If you have colleagues spread from New Delhi, India to New Haven, Conn., how can you hope to bring everyone together to celebrate the season and build a bit of camaraderie? Beers in the break room are probably out due to logistical constraints, but that doesn’t mean you have to forgo holiday fun entirely, according to a recent post by Wayne Turmel for Management Issues.

For the piece, Turmel talks to Jeff Diana, the chief people officer for HR software firm SuccessFactors, who offers some tips for encouraging celebratory feelings among remote workers.

“If you can’t afford to fly in or buy hotel rooms for remote workers, whether that’s for a holiday party or planning session for the year ahead,” Diana says, “consider including remote workers in team celebrations via social media, video, or other group (or individual) acknowledgement of their contributions.”

He also notes that with many workforces becoming more and more international, holidays throughout the year provide a great opportunity for cultural sharing:

Take advantage of the international holidays throughout the year to educate local and remote employees about holiday customs in other regions. For example: Ramadan, Rosh Hashanah, Kwanzaa, Day of the Dead, and many other holidays throughout the year provide excellent opportunities for employees worldwide to share personal anecdotes and professional insights about life in their “neighborhoods.”

It’s a far cheerier suggestion than Stacey Higginbotham’s recent worry that telecommuting across international boundaries will increasingly make work-free holidays a thing of the past, and the ambition to share across cultures to increase inter-team understanding is admirable. But at the same time, there’s something sad about the idea if donning your party hat to sit in front of Skype.

With remote “parties” unlikely to be actually enjoyable, is asking employees to attend simply burdening them with an unwanted and unpleasant additional responsibility during this busy time of year? Would it be better to just offer them extra time or money to show your appreciation and make their season genuinely cheerier?

Alternative suggestions to the tech-enabled virtual shindig are light on the ground, though everyone seems to agree it’s poor form not to make sure remote workers are always invited to activities (even if there is basically no chance they can attend) and everyone should receive the same holiday goodies should any be distributed.

So what about your remote team: Will you be using the holidays as an occasion for team-building festivities, and if so, how?

Image courtesy of Flickr use DeaPeaJay.

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Want to get a little work done or check in with your friends on Twitter? Here are a few handy excuses that you can use when you want to escape your family for a little work or online play:

• Just give me a few more minutes to watch this software compile.
• It only looks like I’m checking Twitter. You can’t see the other work I’m doing because it happens inside the computer.
• I’m finishing a job for a very important top-secret client, but shhhh, it’s a secret.
• Wait, don’t look! I’m buying presents online, and you don’t want to ruin the surprise.
• I need to check Twitter / Facebook / other social networking website because I have important business clients that I need to keep track of.
• I’m not playing this game for fun. This is research for some work I’m doing for another top-secret project.
• I need some quiet time alone in a room to write this blog post. If I get interrupted, I might lose my work and have to start over.
• I need some airplane reading for the trip home, so I need to stay online until these books finish downloading. They’re kind of big; this might take a while.
• I was just looking up some new cookie recipes to surprise you with something new for dessert.
• I’m working on something terribly boring. Trust me, you don’t want any more details.
• It may look like web surfing, but I’m really looking for new clients. You wouldn’t want me to run out of money and move home, would you?

What are your favorite excuses for getting in a little extra online time during the holidays?

Disclaimers:

• Yes, these are meant to be humorous suggestions, not serious ones.
• Dear mom and other family members: No, I would never use any of these excuses with you.

Photo by Jacob Enos used under the Creative Commons Attribution-ShareAlike 2.0 Generic license.

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The good news is that with a simple strategy in place, it won’t take much effort to return to your normal productivity level. Here are a few tips:

Pre-plan your schedule. Plan your post-holiday work schedule even before the holiday reunions, celebrations and other activities take over. This is the primary reason why I easily got back to my regular workload. As soon as Jan. 3 hit, all I had to do was look at the schedule I prepared two weeks earlier to see what I needed to do. Without it, I would’ve probably spent a day or two regrouping.

Work a little during your downtime. In a previous post, Darrell talked about how he uses the holidays to work. I have to admit that I agree with him. In fact, I found myself working harder than usual for a few days. If you feel that’s being too much of a killjoy, choose to work on light tasks — perhaps checking your mail or brainstorming. The point is to avoid work being overwhelming after the holidays.

Now, this doesn’t mean you’ll get up in the middle of a family gathering and start typing away in your laptop.  I waited for my family to be asleep or for the activity to die down before I started working. This allowed me to be part of the festivities, while getting some work done during times when less was happening.

