Three weeks ago I provided a detailed description of Fonolo, the “Deep Dialing” service that takes you directly to where you want to go within an enterprise IVR menu. At that time Fonolo was looking for 100… Read More »
Collaboration
You’ve got a problem with your Internet service but every time you call your Service Provider’s support line you have to branch out through their phone tree to get through to technical support via a series of voice menus that get repetitive quickly. What service are… Read More »