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	<title>GigaOM &#187; Collaboration</title>
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		<title>GigaOM &#187; Collaboration</title>
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		<title>Coworking Stories: Massimo Carraro</title>
		<link>http://gigaom.com/collaboration/coworking-stories-massimo-carraro/</link>
		<comments>http://gigaom.com/collaboration/coworking-stories-massimo-carraro/#comments</comments>
		<pubDate>Thu, 11 Jun 2009 20:00:37 +0000</pubDate>
		<dc:creator>Imran Ali</dc:creator>
				<category><![CDATA[CNN Startups]]></category>
		<category><![CDATA[NYT Startups]]></category>
		<category><![CDATA[SYN Feature Enterprise]]></category>
		<category><![CDATA[Workplace Trends]]></category>
		<category><![CDATA[Coworking]]></category>
		<category><![CDATA[Italy]]></category>

		<guid isPermaLink="false">http://webworkerdaily.com/?p=13508</guid>
		<description><![CDATA[Though the demise of Portland, Ore.&#8217;s Cubespace coworking community represents a sad development in the nascent history of coworking, the region&#8217;s vibrant Silicon Forest will give rise to other coworking options in due course. In the meantime, there are ongoing successes elsewhere, notably in Italy, with [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=13508&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img  style="border:0 none;margin:5px;" title="massimocarraro" src="http://webworkerdaily.files.wordpress.com/2009/05/massimocarraro.jpg?w=220&h=165" alt="massimocarraro" width="220" height="165" class=" alignleft" /></p>
<p>Though the <a href="http://gigaom.com/collaboration/cubespace-to-close/">demise of Portland, Ore.&#8217;s Cubespace</a> coworking community represents a sad development in the nascent history of coworking, the region&#8217;s vibrant <a href="http://en.wikipedia.org/wiki/Silicon_Forest">Silicon Forest</a> will give rise to other coworking options in due course.</p>
<p>In the meantime, there are ongoing successes elsewhere, notably in Italy, with Rome, Milan and Genoa playing host to no less than eight coworking communities.</p>
<p>Last week, I got the chance to speak with Massimo Carraro, one of the leading Italian evangelists for coworking and a phenomenal source of experience and expertise in bootstrapping multiple coworking communities.<span id="more-13508"></span></p>
<p><strong>Imran: Massimo, please introduce yourself to our readers and your role in developing coworking spaces in Italy.</strong></p>
<p>Massimo: I&#8217;m a copywriter and run my own <a href="http://www.monkeybusinessmilano.it">communications agency</a> in Milano, Italy. I first became involved in coworking a year ago, when my partner and I decided to share part of our office space. That&#8217;s how it all began, with a blog called <a href="http://coworkingmilano.com/">Coworking Milano</a> and some word-of-mouth marketing.</p>
<p><img  style="border:0 none;margin:5px;" src="http://coworking.files.wordpress.com/2009/04/dcover.png?w=162&amp;h=378&h=216" alt="" width="162" height="216" class=" alignleft" />We soon started getting requests from other space owners, who asked us, &#8220;How can it be done, this coworking thing?&#8221;  We realized that there was a lot of interest in the coworking issue, particularly from the media. (We enjoyed a full-page article in national newspaper <a href="http://www.repubblica.it/">La Repubblica</a> a few weeks after opening.)</p>
<p>About a year later, we launched<a href="http://coworkingproject.com/2009/06/09/what-is-coworking-project-by-cowo/"> Coworking Project by Cowo®</a>, a &#8221;coworking starting kit&#8221; and network for anyone interested in sharing their own space. It&#8217;s a low-cost proposal, aimed at network-building rather than profit: affiliation costs just €100 ($140) for the first year.  We have kept things very simple, addressing our proposal to people who own a small office, putting them in a position to gain moderate revenues from renting out a desk or two, while trying at the same time to convey a notion of community. By doing so, we believe we give a service to nomadic workers, helping to make Italy a coworking-friendly country. Our network is growing very rapidly.</p>
<p><strong>Imran: What do you think have been the driving forces for the adoption of coworking in Italy?</strong></p>
<p>Massimo: Loosely defined, &#8220;coworking&#8221; is already an Italian habit. Many people have told me, &#8220;Yeah, I&#8217;ve done that with my brother, to help him with his startup.&#8221; Besides this, I firmly believe that sharing a workspace with a collaborative attitude is simply an excellent idea, and Italians are catching on.</p>
<p><strong>Imran: What’s the general breakdown of residents in your space &#8212; permanent residents, drop-ins, part timers?</strong></p>
<p>Massimo: Most of the people coworking with us are permanent residents, with some part-timers. We also have occasional drop-ins from out of town, but not very often.</p>
