It won’t be possible for me to disconnect entirely; I’ll need to be on call, and to have access to my work. But I want to carry as little as possible, and make the transition from the office to the train as painless as I can. Read More »
Collaboration
The remote access tools provider RDM+ is having a sale, with its iPhone/iPod touch app available for $1.99. This is a significant reduction from the normal $20 price, for a tool that lets you control remote computers from your mobile device. Read More »
I like dashboards. There is something attractive about a logical and configurable display of information, be it an overview of a project or a listing of computers, that makes me feel like I am in control of the information being presented. So I was impressed when… Read More »
In a recent post, Meryl discussed careers in remote tech support and customer service. In my business, providing remote support is a very important part of my service offering. I’ve spent a lot of time… Read More »
While many web workers use (and love) Macs, most of the rest of the world still uses Windows PCs. So what do you do if you need to connect to, or control, a client’s Windows machine? Microsoft offers its free Remote Desktop Connection Client, but… Read More »
Everyone has their favorite tricks to keep focused while working at the computer. Mine can be summarized as “out of sight, out of mind…but easily accessible.” The Spaces function is one of the nicer features that I discovered in OS X when I started using… Read More »
In the current economic climate, many web workers are trying to increase revenues by expanding their service offerings. One popular way of doing that is to offer remote desktop technical support. There are many tools and services available that can get you connected remotely with users… Read More »
