Many people like the open source VoIP software Asterisk, but it’s tricky to set up, even for tech-savvy folks. Aretta has developed a hosted version of Asterisk called NetPBX PRO, which offers a friendly setup and has a full range of sophisticated features. Read More »
Collaboration
The developers call Ringio a “new approach for call collaboration.” When a call comes in, users are presented with a real-time popup showing data about the caller, so that one can decide to take the call, redirect the caller to voicemail or to another team member. Read More »
A few days ago, Aliza provided some excellent planning advice on how to pick a company phone system. I’ve written in the past about three options for incoming service: Google Voice (which now lets you use some of its features with your … Read More »
With all of the fancy technologies we use today, it’s easy for web workers to overlook the importance of the telephone. I communicate with my two colleagues at our home offices by email and IM, and through our project management system, but we still spend … Read More »