Stick with your normal body clock. I know that this is easier said than done, but one of the reasons that many people feel sluggish post-holidays is that their body clocks have adjusted to a later waking-up time. If this has happened to you, make sure to try and reset your body clock back to suit your ideal sleeping hours before the regular workweek starts.

Don’t forget to relax. As Dawn recommended before, it’s important to relax. I know some people who actually spend the holidays being completely stressed out preparing gifts and celebrations. The irony is, they don’t end up enjoying their supposed “vacation time” from work. Avoid falling into that trap and catch up on your sleep.

How easy is it for you to work after a long holiday? What techniques do you use to get your productivity back to normal?

Image by abcdz2000 from sxc.hu

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Inbox Zero

I usually manage to get my inbox under control right before I take a week off during the holidays, but by the time I return to work, it has usually filled right back up with new email. This time, I’m making a real effort to keep it at inbox zero for more than a few hours. I went to inbox zero about a week ago, and I’ve managed to keep it at zero all week by spending a little time each day responding to what I can and moving everything else into areas for response or further reading while creating tasks for to-do items. By keeping up with this process during the holidays while the volume is more manageable, I hope that I’m building up habits that will help me continue to manage my email in 2010. Even if you don’t aspire to implement inbox zero over the long-term, there is something very refreshing about starting the new year with a clean inbox.

Paperwork, Planning and Finances

This is also a great time to get all your paperwork, planning and finances in order. I plan to tackle that pile of paperwork accumulating on my desk that really should be filed, and it’s a great time to get everything ready for your taxes. You should also take some time to set your goals for 2010 and come up with a plan that will help you achieve them.

Relax

Nothing helps me get a fresh start like taking a few days off to relax and recharge. It’s hard to get a great start on the year if you are overworked and exhausted. I took most of last week off to visit family, but the holidays come with their own stresses. I plan to work like mad on Monday, Tuesday and Wednesday to get the rest of my work done along with some paperwork and other business; however, I’m going to take a nice, long four-day weekend off at home to relax, read and hit the gym to start the new year feeling great.

What are your favorite tips for getting the new year off to a great start?

Photo by Flickr User Daniel Voyager used under Creative Commons.

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Surveys from various industries repeatedly show that it’s cheaper to retain clients than to find new ones. One way to keep them is to let them know how much you value them. Since the beginning of my business, I do little things for my clients to show I think of them and appreciate them. You can do this without spending a lot, and some suggestions only cost a little bit of your time.

If you’re tired of pulling your hair out for ideas, here are some to inspire you:

Non-gift Ideas

• Share a relevant article. When I come across an article or comic that’s related to my clients’ business, I share it with them. This shows that I’m thinking of them and that Icare about their business.
• Forward publicity opportunities. If you’re a member of Help a Reporter Out (HARO) or know reporters in need of an expert, forward them to your clients when you find a match.
• Make referrals. Hear someone asking, “Hey, do you know anyone who can do such ‘n such?” Refer the person to your client or give your client a heads up.
• Promote your clients. I watch my clients’ tweets, Facebook updates, newsletters, whathaveyou. If they make an announcement, win an award or make news, I’ll mention them on my blog or Twitter stream.
• Donate in your client’s name. If you already donate to nonprofit organizations, why not make it in honor of your client? Even better, keep track of your clients’ favorite causes and donate to those causes in their name.
• Write a note. This means writing, not typing. Handwritten notes are rare these days, so it’s a pleasant surprise whenever someone receives one. Every year, I send a handwritten note to all of my clients and others I wish to thank.
• Send a greeting card. Don’t stop with winter holiday cards. Consider birthdays, national holidays or a get well card. Add a handwritten note in the card for a personal touch. Although e-cards can work, receiving a card in the mail can have a bigger impact.
• Provide a testimonial. While it’s typical for clients to do the testimonial writing, you can do it for your clients, too. For example, I wrote one for a client who is an author and speaker since I had read his book and seen him in action.
• Review the client’s product or service. You and I are customers, too. I’ve written book reviews of clients’ books. But how do I avoid sounding like I’m kissing up to the client? I let the review speak for itself, knowing that a fake-sounding review does no good for the author, reader and me.
• Refer to print articles. Was your client mentioned in a print publication? Did an author you know have a book mentioned in the newspaper? Or you found an article or comic that you want to share. You could cut them and mail them, or scan them and email them. Some print articles are available online, so you can forward them or link to them.
• Touch base with your client. A phone call, an email or some other touchpoint is a great way to check in with your client and just ask how they’re doing — with no selling, and no business talk from your end.

