Clearvale is a cloud-based, Software-as-a-Service, enterprise solution for Social Customer Relationship Management (Social CRM) that includes interconnected internal and external social networks, which allow customers and employees to collaborate and communicate directly, for customer support, idea management, and other customer engagement needs. Read More »
Collaboration
Finding it hard to keep up with contacts spread across email, Facebook, Twitter and LinkedIn? Connected is a new service that connects to your various online accounts and consolidates your contacts into into a constantly updated online address book, with a single, easy-to-navigate interface. Read More »
Yesterday, Om reported that Etacts is to be shut down. While that’s bad news for users of the social CRM service, fortunately there are plenty of alternatives available. Here is a selection of the more useful social CRM tools that have been reviewed on WWD: Read More »
One of the more exciting services I’ve had the chance to use over the past year is Gist, a personal relationship manager / news aggregator. In my review from last October,… Read More »
