From the DoubleDutch :

Leveraging the disruptive, geosocial capabilities of the smartphone, we hacked together a mobile productivity app that allowed our team to “check-in” to work objects such as customers, projects, and products with a tap of the phone. The result? Radical transparency from the CEO to the intern, eye-opening productivity analytics, and a dramatic fall in the use of company email….

Goals

1. Develop communication and collaboration tools to match our work
2. Develop holistic performance measures
3. Retool management for an open world
4. Create a democracy of transparent information

DoubleDutch built on entrepreneur Jyri Engestrom‘s observation that it’s a fallacy “to think that social networks are just made up of people. They’re not; social networks consist of people who are connected by a shared object.” In this case the shared objects are things like projects, customers and places. By letting people know what you are working on and tapping through the project, customer and place objects, you create a signal that can stand on its own, or be taken in context with broader analytics. Coburn noted that you can roll the data up to team and company views — but that it also works as a personal check. He says, “I want to know where I’m spending my time. Gives me a heads up if I’m spending too much time [on the wrong projects.]”

The behavioral change of checking-in regarding tasks is made easier by the commonality of the behavior in personal social media. That said, it’s still a task added to the day’s work. Coburn says HYVE works to motivate the effort through gamification and the ability to  “compete in a gentle way.”

In the middle of my interview with Lawrence, I received a call from my colleague, Al. He and I were collaborating on a teaching engagement that afternoon, but given how I feel about email, I hadn’t done an email “check-in” just to tell him I was ready to go. However, Al is conscientious and so was checking-in with me. I could see the value of HYVE as Al’s number flashed on my phone. With a HYVE mentality I would have checked-in from home, announcing my review of the class slide deck before getting on my call with Lawrence.  Al would have seen that check-in and known I hadn’t forgotten our engagement. Instead, he called, I texted during the call, I later listened to his voice mail, and then called him back as I hadn’t gotten a reply to the text. All extra work that a simple “tapping, not typing” check-in could have avoided.

Certainly the technology alone wouldn’t have reduced our extra effort, but if we apply the check-in gesture to work the way some people check-in at bars, all that workflow knowledge would already be in the stream. I don’t doubt that in great implementations, where human, technical, and organizational practices are adjusted with the addition of HYVE, that email is reduced by over 30% as it was in DoubleDutch’s internal test.

HYVE integrates with Salesforce Chatter and they are considering Yammer and Jive integration. HYVE Public launched for the iPhone on September 9, 2011.

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From The Go Game App’s site: “The Go Game App is a location-based game that’s part scavenger hunt, part mobile party and full-on fun. We’ve run over 5,000 street-level games since 2002 and now we’re bringing the party to the iPhone.”

Successful team building isn’t the result of just any game. We know from management research that the best team building helps the team members learn who knows what, who needs what information, and how to coordinate their efforts as a result of that knowledge. The closer the activity is to the team’s task, the better it is at building valuable team capabilities. Given the control you have with The Go Game App, you can create a game that supports your team building in an sensible, and fun, way.

For the intern example: Getting them out on the streets will let them learn who has the best background on the streets of San Francisco (valuable for location scouting). Learning to coordinate on the various missions helps with virtual work skills. Competition across teams can be a motivator.

Cities covered by The Go Game App:

• Chicago (Magnificent Mile and Millennium Park)
• NYC (West Village and Times Square)
• LA (Santa Monica and Hollywood)
• SF (Embarcadero, Fisherman’s Wharf, Mission and North Beach)
• San Jose (Downtown)
• Boston (Quincy Market area)
• DC (Chinatown)
• Denver (LoDo)
• Orlando (Lake Eola)
• Seattle (Pike Place)
• Atlanta (Midtown)
• Orlando (International Drive)
• Portland (Pearl District)
• Austin TX (6th Street)

This is an interesting example of the gamification of work. Give it a go and tell us how your teams did!