Gift Ideas

We’ve presented suggestions for web worker stocking stuffers, but not all clients are web workers. Plus web workers may need to consider the cost of shipping gifts. You may need to find different gifts for your international clients due to customs and higher shipping costs.

• Gift cards. Not everyone likes coffee. Not everyone has X store. Before buying gift cards, consider client likes, dislikes and locations. Another possibility is a gift card from an online store with a wide selection. Keep in mind that there may be shipping costs.
• Books. The hardest thing about giving books is finding one you can buy in bulk at a discount that will please everyone. I’ve previously sent books about success and business inspiration. If you have the time and resources, you could select a different book for each client.
• Food. The first year I gave gifts to clients, I sent pecan pralines. Being from Texas, I wanted to send something that represented Texas. I did wonder about nut allergies, and sure enough, one client had an allergy, but she reported her kids loved the treat. The next year, I sent candy and popcorn without nuts.  Coffee and tea are often winners, too.
• Useful giveaways. This year, I not only sent a little book to clients, but also a notepad made out of recycled material with my company logo on it. I use a few things that have a company logo on them because they’re useful. So in thinking about a customized giveaway item, I considered price and usefulness. Shirts are also great, but then you have to deal with the size dilemma. Even if you order them big, the client might feel insulted not realizing you were covering everyone with one size.
• Personalized gifts. Unlike giveaways that mention your company’s name, you can personalize a gift by inscribing it with the client’s name.
• Free product or service. Create a free product or service coupon based on your business offerings, or just wrap them up. If you’re an author, send a signed copy of your book.

How do you thank your clients?

Photo credit: abcdz2000

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When you’re working alone from home, opportunities to give back aren’t presented as often or as easily as they are in an office work environment. Money might also be tight, as it always is around the holidays, but especially with the effects of the down economy still making themselves felt so thoroughly in all of our lives. Luckily, you can always donate your time and effort, which in many cases doesn’t cost you anything, besides a little leisure time.

Pro Bono Work

Often, charitable or publicly funded organizations won’t be able to offer compensation for things like graphics work, web site design, or content editing and production. They’ll post calls for volunteer “bids” on these types of jobs on sites like WorkInCulture.ca (for Canadians) and Idealist.org (for those in the U.S.). Note that these can still be competitive calls for proposals, so often you’ll have to work as hard as you would with a pay gig, but isn’t that the point, anyway?

If you can’t find anything up your alley using sites like those I just mentioned, it’s never a bad idea to directly solicit organizations yourself. Don’t treat it casually just because you’re being generous, though. Just because a nonprofit organization doesn’t have the means to award lucrative contracts doesn’t mean they’re interested in shoddy work. Present yourself professionally, with a brief cover letter and links to any relevant work and/or your online portfolio, if you have one.

Party While You Give

Holiday season means holiday parties. If you’re at all involved in Twitter, and pay attention to tweeters in your area, you’ve probably seen at least a few people advertising local events and parties. In many cases (though by all means, check thoroughly before you make any purchases) the proceeds or a portion of the proceeds from the sale of tickets for these events goes to a charitable organization.

For example, here in Toronto there’s “Heart for the Holidays,” a party organized by #GenYTO, a local Twitter user group. Proceeds go to Heart House Hospice, which is an organization that helps families with terminally ill members in their time of greatest need. #HoHoTO is another similar event here, with proceeds from ticket sales going to the Daily Bread food bank.

Spread the Word

If you work online, or even if you’re just interested in the idea, chances are you’re at least a little social media savvy. The holidays are a perfect time to make use of that savvy to spread more than just viral links about cats being impossibly cute or speculative theories about Tiger Woods’ recent short car trip.

You might not be able to make any of the charitable parties or functions going on in your neck of the woods yourself, but you can still let others know about it to help boost ticket sales. If even one of your Twitter or Facebook friends buys a ticket because of your broadcast, you’ve helped.

Likewise with calls for proposals for pro bono work that you either don’t have time for, or don’t have the right skill set to deliver yourself, you can either contact people you think might be interested directly, or just pass info along via your various social networks in the hope of getting a nibble from some interested party.