<p><strong>Imran: What kind of work are they involved in? Do you see much collaboration between residents?</strong></p>
<p>Massimo: We were expecting mostly developers, but in the end we see there are many different professional profiles involved in coworking. Currently,we host an engineer who owns a boat design company,  an audio producer, a freelance journalist and a PR professional. Previously, we&#8217;ve hosted developers, TV writers and consultants. As far as collaboration between coworkers go, I haven&#8217;t seen many joint projects starting up, but residents do exchange views and opinions. I&#8217;ve often provided a marketing perspective on our coworkers&#8217; activities.</p>
<p><strong>Imran: What have been the greatest challenges and surprises in bootstrapping and operating Italian coworking communities?</strong></p>
<p><img  style="border:0 none;margin:5px;" src="http://coworking.files.wordpress.com/2009/04/coverboypicc.png?w=179&amp;h=378&h=215" alt="" width="179" height="215" class=" alignleft" />Massimo: Our greatest surprise has been the excellent response through word of mouth marketing alone, followed by incredible media exposure.</p>
<p>Our greatest challenge &#8212; yet to be achieved &#8212; is to involve institutional partners such as city administrations, or tech companies, to give our project a stronger, long-term vision, like the <a href="http://gigaom.com/collaboration/cisco-and-amsterdam-launch-smart-work-center/">Amsterdam Smart Work Center</a>.</p>
<p>It&#8217;s very clear that coworking may operate in society as a sustainable catalyst of new entrepreneurial talents, both in terms of costs and flexibility. My view is that there many advantages for a wide range of people &#8212; students, startups, young entrepreneurs, freelancers &#8212; in having an active and prosperous set of coworking spaces; indeed, it should be a public concern to provide coworking. We have tried to involve Telecom Italia, Cisco and Italian mayors in our future plans, with varying degrees of success.</p>
<p>If done properly, coworking can be almost costless, in the sense that it can be activated in existing spaces, something that should be very appealing in a troubled economy. Also, the enormous potential of having a network of qualified places when traveling for work can&#8217;t be underestimated.</p>
<p>Another challenge is that it&#8217;s impossible to avoid thinking of sustainable profits. Though we&#8217;re not profit-seeking for its own sake, with the rate at which we&#8217;re adding spaces  &#8212; almost one per week &#8212; I foresee a time when managing this will be a full-time role.</p>
<p>To raise revenue, we&#8217;re focusing on selling web services to coworking spaces and taking a percentage on transactions at affiliated spaces. We&#8217;re also considering how nomadic workers and travel services might yield some revenues.</p>
<p><strong>Imran: What are the key pieces of advice you’d give to people thinking about coworking and those thinking about establishing a coworking space?</strong></p>
<p>Massimo: To coworkers: Share your experience, don&#8217;t just sit there doing your thing. Coworking is about people, so take advantage of it.</p>
<p>To space owners: Try to share, not just rent a desk. The coworking option for a small business is an interesting one because it breaks the solitude of both coworkers and space owners, so it&#8217;s a creative solution. Don&#8217;t just think about the money, try to keep a balance between revenue and personal reward, in terms of human exchange.</p>
<p><em>Do post your thoughts and reactions to Massimo&#8217;s observations in the comments below.</em></p>
<p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=collaboration&utm_medium=editorial&utm_campaign=auto3&utm_term=13508+coworking-stories-massimo-carraro&utm_content=bmedia">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2011/03/why-ipad-2-will-lead-consumers-into-the-post-pc-era/?utm_source=collaboration&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=collaboration&utm_medium=editorial&utm_campaign=auto3&utm_term=13508+coworking-stories-massimo-carraro&utm_content=bmedia">Why iPad 2 Will Lead Consumers Into the Post-PC&nbsp;Era</a></li><li><a href="http://pro.gigaom.com/2011/03/the-near-term-evolution-of-social-commerce/?utm_source=collaboration&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=collaboration&utm_medium=editorial&utm_campaign=auto3&utm_term=13508+coworking-stories-massimo-carraro&utm_content=bmedia">The Near-Term Evolution of Social&nbsp;Commerce</a></li><li><a href="http://pro.gigaom.com/2011/02/content-farms-the-players-the-benefits-the-risks/?utm_source=collaboration&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=collaboration&utm_medium=editorial&utm_campaign=auto3&utm_term=13508+coworking-stories-massimo-carraro&utm_content=bmedia">Content Farms: The Players, The Benefits, The&nbsp;Risks</a></li></ul><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=13508&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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