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Image by sxc.hu user muresan113

“Excuse me, I have to run to the bank to make a deposit.” How many times have you had to interrupt your day to make sure that checks get into your account quickly?

My company accepts credit cards, but many of our customers still prefer to pay by check — which, until now, has meant having to trek to the bank, or make a deposit by mail and waiting a couple of days for it to be processed.

Now, however, my credit union here in Seattle is offering remote deposit capture, meaning I can deposit checks by scanning them and transmitting the images through the credit union’s web site, using the My Deposit service from Ensenta. No special software is required, although a Windows app is available; the web site offers instructions on the image format needed for deposits.

Checks deposited this way show up in my online account ledger almost immediately, although funds can be held under the institution’s standard “funds availability” rules. I have not run into any fees for this service — after all, we’re doing part of what financial institutions need to do under “Check 21,” which mandates the use of electronic checks.

Remote deposit capture, under such names as My Deposit, eDeposit, and Online Deposit, seems to be widely available among credit unions and smaller banks. USAA, which caters to service members and their families, also offers a similar service under the name Deposit@Home. Some institutions are even offering iPhone apps that allow you to use the iPhone’s camera to capture check images.

Check with your credit union or bank, and ask them if they offer remote deposit services. Or search for a credit union location near you.

Do you deposit checks electronically?

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Major blog platforms WordPress, TypePad and Tumblr now have very capable iPhone applications, enabling bloggers to publish on the go, with many of the same features they enjoy when publishing from a desktop browser (Disclaimer: Automattic, maker of WordPress, is backed by True Ventures, a venture capital firm that is an investor in the parent company of this blog, Giga Omni Media. Om Malik, founder of Giga Omni Media, is also a venture partner at True). These applications are handy for everything from publishing a posting with a photo and pithy observation to correcting a comment or editing a page.

All of these applications are a free download from the iTunes App Store.

TypePad for iPhone. SixApart’s TypePad platform has long been a leader in mobile blogging almost since the inception of the hosted service. From TypePad for iPhone, you have the following options: “Create a Post,” “Take a Photo,” and “Add a Photo.” The application’s control panel lets you specify TypePad account information, New Post defaults, and even your Twitter login. Including a photo in a blog post is as simple as choosing “Take a Photo,” shooting the photo, and then creating a post and publishing it. Having the “Take a Photo” option available at the top level of the interface makes posting a photo to your TypePad blog simple and easy. The application has a clean user interface.

WordPress for iPhone 2. The recently released (and much-improved over the previous version) WordPress for iPhone 2 enables you to access comments, posts and pages on any WordPress blogs hosted on WordPress.com or on your own hosting domain. Some notable features in this release include a New Comments interface; passwords storage on the keychain; automatic saving and restoration of posts if the network connection is lost during publishing (especially useful for AT&T customers!); and persistence (when you load the app it automatically opens the last post you were working on). Adding a picture to a blog post is as easy as easy as tapping Photos when you are composing a new post and adding a photo from the library or taking a photo with the camera. WordPress for iPhone 2 is a clean and very usable application.

Tumblr. The microblogging service Tumblr is also available via an iPhone app. With the Tumblr iPhone app, you can post text, photo, quote, link, chat, or audio content Tumblr. The audio feature enables you to record audio and send it directly to your tumblelog. I rank myself as a light Tumblr user, but find this application to be very consistent with the web interface, which I find to be one of the application’s positives.

Do you publish blog posts using your iPhone? Share your experience below.

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Playing with applications on an Android phone got me thinking about how I use applications on my iPhone. I’m always interested in seeing what applications my friends are using on their phones, so I thought people might be interested in reading about the iPhone applications that I use.

PDXBus and iBART: While I work mostly in an office in my house, I do have the occasional meeting or event to attend, and I enjoy taking public transportation instead of driving because it gives me a chance to catch up on email, Twitter or RSS feeds. I mostly use the PDXBus application to pick my route based on when the next bus will arrive, but when I’m in San Francisco, I use iBART to find times and fares for getting around the city.

