Collaboration — Collaboration | GigaOM

Collaboration

New communication tools have been credited with helping spur uprisings against some of the world’s nastiest regimes. In a very scaled-down way, is the ease of connecting also bad news for office autocrats? A SXSW panel delved into the question. Read More »

Harvard Business Review’s Tammy Erickson ponders a puzzling question for forward-thinking businesses – while most workers have trouble turning off the likes of Facebook in their personal lives, getting the same folks on board with enterprise social is a challenge. Why is that? Read More »

 
 

A new report on social networking traffic patterns in organizations across the globe reveals that while use of social networks at work is way up, it still accounts for only a miniscule percentage of bandwidth. Threats to data security may be the bigger issue. Read More »

As work media — social media tools designed to get work done — become more ubiquitous, futurist Stowe Boyd sees an even greater need for well-defined standards that would help companies transport their data out of the current silos. Read More »

What would work be like if our colleagues just knew what we were working on? Peers could better coordinate, and managers could more easily allocate resources. DoubleDutch HYVE takes us one step closer, automatically letting colleagues know what we’re doing, for whom, and where. Read More »

The key to remaining productive is to not let the many distractions in your work day sidetrack you from your primary job. Here are a few tips for taking charge of your day and kicking a few of the most common distractions to the curb. Read More »

If you’re struggling to keep up with a noisy Twitter stream, you should check out Twimbow. It’s a free online Twitter client, now out of private beta, that can help to keep your stream organized by color-coding and filtering tweets. Read More »

Like it or not, these days, if you’re in public, you’d better be comfortable with anything you do being captured and possibly even posted online. I thought I’d provide some tips from the PR industry to help you feel better prepared for those impromptu publicity events. Read More »

In the desire to be perceived as thought leaders, many businesses are focusing on a curatorial approach to their social media presences. But if you work in a creative team, an approach to social media that leverages your creativity can deliver benefits far beyond brand-customer engagement. Read More »

Clearvale is a cloud-based, Software-as-a-Service, enterprise solution for Social Customer Relationship Management (Social CRM) that includes interconnected internal and external social networks, which allow customers and employees to collaborate and communicate directly, for customer support, idea management, and other customer engagement needs. Read More »

SocialBase “is a team collaboration, tools integration and task management system [for] your social media workflow” from oneforty, the company that started as a Twitter app store in 2009 and expanded into a buyer’s guide to social media consultants and software earlier this year. Read More »

Technology is rapidly changing and is quickly becoming a more social and integrated part of our lives. With ever-evolving devices, social networks, and online video capabilities, we’re increasingly moving toward an “always on” existence, which has implications for our privacy and our professional lives. Read More »

More Must Reads

The IPO of LinkedIn is probably the most significant web stock issue since Google, so I wanted to take a moment to reflect on LinkedIn’s impact on the world of work. LinkedIn’s “digital resume” has become an important tool for connecting job seekers and employers Read More »

Keeping up with Twitter, Facebook and all the posts and comments written about your company can be overwhelming. Postling is a centralized dashboard for organizing, managing and tracking all your social media efforts, so that you can engage with your entire online community from one location. Read More »

Social media needn’t be an end in itself. It’s one thing to “engage” and “lead thinking”in your social network. But social media really starts having a direct benefit when you can tap into the information it’s providing you and feed it back into your team. Read More »

The inclination in many organizations is to put social media monitoring into marketing or public relations. But is that the right move? I recently spoke with Ross Daniels, Director of Marketing for Cisco, about the challenges of deploying social media monitoring tools inside a larger enterprise. Read More »

In the race for greater productivity, team leaders eagerly latch onto the latest tool or productivity philosophy. It’s only natural: we’re keen to try new ways of getting things done. But in doing so, have we inadvertently become slaves to the machine? Read More »

There are many good reasons to bring on additional resources to help you manage your social media presence and outreach. Let’s take a look at some of the times when outsourcing your social media efforts makes sense, starting with the most dire — and undesirable — … Read More »

Who should handle your company’s social media accounts? Should the job be assigned to a single person, or spread among a number of individuals? Both the centralized and decentralized approaches have their pros and cons — and a place in an evolving social media strategy. Read More »

As the social media industry matures and best practices continue to refine, I’m struck by how too many people tend to get caught up in the numbers — or at least the wrong numbers — and let those numbers dictate how and when they use social … Read More »

Flavors.me and About.me are both platforms for creating “personal splash pages.” I decided to compare the two services, in order to see how splash pages can be used as online business cards, and whether they might be useful for web workers. Read More »

Have you been feeling like a Grinch about social media? It’s everywhere, shining its “happy, cheery” hype wherever you look; I know it’s taken over my life more than it probably should. Here are some simple tips for dealing with social media in the coming year: Read More »

