Comments on: PhoneTag Supports GrandCentral for Text-Based Voicemails

By: Markus

Markus — Thu, 23 Jul 2009 10:40:10 +0000

Now, it seems the ‘automatic’ voice transcribing into SMS is not so automatic. Companies pass our voice messages to outsourced personnel in South Africa and they actually hear and type the SMS. Where is the confidentiality of all this? One of the outsourced employees was clear enough: “the machines (for automatic voice transcription) do not understand nothing, we need to start typing when the voice message starts”. I think WebWorker Daily’s reporters should investigate which other companies use acutally human beings to make ‘automatic’ transcription. This could be a major security breach for private and corporate clients that use those ‘automatic’ transcription systems. Please check this article by BBC http://news.bbc.co.uk/2/hi/technology/8163511.stm

By: Lee

Lee — Thu, 15 May 2008 02:16:01 +0000

I’ve been using Simulscribe, now PhoneTag, for about a month and it’s the greatest thing I’ve done for my communications slip-streaming in quite some time. I hate voicemail with the red hot passion of a thousand suns but PhoneTag makes is bearable. I also call into PhontTag to leave myself To-Do’s or reminders that are then sent to my e-mail address.

By: Okko

Okko — Wed, 14 May 2008 06:49:21 +0000

I suspect all who offer such a service have at least a small human component for verifying results. Full transcription from telephony audio data seems illusory.

The biggest splash in this space (voice-to-screen) has arguably recently come from SpinVox.

By: Jason

Jason — Wed, 14 May 2008 00:06:06 +0000

This really isn’t an integration between the two services. Your required to forward your phone to their service if no one answers. That eliminates some of the features of Grand Central and why I use it. I would say this classifies more as a mash-up than an integration.

Wouldn’t they also be compatible with any phone service that can forward an unanswered call? (Vonage, etc..).