‘Tis the Season

Of course, these tips are applicable year round. Charitable events happen throughout the year, nonprofit organizations are always looking for help with work they can’t source internally and can’t afford to contract out, and using social media to spread the news about good causes is never a bad idea. That said, there’s also no denying that many of us are probably feeling at our most giving around the holidays, and there’s nothing wrong with indulging that urge, however you want to go about it. Hopefully if you were feeling at a loss regarding your charitable intentions, the above suggestions might help.

Are you planning on giving (in some way) to charitable causes this holiday season?

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Throughout the 1880s the honoring of Labor Day gradually made its way throughout the U.S., until it became a federal holiday during the administration of President Grover Cleveland in 1894. Rather than being a day of rest for the worker, however, Labor Day was initially a day of activism. Early celebrations relied on parades and festivals centered around union organizations and their workers. Homage was paid to the rights of these workers and their incredible importance in the growing industrial economy of the country.

What is certain is that since then, the world of work has changed dramatically. The American worker is migrating from the factory to service and knowledge work. Union membership is falling. More and more of us work for small businesses, or even ourselves, instead of large corporations.

As the worker evolved, so did Labor Day. It became a day of rest for office workers. Or at least it was until technology took over. Increasingly, as we’ve discussed often here at WWD, technology makes it difficult for workers to get away from their jobs — even on the supposed holiday meant to honor workers. Our BlackBerrys, laptops and other devices mean our work follows us everywhere we go, 24/7. This is doubly true for web workers. And for self-employed web workers, there is another challenge: taking time off means we aren’t making money.

So how do we web workers celebrate such a holiday when it’s increasingly difficult for us to take a holiday from our work? Maybe we need to get back to Labor Day’s original advocacy-focused roots.

Few web workers are members of unions, or of trade groups that advocate for our interests on a larger stage. That’s because, especially for solo workers, it can be easy to feel like there’s no point in speaking up on issues that relate to us, to just be one voice amidst a chorus of organized groups.

But if we don’t speak up for ourselves, who will?

So this Labor Day, even if we web workers aren’t pausing in our work to honor ourselves, maybe we should all add self-advocacy to our task lists. We need to be reminded of how important it is to stand up for our own interests, just like our ancestors did in the 19th century.

What are you doing for Labor Day? Are you working or honoring the holiday?

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This is the question that I dread more than any other over the holidays, which is saying quite a bit, since my vegan diet also tends to generate another set of awkward questions.

During the rest of the year, my life is filled mostly with other technology workers and freelancers who easily understand what I do for a living. However, the holidays can be a different story when I’m faced with people who know little about what it means to be a web worker.

Over the past few years, I’ve held a number of jobs involving various types of web work. While at Intel, I managed teams of people spread out over several states. I’ve telecommuted from Portland to a company in California. I’ve managed online communities of people with members located around the world. Currently, I work out of my house and coffee shops as an online community and social media consultant.

Here are a few of the scenarios I have encountered as a result of the “What do you do?” question:

Scenario 1: The goof off
Me: I work for Company X managing their online community.
Them: Never heard of Company X. Where is the office?
Me: In California.
Them: Are you moving to California?
Me: No, I work out of my home office over the phone and email mostly.
Them: Cool, I wish I had a job where I could goof off all day.
Me: Sigh

Scenario 2: I can help you get a “real” job
Me: I’m a freelance consultant helping companies with online communities & social media strategies.
Them: Oh, so you’re between jobs. I have a friend over at Sprockets, Inc. He might be able to find you a real job.
Me: Sigh

Scenario 3: Avoidance
Me: I work with computers.
Them: Eyes glazed over
Me: Sigh (subject change)
or
Them: Me, too
Me: Great! (Safe to continue conversation without running away screaming).

I suspect that I’m not the only telecommuter or freelancer dreading this question.

What creative ways have you found to response to the question? What is your funniest, “What do you do?” story?

Photo used with permission from Aaron Hockley.

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In the tradition of Fashion Your Firefox, and iPhone Your Life, Appy Holidays collects a selection of Google Apps under a consolidated theme, in this case “manag[ing] the holiday hustle and bustle”.

The Google services featured on the web site include Calendar, Docs, Picasa, and the recently released Gmail-integrated video chat. In fact, the services listed and their suggested uses does present a nice way of getting all of your holiday ducks in a row. Most useful are probably Calendar and Docs, especially if you’re already using these services professionally.

I’m awful at keeping track of deadlines without a planner or calendar, and I already use Google Calendar to keep track of appointments, so it makes sense to add a new calendar devoted exclusively to making sure I don’t miss any of those holiday parties I’ve committed to, or, at the micro-management level, reminding me that the turkey needs to go in by 10:00 if it’s going to be ready when company comes.

