getting that information when the user submits the form anyway. I guess the only issue there might be someone who abandoned a form without submitting it. Perhaps for forms, you could put a message at the top.

By: Internet Marketing, Strategy & Technology Links – May 29, 2009 « Sazbean

Fri, 29 May 2009 12:31:25 +0000

[...] Watch Your Web Site Users With Clixpy (Web Worker Daily) [...]

By: Dave deBronkart

Dave deBronkart — Thu, 28 May 2009 17:15:25 +0000

I wrote about this… http://is.gd/Ih75

By: Scott Blitstein

Scott Blitstein — Thu, 28 May 2009 16:10:10 +0000

Thanks for your comments everyone. I generally tend to agree with your thoughts about this not considered “spying”.

The privacy concerns I have are more situational depending upon the site where it may be used. The ability to visually capture keystrokes could override or conflict with other security measures or established privacy policies. I think properly disclosing its use is appropriate.

Thanks for sharing the other choices in this field – I will take a look at them for comparison.

By: Dave deBronkart

Dave deBronkart — Thu, 28 May 2009 13:57:32 +0000

Well said, Simon.

By: Simon Mackie

Simon Mackie — Thu, 28 May 2009 13:51:58 +0000

@Dave – agreed. This is effectively just providing a more granular visual representation of the typical data found in server logs. You’re not tracking what people are doing outside of your site.

By: Dave deBronkart

Dave deBronkart — Thu, 28 May 2009 13:44:20 +0000

I don’t see how this could be considered spying; it’s not like you’re watching someone change their underwear. If they can work out the bugs this could be very valuable. IMO it’s no more spying than ecommerce tools that determine where and how shopping carts get abandoned.

Clixpy might lay to rest arguments from team members who have conflicting fictional speculations about how people interact with a page. I’ve worked at a place that used usability research and Those Who Will Not Agree simply asserted that the research firm did a poor job and brought in non-representative users. (One guy asserted that we should walk into the room and explain something that the user was being too thick to see.) But it’s hard to argue about the people who DO actually show up on your site.

On a separate front, I’m SHOCKED to see a clever new gadget that actually has a business model from the outset! Can economic Darwinism actually be setting in during the downturn?? Kudos to whoever had the stones to do THAT!

By: Jezza Lenko

Jezza Lenko — Thu, 28 May 2009 03:15:42 +0000

Have a look at Loop11 as well. They run a proper user testing tool. (www.loop11.com)

By: ApoApostolov: @pesho Поздравления! - edno23.com

ApoApostolov: @pesho Поздравления! - edno23.com — Wed, 27 May 2009 23:14:07 +0000

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By: digusted

digusted — Wed, 27 May 2009 22:57:48 +0000

Average folks will not like this AT ALL. Burying disclosure in a privacy statement is not enough.

A pox on clixpy

By: Track Website Visitor Behavior with Clixpy Usability Tool | Get A New Browser

Wed, 27 May 2009 19:53:02 +0000

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