Enter Bearhug, a new “customer engagement platform” that provides businesses with something better than a basic support ticket customer feedback system; an app that enables them to hear what customers are experiencing and saying and actually do something about it. Read More »
Collaboration
“What is Twitter, anyway?” I’ve been asked questions like that many times, as I’m sure most web workers have. “The Social Media Marketing Book” by tech writer Dan Zarrella, attempts to explain Twitter, blogs, Facebook, LinkedIn, Flickr, Second Life, Yelp, and even such … Read More »
In the current economy, business networking is more important than ever: We need to use lots of different techniques for finding clients. Social networks can be a great addition to our marketing toolboxes. Since I started actively using social networks (only a year and a half … Read More »
In the astonishing time surrounding the news of Michael Jackson’s death, there were several false rumors that other celebrities had died. I started wondering how I would react if someone posted false information about me and my business. Now, I’m not famous, so I doubt that … Read More »