Appy Holidays also suggests using Docs for shopping list management, and for labelling and writing holiday letters. They’ve even prepared a special selection of templates so that most of the work is already done for you. If you’re like me, you might also want to keep tabs on your holiday budget using a Docs spreadsheet, since otherwise January might be a very long, scant month indeed. Leftover turkey can only feed you for so long.

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But everyone needs some downtime and a chance to reconnect with family and friends. Taking at least a couple days off at the end of the year can help you feel refreshed and ready for the next one.

What are your plans for taking time off over the holidays? And what are you going to do with that downtime?

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And you’ve still got that pile of work to do.

Holiday planning while you’ve got a busy work schedule can be tough. Let’s take a look at some ideas for getting organized this holiday season, web-worker style.

1. Use web apps for planning. We’re web workers. Consider planning things out on Gcal and using a list program (there are tons of them) for your action lists. I like to use tadalist to make Christmas wish lists for all my kids, and share them with family, so that they can check things off if they buy an item. Then my kids get what they want, no one buys duplicate gifts, and it was easy and fun to create!

2. Set aside time each day. You’ve got a busy schedule — who has time for holiday stuff? Well, if you don’t make time, you’ll put it off until the last minute, and no one likes the last-minute holiday rush. So make time now — that’s right, get out your schedule — to do what you need to do. Set aside a little planning time each day (even 10 minutes) and some errands time. Make it like a can’t-miss meeting. To make time, put off a few of your projects until after the New Year. They can wait.

3. List your next-actions. Again, use your favorite web list app, and make a list of everything you need to do, errands and shopping, decorating and cooking and baking and cleaning, party preparation and the like. What’s the first thing you have to do? Put that at the top of the list, and focus on getting that done. Then focus on the next thing you need to do, and so on, GTD style. Focus on one thing at a time so that you’re not so overwhelmed.

4. Keep it simple. The holidays can be overwhelming if we try to do too much. It’s best to avoid anything complicated, so that you don’t have too much to do. If your next-action list looks like Santa’s gift list, you’ve got a problem. Cut it in half by eliminating the unnecessary but “would be nice” items. See if you can simplify your plans — instead of having big parties with complicated menus, just keep the get-togethers small, the menus simple, and do potluck. Keep decorating to a minimum. Keep your gift list short — no one will be offended if you don’t get them a gift, unless they’re your children. Gift exchanges can help minimize gift giving. The simpler you can make your holiday plans, the better.

5. Batch process. As much as possible, do your errands and the like all at once, and get them out of the way. Can you do your gift shopping online in one fell swoop? Do it soon! Get all the supplies and materials you need in one errand trip — be sure to have a list! Get all your gift wrapping done at once (see below).

6. Organized shopping. A list is a must for gifts. Do a little research online if you’re buying in the real world, so you know what you want to get each person on your list. Then list the stores you need to go to. See if you can group them together. Plan out a route, and do it in one trip.

7. A wrapping party. Get friends together and do a big wrapping party. Everybody bring their favorite gift wrapping and supplies. Have some snacks and music and wine. Get a sitter so the kids don’t see their gifts. Then do your wrapping all at once, so you don’t have to worry about it again. Of course, you’ll have to go to the other room to wrap some presents, if their recipients are at the wrapping party.

8. A cookie party. In addition, or as an alternative, to the wrapping party, consider a cookie-baking party. This is a great way to get family and friends involved, and is a great tradition. Get all your favorite recipes together, get the ingredients ready, be sure you have plenty of mixing bowls and baking sheets and cookie cutters and cookie decorations, and have at it! Play some festive music. Turns a chore into fun.

How are you doing at scheduling the holidays into your already busy day?

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One of the most common reasons given for not becoming engaged online is time. Many people feel that time spent on blogs or forums is time wasted…. But during the Christmas season, even in the busiest of offices, there tends to be more down time and people are more relaxed about how they use it. People on shift over the Christmas period have more time to “play” when the office is quiet and often surf their way towards blogs, wikis or forums and get involved for the first time.

While this may be the case in some workplaces, I’d imagine many web workers, especially those who freelance or otherwise run their own businesses, may not find much time to rest and relax during the holiday season. I’m looking forward to a Merry Christmas and Happy New Year, but not expecting much downtime between preparing for holiday celebrations and getting regular work done.

What about you? Will you find some downtime in December?

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