TripIt: When I’m traveling, I keep track of all of my travel details using the TripIt application. If you travel and haven’t used TripIt, you should give it a try. You forward all of your email confirmations from hotels, airlines, car rental companies, etc. to TripIt, and it puts everything in a nicely formatted itinerary that you can share with other people. The iPhone application lets me quickly and easily review the details of my trip.

Evernote: I take notes from meetings or events or just jot down ideas on my computer, but I hate it when I can’t access them while I’m on the go. A few months ago, I started using Evernote to take notes because I like having my notes automatically synchronized between my laptop and my phone. When I jot down a few ideas on my phone, they appear in Evernote when I get back to my MacBook, and if I need to access my notes, I can read any of my notes from my phone.

Tweetie and TweetDeck: Although TweetDeck is my primary Twitter application on my computer, I mostly use Tweetie on my iPhone. Tweetie is fast and it does a pretty good job of handling multiple accounts and searches in addition to all of the basic Twitter functionality that you would expect in a Twitter application. However, I do occasionally switch over to the TweetDeck iPhone app when I want access to the groups that I’ve defined in TweetDeck. The main limitation in TweetDeck for the iPhone is that it’s a little unstable and not as fast as Tweetie.

Motion-X GPS and DailyBurn: We’ve written quite a few posts here talking about the importance of fitness for web workers who sometimes spend too much time sitting and not enough time moving. I use Motion-X GPS to track my outdoor running and hiking with times, distance, altitude and maps of where I went. I also use DailyBurn as the one place where I keep track of all of my workouts: outdoor running, walking, cardio machines at the gym, weightlifting, etc. Let’s face it, I just like to keep track of stuff. It helps me stay motivated when I can review my progress over time.

Just for fun: I also have quite a few apps that I use just for fun that don’t really impact my work productivity.

• Yelp to find nearby restaurants and Forkfly see if they have any deals available.
• Games and Sudoku for when I need a little diversion.
• Shazam to find the name of some random song playing.
• Facebook to see if my sister has posted any new pictures.
• Rimshot for when you need an annoying sound effect.

These are just a few of my favorite applications out of the many that I have installed on my phone.

What are your favorite smart phone apps?

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MiniBooks comes with the following features:

• Clients: Search for clients and contact them with the iPhone’s phone and email applications.
• Invoices: Create, edit, search, view and email invoices from within the app. You can also view the status of the invoice and record payments.
• Timers: Start and stop timers that can track multiple activities on one screen. Active timers will keep running even if you close MiniBooks.
• Estimates: Create, edit and email estimates that you can turn into invoices.

If you don’t already have a FreshBooks account, you’ll need to sign up for one before downloading MiniBooks. MiniBooks can’t synchronize taxes or give staff members access to FreshBooks, due to limitations on the FreshBooks backend. The free MiniBooks Lite version limits you to three clients, while the full version retails for $14.99.

Do you use a billing app on your phone? What do you use?

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As a big fan of iPhone apps and a reviewer of applications of all kinds, I’m constantly trying to come up with a “big idea” that will be a runaway App Store sensation — and bring in some passive revenue on the side — and so have been pondering the question “What does it take to make an iPhone app?”

To answer this, I interviewed Jeremiah Dunham, a programmer at Design-PT, Inc., an Anchorage-based technology solutions company, which recently came out with the latest version of its iPhone app Here Say. The premise of Here Say is that you can be in a location, take notes digitally through the Here Say app and post them. These notes can be viewed by others who are close by. Your notes could be a quick restaurant review, a mention of road conditions, a particularly scenic view, whatever you’d like to remember next time you are in an area or that you’d like to share with anyone else using the same application when they pass through the same area.

The early impetus for creating Here Say came from the way Design-PT’s principal, Orion Matthews, carried a notepad around everywhere taking notes about anything and everything. In speaking with Dunham, the idea for a digital version of this analog location-based note-taking seemed like the start of a promising application.

