When running a business, it can sometimes be hard to draw the line between being of service and being taken advantage of by customers, clients and other professionals. Here are a few ways to reinforce that line. Read More »
Collaboration
Recently I’ve been surprised by how hard it is to find anything that I would call remarkable. Everything seems to be declining in quality, and a lot of people seem to be indifferent when it comes to the quality they bring to their work. Read More »
OK, so it’s over one month later, and I finally got a car. I’m actually pleasantly surprised by my final day of car shopping. The first go-round was quite frustrating and ended with me giving up, but I’m happy to report these latest lessons… Read More »
This week has been a bit of a challenge. I’ve been haggling with car dealerships over purchasing a new car. I’m sure I don’t need to explain how frustrating that process has been, but I will say that I’m surprised at the customer service lessons I’m… Read More »
In professional services, you are only ever as good as your last engagement. Which is to say, if you have no one to vouch for the quality of your work, then you’ll probably have a hard time finding more. Traditionally, the best way to sell to future… Read More »