Just the other day, someone told me that they are afraid of social media; they have no Twitter, Facebook or LinkedIn account. I’ve compiled this list of eight reasons why you shouldn’t fear social media for anyone who is still apprehensive about using these tools. Read More »

In 2008, Beth Kanter blogged about how much time it should take to implement social media. She created a diagram to illustrate the main social media activities and the hours per week it takes to implement them. I’ve created my own up-to-date version of the figure. Read More »

The EU is currently proposing laws that would require web site and service owners to delete individuals’ personal information from their records. The new laws aim to uphold a person’s “right to be forgotten.” How do you feel about your right to be forgotten? Read More »

How can you find people that share your passion and vision for the company without breaking the bank? Thankfully, there are numerous online networks and tools that can help you find the ideal candidate without spending a fortune on recruitment agencies: Read More »

I’m probably more comfortable sharing my work with other people; I also tend to share information about other parts of my life online. Occasionally, I like to step back and think about how much is too much when it comes to sharing details about my life. Read More »

I recently received an email advertising a webinar from HubSpot, an inbound marketing company. The subject line was provocative enough to get me to open it, and it got me thinking about all the hype we’ve seen over social media. Where is this thing going? Read More »

The posts on an organization’s social media accounts reflect on it in a very public way. People’s impressions of the company can be positive or negative depending on whether the people posting to those accounts represent the company in a professional and consistent manner. Read More »

Bringing a stagnant social media channel back from the dead requires more than just posting to it again and hoping your connections didn’t notice your absence. Each channel will require different resuscitation techniques. Here are some steps to take to breathe some life back into them. Read More »

We’ve all been there before: One of the social networks we use regularly suddenly changes its features, and we’re left scrambling to figure out the impact of those changes. Remember when Facebook narrowed the custom tabs within Pages, requiring major overhauls? Read More »

This week is Social Media Week, which is a great opportunity to put the emphasis on the “social” aspect of social media and boost your productivity at the same time. Isn’t social media inherently unproductive, though? After all, studies suggest that it wastes money. Read More »

Don’t trust anyone who says they’ll reveal the “secrets of social media.” There are no secrets of social media. As someone who has seen the bubble of the early web and new media business burst, I’m feeling a sense of deja vu. Read More »

Even those of us who use Facebook for business are hard-pressed to keep up. In the last few weeks, I’ve learned more about Facebook through trial and error (and my Twitterstream) than I ever have from Facebook’s communications. Here are a few things I’ve learned: Read More »

For those of us who use Twitter tags purely for adding a layer of sarcastic commentary to our tweets, the idea of using tags properly — to categorize tweets and make them easier for others to find — may seem a little humdrum. Read More »

Because social media cannot be “controlled,” the thought of putting marketing messages out into the social web strikes fear in the hearts of many. Without control, how do you avert or manage a crisis that bubbles over and could explode on Twitter, Facebook and the like? Read More »

We’re all being inundated with information; tools that help us filter that mass of data can be useful — those that filter well can become indispensable. Workstreamer is a “social CRM” tool that can help you to monitor your customers, prospects, vendors and your own company. Read More »

In last week’s installment of “Rethinking the Value of Social Media,” I discussed how social media marketing is not a pure numbers game. In this post, I’d like to talk more specifically about re-framing the way we think about the measurement of social media efforts. Read More »

As more people adopt social media tools for communications, there is bound to be some chaos as everyone clamors to the microphone. With that chaos comes annoyances: abrasive, aggressive, off-target, inappropriate actions or interactions that really grate on your nerves. What can you do about them? Read More »

Last week, I gave some tips for managing information overload, primarily with a focus on dealing with email overload. I wanted to follow up this week with a few more suggestions for dealing with the information overload that results from participation in social media. Read More »

Is social media pure chaos to you? Do you feel stressed out just thinking about engaging in social media channels almost as much — or more than — actually doing it? How can you better understand and utilize social media-powered communications tools and tactics? Read More »

Bringing in a new agency can be fraught with pitfalls, but the most common seems to be the creation of “silos.” Your other agencies can cut out the new guys from key conversations so your social media marketing team can’t properly integrate their work. Read More »

I own every major Twitter client for the iPhone, and many for the iPad. Some were free, but most were bought and paid for. They each have their merits and I’ve used them all variously at one time or another, though some more than others. But … Read More »

The way people talk, we’d be forgiven for thinking that social networking is one big popularity contest. Get as many contacts as possible, regardless of whether we’ve ever met, or heard of them before. Is that really the point of social networking? Read More »

Working from home has many advantages. I have an office with a door and a window, a fully stocked kitchen with all of my favorite foods and a much shorter commute involving a few stairs and no traffic. However, I don’t have co-workers hanging around where … Read More »

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