Version Evolution

Like any software product, Here Say has gone through several iterations so far. v1.0 users had the basic ability to post geo-coded notes; browse notes posted nearby up to 500 miles away (there is a slider where you can adjust your perimeter); and choose private or public posting. v2.0 added the ability to post photos; comment on other people’s posts; view everything posted in the world; see a compass heading, and the ability to report abuse. Dunham also moved the “My Notes/All Notes” filter from the settings page to a button on the main view.

As with any development process, feedback from users can initiate changes although the developer stands firm that Here Say will never become another community building app. With v2.0.1, the radius of nearby notes was increased to 2,500 miles away; the ability to ban abusive users was added; and due to user feedback, Dunham moved the My Notes/All Notes filter back to the settings page — the button on the main view caused too much confusion.

iPhone App Development Challenges

Dunham says learning Objective-C and the Cocoa framework was challenging, since he had never developed a Mac or iPhone application before.

“The example apps are great, and Apple’s documentation is very good, but there were a few subtle aspects of developing Here Say that could only be discovered empirically,” Dunham explains. “One good example of this is the trade-off between speed and accuracy when accessing the GPS in the iPhone.”

In order to provide the maximum accuracy with acceptable speed for Here Say, Dunham had to come up with an algorithm that allows the user to see something relevant quickly, but then refine what they are seeing as more accurate GPS coordinates came in.

The limited resources of the iPhone were also tricky. “As developers, we always try to write applications that perform well, but the iPhone raises the performance requirement pretty substantially. When compared to a standard laptop or desktop machine, it has a limited amount of computing resources on it and the usage pattern is totally different,” says Dunham, adding, “Apple’s philosophy on this is that you maximize the usage of the iPhone’s limited resources and hence the user experience by only allowing one app to run at a time. That is a blessing and a curse to developers. It’s a blessing because you don’t have to worry about another app hogging all of the resources behind the scenes, ruining the user experience. It’s a curse because you have to do a lot of caching and other performance optimization tricks, since you have the user starting and stopping your app all the time.”

Business Reasons Behind Developing iPhone Apps

There were a couple of reasons for Design-PT to develop an iPhone app.

• To get experience with iPhone app development. Says Dunham, “I believe that mobile application development will continue to be a growth area for many years to come and the demand for skilled mobile application developers will increase substantially. As someone who writes applications for a living, getting this experience is an exercise in survival as much as it is fun or cool. I experimented with developing for Windows Mobile and BlackBerry, but the iPhone is miles ahead of those platforms, so that’s why I got serious about writing an iPhone app as opposed to something else.”
• Business diversification. Dunham says that as an IT services firm, all of the company’s revenue comes from contracting,
  consulting and IT support services. “It’s only natural that we would want to use the software development capability that we already have to create a product that offers a revenue stream that is entirely uncorrelated from our other lines of business.”

Reaching “Critical Mass”

Some reviews of Here Say note that the user base for the app is still small and to work well, there needs to be a higher adoption rate. However, according to Dunham, it really depends on how and why you are using Here Say. The most common use for the app today is informal polls and discussions, like a traditional web forum or message board. The current user base — a few hundred users per day — seems to be using Here Say effectively in this manner.

In terms of the application’s potential for news and reviews, Here Say could achieve a critical mass in individual markets — cities or regions — with only a few hundred or a thousand users in that market. Dunham says the ultimate goal is to create a global community so that you could pick up Here Say and get the buzz on every major city or landmark in the world. “That would require maybe a thousand users in every major city or region — probably a few million users in total.”

The Pay Off

Because Here Say is free, I asked Dunham where he sees revenues coming in. Dunham speaks of an “augmented reality” with the possibility of leasing every acre of land in the world as an advertising space.

