I love Twitter, but one thing I admit can be lacking from the service is that it doesn’t allow for embedded images, audio or video in the Twitter stream. Still, there are plenty of apps to help you to integrate multimedia into your tweets. Read More »
Collaboration
As an online freelancer, I work for people all over the globe. This is one of the perks of web work — how else can I work with such a diverse group of people without constantly hopping on planes? But diversity comes with some challenges. Read More »
In the last year, I had the pleasure to work with some amazing clients, bring out my first e-book and attend some great conferences. I saw my own blog grow and even if there was a disappointment or two, I managed to buy a house,… Read More »
Yesterday, I wrote about the power of newsletters, but how can you ensure that people actually read your newsletter? Here are a few tips. Provide something of value. Your readers subscribed for a reason. Now it’s your time to shine. Provide them with consistently high-quality… Read More »
Don’t you love this time of the year? It’s a time when we go out of our way to help others. Tap our feet to joyous music. Guzzle peppermint-, gingerbread- or eggnog-flavored drinks. Then there are the smart businesses that add client appreciation… Read More »
Client questionnaires should be easy. You can send your questions over via email, your client hits the “Reply” button and answers away. But, for some reason, it’s not always that straightforward. Some clients might skip questions or answer them incorrectly, while others might want to skip… Read More »
When you think about growing a business, you think about how to attract customers. You might build a web site, create marketing materials, and look for ways to get your message to the masses, but have you ever considered ways to repel clients? Separating the wheat… Read More »
We’ve all heard the horror stories of difficult clients. Anyone offering client services has been there. No company can function effectively when confronted with clients who operate from a place of fear — which is often at the root of most difficult clients you encounter. You can’t… Read More »
“A journey of a thousand miles begins with a single step.” — Confucius The bottom line for every business owner is this. If you can’t keep customers and clients, your business will fail. Ironically, we tend to forget this fact by getting caught up in the “busy-ness” of… Read More »
At the start of their careers, most freelancers take on every new client that comes along. But as we mature and gain more experience, we become more discerning when we’re choosing who we work with. This usually happens because we’re starting to specialize, we want to… Read More »
Every time I apply for a new job, I am always excited to start working. Despite this, some prospects don’t always seem to share my enthusiasm. They might seem uninterested and may stall negotiations or contract signing. How can you tell if a prospect isn’t serious… Read More »
Whenever I feel like I’m battling myself and losing in trying get writing done, I can hear my mom saying, “You’re human, not a machine.” She’s right. We’re all going to have days where we hit the wall and can’t muster up energy to do our… Read More »
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