Analog Telephone Adapter (ATA) is a doohickey that allows you to use an old-fashioned phone handset to make Internet calls. Vonage was using low cost ATAs to lure customers, and now Skype has joined the party, making it easier to make calls from your home phone. Read More »
Collaboration
j2 Global, the company behind eFax, is extending its telecommunication offerings. For clients who do not need fax, email and web conferencing, j2 offers eVoice, which competes with the likes of 8×8 Virtual Office Solo and Google Voice in offering a business telecoms for smaller organizations. Read More »
While there’s probably no single provider that provides an exact like-for-like replacement for all of Skype’s features, there are plenty of companies offering great VoIP and video calling services; some of which are even better than Skype’s. Here is a list of my favorites: Read More »
If you have a one-person office and are looking for an affordable telecommunications package, provider 8×8′s new Virtual Office Solo may be worth a look. Calls may be sent and received through most web browsers. When you’re away, calls can be forwarded. Read More »
Knoodle offers a training solution that provides a presentation with a split screen; you can have text or PowerPoint slides on one side of the screen and video on the other, then sync the video with the slides so they automatically advance at the right time. Read More »
netTALK has introduced the Duo, a hardware-plus-service option that’s about as simple to set up as anything I’ve seen. Plug it into an Ethernet connection, power and a phone, activate it, and you’ve got unlimited calling to the U.S. and Canada, and cheap rates elsewhere. Read More »
If you have a centralized office phone system with remote workers. AT&T now has a mobile app that allows you to manage your company phone system directly from your iPhone. The free app is part of AT&T’s Office@Hand system, which was developed with RingCentral. Read More »
Just about every business-oriented VoIP phone, and even many cellphones, come with a speakerphone these days. But such speakers are often poor, and I decided to see how much difference a really good phone could make, like the Polycom SoundStation IP 6000 conference phone. Read More »
The Konnect office phone system is available in a couple of versions; the version I tried doesn’t require a server. It can be used with many VoIP services, but the native Konnect service is less sophisticated than some options we’ve tried. Read More »
Virtual Office Pro 2.0, from telecoms company 8×8, is a web-based suite of communications services. It includes phone, fax, web conferencing, call recording and chat, and has functions that are standard with many VoIP systems, such as call forwarding and three-way calling. Read More »
Many people like the open source VoIP software Asterisk, but it’s tricky to set up, even for tech-savvy folks. Aretta has developed a hosted version of Asterisk called NetPBX PRO, which offers a friendly setup and has a full range of sophisticated features. Read More »
The developers call Ringio a “new approach for call collaboration.” When a call comes in, users are presented with a real-time popup showing data about the caller, so that one can decide to take the call, redirect the caller to voicemail or to another team member. Read More »
More Must Reads