“Let’s say that you wanted to advertise to people in Times Square. That would probably be prohibitively expensive in the physical world,” says Dunham. “In the augmented world of Here Say, anyone who wants to lease that space can put their message at the top of the app. This is, of course, predicated on the idea that the app is getting a lot of eyeballs in Times Square and that advertisers really want location-based advertising. The critical mass for this is, like most things for Here Say, location specific. A bunch of users in a small area would make that area valuable to advertisers.”

Besides dollars, Here Say has helped to establish the firm as a player in the mobile application space in Alaska. The company has also received inquiries from existing and potential clients because of it, and gained PR opportunities related to the app.

“It has also been a great morale booster for our organization,” Dunham admits. “Most people in our office have iPhones. and there was a lot of excitement about the fact that we were going put our own stamp on it. This was one small way for us to reassert our focus on innovation.”

Have you developed an iPhone app? What has it done for you and your company?

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One option is MindJet for iPhone, a very easy-to-use mind mapping app. It also works with the iPod touch and is available for download from the iTunes Store for $7.99.

I downloaded this app because I was looking for ways to capture ideas on my new iPhone 3GS, and I regularly use MindJet MindManager on the Mac and Windows PC to generate ideas and other brainstorming activities (see Imran’s review of the desktop app). My big requirement for on-the-go mind mapping was that I didn’t want to have lug along a legal pad, or even a Moleskine notebook, so MindJet for iPhone seemed like a good choice.

Inside MindJet for iPhone

Let’s take a look at its more notable features:

Performance. Developing a mind map using MindJet for iPhone means you can enjoy the nimbleness of the iPhone/iPod touch user interface. Zooming in and out and scrolling around is a joy. While it took some time to get the hang of creating sub topics, it was easy once I got the hang of it.

Manage Topics. Perhaps the biggest strength of this application is how Mindjet adapts to the iPhone/iPod touch user interface for the creation of mind maps. While I am far from calling myself a mind map ninja, the app was easy to use because it stayed true to iPhone application standards.

Email Mind Maps. Perhaps it is just my personal experience, but my mind maps stay with me because they are part of my own composing process. However, if you are working on a project team where mind maps are a standard communications medium, you have the option of emailing mind maps you create with MindJet for iPhone to yourself or other team members.

Transfer Mind Maps back to your PC. While you have the option of using MindJet for iPhone as a standalone application, you can also transfer your mind maps back to your PC for further work. Choose Transfer and you have the option to use BonJour with Safari or Internet Explorer to transfer your mind maps back to your PC via Wi-Fi. The Transfer function presents you an IP address you can enter into your PC’s web browser where you can access and download the maps in either native .immap format or MindManager .xmmap format. You can also upload mind maps from your PC to the iPhone application via this interface. I was a little disappointed that there was no option to sync mind maps back to your PC via iTunes, but being able to save maps via Wi-Fi makes up for it somewhat.

You, Mind Maps and Your iPhone
If you are like me, your smartphone is a major conduit for your ideas, plans, and other random synaptic misfirings. MindJet for iPhone is an ideal application for this kind of a user because it is nimble, so you can be productive after a short learning curve.

Do you create mind maps while on the road? What tools do you use?

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The iPhone does have Spotlight search already built-in, but Spotlight has a limitation. It can only search what is stored on your phone. For an email account, this means that it can only search a couple hundred messages, not the account’s entire archives. And how often is the email you are searching for one of the most recent two hundred? In my case, the answer is rarely.

reMail works by connecting to your Gmail or other IMAP-enabled email account. It downloads the entire archives of the account onto your phone, making it searchable in the app. reMail suggests leaving your phone on a WiFi connection overnight to download mail the first time. I was impressed it recognized my Google Apps email address as a Gmail account and connected to it without a problem via the app’s Gmail protocol. In my experience, other applications can’t always do that (including Google’s own). reMail currently only supports usage with one email account.

Unlike Spotlight, which only searches headers and titles, an email’s entire content is searchable in reMail. The app also allows for more advanced searches than Spotlight does. For instance, exclusion searches are possible, as well as “OR” searches, and searches limited to terms in only an email’s header or body (header:term, for instance). Auto-complete suggestions are made as you type your search.

