While many of us love working in our home office or other alternative venue of choice there will often be times when your projects take you to a client site for an extended period of time. I’ve spent time on and off client sites … Read More »
Collaboration
Client questionnaires should be easy. You can send your questions over via email, your client hits the “Reply” button and answers away. But, for some reason, it’s not always that straightforward. Some clients might skip questions or answer them incorrectly, while others might want to skip … Read More »
We’ve all heard the horror stories of difficult clients. Anyone offering client services has been there. No company can function effectively when confronted with clients who operate from a place of fear — which is often at the root of most difficult clients you encounter. You can’t … Read More »
Most of us don’t just work on the web, we kind of live on it too. And our virtual neighbors are people who speak our language. But you must not forget that people like us are still the minority, even in places that have universal Internet … Read More »
Every time I apply for a new job, I am always excited to start working. Despite this, some prospects don’t always seem to share my enthusiasm. They might seem uninterested and may stall negotiations or contract signing. How can you tell if a prospect isn’t serious … Read More »
Many freelancers, especially at the beginning of their careers, may find themselves working with very difficult clients. When this has happened to me, either I helped change the client’s working behavior or stopped working with them altogether. While I always aim for the former approach, sometimes … Read More »
Recently, I was subcontracting for an ad agency when things went unexpectedly wrong. There had been points in the process when I felt things weren’t quite right, but I couldn’t put my finger on why. In retrospect, I can see that those moments were actually blatant … Read More »
“Just do your work and then I’ll pay you.” I couldn’t believe what I was reading. My client told me to “just do (my) work” and yet he didn’t want to discuss any of the things that I needed to know to get the work done … Read More »
When I started freelancing, I worked with every potential client who contacted me. This is normal for someone who is starting out. After all, you want to get all the experience you can get your hands on. But after a while, you’ll realize, like I did, … Read More »