Collaboration — Collaboration | GigaOM

Collaboration

San Francisco-based start up Xobni has been trying to improve the Outlook and Blackberry email experience for a while now, but today they’re launching their latest contact management platform and related products for Gmail and Android under the brand name Smartr. Read More »

Clearvale is a cloud-based, Software-as-a-Service, enterprise solution for Social Customer Relationship Management (Social CRM) that includes interconnected internal and external social networks, which allow customers and employees to collaborate and communicate directly, for customer support, idea management, and other customer engagement needs. Read More »

 
 

Xobni, a popular productivity add-on for Outlook that automatically displays additional information about email contacts, has announced that it is making available “gadgets,” third-party additions to Xobni that will let well-known collaboration tools like Yammer, Chatter and Dropbox become an integral part of the Outlook interface. Read More »

Cloud CRM provider Salesforce has announced the acquisition of web conferencing and meeting tools provider Dimdim. Salesforce says that it will use Dimdim’s presence and on-demand meeting and collaboration technologies and development team to add new real-time communication capabilities to its Chatter collaboration platform. Read More »

The basic idea of Gist is to harness information, filtered for relevance, based on your connections. So who you know informs the data that is intelligently presented to you in an email digest, on a dashboard on the Gist website and via iPhone or Android device. Read More »

Get Company Intelligence from Workstreamer

We’re all being inundated with information; tools that help us filter that mass of data can be useful — those that filter well can become indispensable. Workstreamer is a “social CRM” tool that can help you to monitor your customers, prospects, vendors and your own company. Read More »

PBworks Releases Customer Relationship Edition

PBworks today released a Customer Relationship Edition of its enterprise collaboration software. Unlike most existing CRM apps, which are primarily reporting and management tools, PBworks’ new app is is designed to be used at all stages the sales cycle for external collaboration with prospects and customers. Read More »

Soho OS: All Your Business Tools In One Place

I’m often asked to help new businesses get set up with the software tools they’ll need to be successful — from financial programs, to CRM systems, to project management, and so on. Soho OS aims to provide all of these services, and more, in one place. Read More »

5050biz: All-In-One Business Tools

At first glance, 5050biz.com looks a lot like LinkedIn. So I asked the folks at 5050biz the obvious question: if I’m already on LinkedIn, as a lot of web workers are, what does 5050biz have to offer me? Read More »

The Power of Your Little Black Book

In “The Power of Who: You Already Know Everyone You Need to Know,” author Bob Beaudine attests that we already know everyone we need to know to succeed. I’m coming to believe that more and more the longer I’m in business. Read More »

Zoho Launches Full Google Docs Integration

Arguably, Zoho is a competitor of Google’s, since both include web-based document creation and editing tools among their product offerings. That hasn’t stopped Zoho from offering integration with Google products in the past, and today it introduces full Google Docs compatibility, a … Read More »

Bento 3: Database Management for Mac, Made Better

Filemaker’s Bento software for the Mac is meant to be a database management program for users who aren’t much interested in keeping databases. At least, as someone who shudders at the very term, that’s how I see it. The program receives its third major … Read More »

More Must Reads

Lately, I’ve gotten a lot of my clients contacting me through Twitter, LinkedIn and other social media sites. I got a direct message from one of my clients, saying that she has a new project she wants to start on. I received a LinkedIn message from … Read More »

One of the more exciting services I’ve had the chance to use over the past year is Gist, a personal relationship manager / news aggregator. In my review from last October, … Read More »

Having easy ways to share information with your teammates is absolutely crucial when your office is wherever you happen to set down your laptop. Various tools have emerged that let you share a dashboard of sorts with your teammates. Many of them have the ability to … Read More »

Working on the web is great, but you miss out on some great business-building opportunities if you’re far removed from the majority of your clients. Business lunches and dinners are a fantastic tool for greasing the wheels of profitable partnerships, but if you’re in Taipei and … Read More »

Though CRM, project management and invoicing are often separate applications, more companies are producing software that does more than one of these tasks by combining them into one package. Severa is web-based software that provides you with an all-in-one software solution for … Read More »

I was recently shocked to discover that a friend of mine who is quite a few years (and jobs) into a successful career in engineering sales not only doesn’t use any kind of customer relationship management (CRM) system or application, but actually had never heard … Read More »

Customer relationship management (CRM) solutions vary, but for the most part they help businesses manage sales leads, accounts, campaigns, forecasts and activities. Most CRM packages tend to be too heavyweight for the sole proprietor, however. They cost a bundle and contain features that most web … Read More »

Lately I’ve been on a bit of a streamlining kick. That is, I’ve been trying to find simple, elegant solutions to multiple problems in one convenient package. Easier said than done, unfortunately. The problem is getting everything you need in one place, in exactly the way … Read More »

Last week ,we reviewed gwabbit, an app that aims to automatically pull contact data from emails in Outlook. Scott Blitstein was positive about gwabbit, but it didn’t work as well for me when I tried it: sometimes it was unable to extract my contact data, … Read More »

Looking for an alternative CRM and email solution? It can get kind of tricky trying to keep track of all that information using Outlook or Gmail, in combination with other third party customer relationship management software. Try as you might, you’ll probably lose track of some … Read More »

We’re written about Tactile CRM a couple of times in the past – they’re an excellent choice in the starter CRM market, for people who need some sort of customer relations management product but who don’t want to be overwhelmed by complexity. Now … Read More »

37signals recently announced the addition of Deals functionality into their Highrise CRM product. Deals allow you to track your bids, proposals and sales opportunities with all of the Highrise goodness you … Read More »

It’s been a good week to be a reviewer of web applications. Earlier this week I got a sneak peek at Staction, yesterday saw the release of Read More »

For a lot of us, email is still the lifeblood of our communication so its integration with our other systems is critical. Earlier I reported on Mailmanagr and how it brings email integration to Basecamp. Today I get to report on … Read More »

Depending upon your business, you may use a multitude of web services to keep things running smoothly. One for invoicing, another for project Read More »

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