Once an email has been located, it can be replied to or forwarded using the app’s email client.

One aspect of reMail is its greatest asset and its greatest weakness at the same time. Because the app downloads the entire archives of an email account onto the iPhone for archiving, searches are faster than using similar tools such as Gmail’s search, especially if you don’t have a 3G connection. Searches can even be done offline, when roaming, or when on an airplane, to reference material.

But at the same time, large email archives take up storage room on an iPhone that the user may wish to devote to other things. My relatively small archive of 6800 messages took up 26.9MB. reMail says that as a rule of thumb to estimate it will use 5MB of storage for every 1000 emails, which is fairly in line with my usage.

Xobni includes advanced email search as part of a suite of features that integrates search of contacts, calendar items and tasks, and integration of social media profiles with contact listings. Could this be the future of reMail on the iPhone? I’d say that’s unlikely, given Spotlight and Apple’s history of rejecting apps that duplicate functionality it already provides.

reMail is a powerful search tool. If you need to frequently search your email archives for reference material and have the storage space to devote to it, reMail might be a time-saving tool for you. But if your archives are massive it may leave you pinched for space on your iPhone.

How often do you search your email archives? Is power search capability worth giving up iPhone storage space?

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I may not be able to make a phone call on my iPhone from 30,000 feet (yet), but I’ve still found that when I’m out of my office and have to fly, having an iPhone in my pocket is a powerful sanity-saving tool. Here are the apps that help keep my air travel running smoothly.

Plan.Pack.Go: Don’t Forget Your Toothbrush

Flying means packing. Even if you have a standard “kit” you travel with, it’s still easy in the rush to get out the door to forget your toothbrush, or charging cable. The list templates in this app let you create and save your standard list, edit it if needed for a specific trip, and then check off items as you pack them. Unlike many packing apps, this one includes list items for standard pre-travel tasks, like charging batteries. A sideways shake switches between your unpacked and packed list items, and the categories are well-organized. I’ve tried several packing apps, and this is by far the most slick in design. Designed by Tangent software, and available from the App Store for $1.99.

TSAwait: Don’t Get Caught In a Surprise Security Line

If you fly out of different airports frequently, it can be hard to know how much time you need to allow for security lines. This app puts the average security wait times 24/7 for U.S. airports at your fingertips. Updates are drawn from TSA databases regularly, and airports can be located by state/city search or by airport code. I’ve found it useful in planning airport arrivals, since lately it seems I never fly out of the same place twice. TSAWait is designed by Tactical Logic, and priced at 99 cents.

FAAwait: See Trouble Coming Before It Finds You

This handy little sister app of TSAwait lets you monitor weather and FAA delays in the U.S. to provide early warning of potential flight delays. FAAwait accesses the FAA air traffic control status to display a list and map of U.S. airports that are experiencing ground stops or delays, and lists the length and reason for them. There is also an NWS weather map that displays all current weather watches or warnings in the continental U.S. For traveling control freaks like myself who want to anticipate possible delays in their connecting city or with incoming equipment, this app gives a great summary of the current status of air traffic and weather nationwide. Also by Tactical Logic, and priced at 99 cents.

Flight Update: Walk Right Past Those Crowds By the Monitors

This flight status app supports over 1,400 airlines worldwide, and packs a lot of info into one status screen for quick reference on-the-run. Enter your itinerary and see status data such as times, gate and terminal, baggage claim, delays and aircraft type. For U.S.-based flights, tracking is also available. If your flight is canceled or delayed, the “find” feature can help you find an alternative (and show you the status of those flights, too). Now I can walk past an airport status monitor without even the urge to pause or look up at it. Flight Update is by Silverware Software, and priced at $4.99. Flight Update Pro, which offers compatibility with Tripit, is $8.99.

What iPhone apps do you find invaluable when you are on the road?

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