Collaboration — Collaboration | GigaOM

Collaboration

Elance recently introduced video chat to its users as a new feature embedded directly into the site. That will allow employers and contractors to have face-to-face communication without having to open a different application or video chat client. Read More »

If you’re working remotely, finding ways to improve and streamline communications with your clients and team might seem like a never-ending chore, but with the right mix of tools, it’s possible to keep projects moving forward. Here are ten tools that will help improve your communication. Read More »

 
 

Talkwheel, which positions itself as an integrated communications tool for enterprises, offers a novel way to capture, visualize and follow conversations. Conversations are displayed as threaded and nested messages on the right side of the interface, and around the “talkwheel” on the left. Read More »

When you’re evaluating potential hires for a remote work position, or accessing whether or not an existing office-based asset can make the jump to working from home, what skill or skills do you hold most important? Here are my three top selections. Read More »

Are you a poor listener? In the context of distributed teams, “listening” needn’t be restricted to an auditory process — it includes your ability to take in information through all communications channels. Here are some tactics to help develop better listening skills. Read More »

The sort of “Let’s Get Away From It All” vacation immortalized in the popular song may be a thing of the past. A new study confirms that web workers are increasingly accepting of being contacted for work while on vacation. Read More »

“If you’re bolding the bullet points in your email” said a friend of mine recently, “your email’s too long.” Few web workers would disagree. But that comment made me wonder whether the tools we’re using to communicate are becoming more important than the communications we’re having. Read More »

The first step to successful remote working is communication. Binfire offers distributed teams a free solution for online collaboration that makes it simple to stay on track, with several useful features that I haven’t seen in other project management solutions so far, including: Read More »

Remote working may be on the rise, but there are still assumptions made about a distributed workplace that prevent some employers from adopting it. Here’s a list of five big reasons companies won’t pull the trigger on remote working, and why those fears are mostly unfounded. Read More »

One of the biggest obstacles for a distributed workforce is the lack of personal connection; the effects of the initial disconnect can have a lasting impact. Here are some of the challenges of working remotely, along with ways to address them. Read More »

A lot has been written about how to overcome the communication challenges faced by virtual teams who work together but are physically distant. What has been covered less often is the topic of the communication advantages of being distant. Experts tell us there are a few. Read More »

All collaborative groups experience conflict. Dealing with that conflict is difficult enough in teams working face-to-face, but remote teams experience additional challenges, such as communicating primarily over email and working in different time zones. What can we do to minimize sources of conflict? Read More »

More Must Reads

What remote teams actually experience is known as “swift trust”, which happens when you don’t have the time or means to build trust through multiple interactions. While this type of trust cultivates easily, it’s also very fragile. How can you establish trust using communication tools? Read More »

The ability to write clearly is becoming more and more important, especially in organizations that work primarily online. Whether you’re using an IM client, a project management app or email, clear writing will speed up the process and minimize problems. Read More »

Some teams are made up of some members who work on-site and some who work remotely. While most research shows that little difference in performance between the two groups, this kind of team poses a challenge, because the on-site workers tend to ignore the remote workers Read More »

I hate spending time on email. But for those of us who do most of our work online, we can’t escape it. When was the last time you took a hard look at the emails you send to other people? Are your emails helping or hindering? … Read More »

If you run a service-based business, you probably have some horror stories to tell about bad clients and projects that have gone wrong. There are some things you can do to better manage client expectations, which can help keep these problems to a minimum: Read More »

If you work from home, having a TV in the vicinity can be distracting. But that same TV could also be the unexpected source of some extra help in the productivity area, if you happen to have a media center PC hooked up to it. Read More »

I imagine most people are aware of the recent fuss over The Gap’s redesign of its logo. Yes, it’s lame. Regardless, what this little burst of free PR for The Gap got me thinking about is the state of authenticity in communication. Read More »

Glass makes sharing websites — along with some useful context — a matter of clicking a button in your browser. It’s based on a browser plugin, available for Firefox and Chrome, that essentially creates a secondary information “level” for a website when you turn it on. Read More »

When choosing the tools your organization relies on, there are many issues to consider. But one is easy to overlook: communication. After all, your team probably has plenty of communication tools already at its disposal. But a variety of communication tools can actually be a problem. Read More »

If content is king, and a picture tells a thousand words, then text is the currency of online credibility. Few of us actually consider ourselves “writers,” yet most people who work online spend hours each day writing. Read More »

Last week, I was somewhat bullied into playing the celebrity doppelganger game that’s making the rounds at Facebook right now. Actually, my friend merely made a suggestion about who I look like and encouraged me to change my profile photo, which is the whole point of … Read More »

When you work with anyone, it’s important to keep good records. But documenting your work can be even more important when you’re telecommuting. With many employers, you’re required to document certain pieces of information, like how many hours you’ve worked. But keeping a few more … Read More »

Freelancers often don’t have much time to make a good first impression on potential clients, so you need to make sure that everything you do leaves your prospect seeing you as a professional who can be trusted with their business. Here are a few simple … Read More »

Yesterday, I wrote about the power of newsletters, but how can you ensure that people actually read your newsletter? Here are a few tips. Provide something of value. Your readers subscribed for a reason. Now it’s your time to shine. Provide them with consistently high-quality … Read More »

We’ve all heard the horror stories of difficult clients. Anyone offering client services has been there. No company can function effectively when confronted with clients who operate from a place of fear — which is often at the root of most difficult clients you encounter. You can’t … Read More »

Lately, I’ve gotten a lot of my clients contacting me through Twitter, LinkedIn and other social media sites. I got a direct message from one of my clients, saying that she has a new project she wants to start on. I received a LinkedIn message from … Read More »

A friend of mine who is new to teleworking was complaining that her overseas prospects wanted to speak with her on the phone. Since she didn’t want to have to pay for international calls, she turned down these lucrative offers. “I don’t want my fees to … Read More »

Sitting here scanning my email, I shake my head at the worthless information I see in many “From” and “Subject” lines. Not only do the poor choices I see make it harder to figure out what’s in the emails without opening them, but also the senders … Read More »

Around 94 percent of all email is classified as spam. In 2005, Americans threw away around 5.8 million tons of junk mail. Fortunately, we can take steps to avoid both junk mail and spam email. But what about the gray area? I’m referring to low-quality messages: those … Read More »

Project and Communication Manager Staction, which I reviewed back in September, dropped its beta tag today and has officially launched to the general public. You may recall that I was very smitten … Read More »

I’ve noticed that web workers tend to be particular about their communication tools. Twitter is usually for mass sharing, wikis or collab apps are for project discussions, while email is for almost everything else. We all have our own preferences when it comes to communicating … Read More »

It seems there are a lot of people bringing back the familiar cry that “Email is dead” … mostly pointing to the rise of social networks and IM among the younger generation (see also: is email dead?). Many of those who are … Read More »

“We are in great haste to construct a magnetic telegraph from Maine to Texas; but Maine and Texas, it may be, have nothing important to communicate. … As if the main object were to talk fast, not sensibly.” – Henry David Thoreau This comment from Thoreau’s Walden … Read More »

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