Comments on: Online Community Manager: What Does It Take to be Successful?

By: Corporate Web Worker Careers: Online Community Manager

Corporate Web Worker Careers: Online Community Manager — Fri, 28 May 2010 14:01:50 +0000

[...] was time for a refresh. I did a whole series of posts over a year ago with details about the job, what it takes to be successful, what we do and the dark side of community management. Most or all of that content is still [...]

By: Tracy Hodges

Tracy Hodges — Tue, 16 Feb 2010 02:22:56 +0000

do u know of any company that might take a intern to the community manager position. I would like to try to build a community that gives help and support for cancer patients, doctors and caregivers worldwide. When someone is dealing with a new cancer diagnosis the last thing they need is to have to surf the web and get false info.

Sincerely,

Tracy Hodges

By: Have You Thanked a Community Manager Today?

Have You Thanked a Community Manager Today? — Mon, 25 Jan 2010 18:06:30 +0000

[...] management last year, about online community manager jobs; what community managers actually do; what skills are required to be successful in the role; and the dark side of community [...]

By: Ivan

Ivan — Thu, 26 Nov 2009 16:32:57 +0000

Hi,

Thanx for the article it really gave me something to think over. Hope to read more hints about this type of job.

By: About Online Community Jobs « Community Resources Blog

About Online Community Jobs « Community Resources Blog — Thu, 30 Apr 2009 17:25:14 +0000

[...] Online Community Manager: What Does It Take to be Successful? [...]

By: About Online Community Manager Jobs

About Online Community Manager Jobs — Mon, 16 Feb 2009 20:14:30 +0000

[...] Online Community Manager: What Does It Take to be Successful? [...]

By: Steph

Steph — Mon, 09 Feb 2009 19:13:00 +0000

Great article! I’d add a thick skin to the list–you’re the easy target for people to lash out at, and being able to let that go at the end of day is the key to staying sane. Or at least laugh about. (I’m seriously considering getting tee shirts printed up that say “Master of the Grand Conspiracy” or possibly just “CENSOR.”)

By: Terry

Terry — Wed, 04 Feb 2009 15:30:57 +0000

Dawn, great article!

–but Colson,

ROI? I guess it depends on the purpose of the community you host. Is it a product itself, or is it a complimentary service produced as a kind of brand outreach? In the latter case, providers are better off measuring impact and success by other means, whether audience size, buzz or even something even more intangible. And if you ask your PR department, that’s probably just fine.

By: businessgolf

businessgolf — Wed, 04 Feb 2009 13:40:33 +0000

I got a lot out of this series. Thanks, I will apply some of this to what I am doing with my social/business network

By: Dawn Foster

Dawn Foster — Wed, 04 Feb 2009 01:19:46 +0000

Guy – great point, I should have mentioned RSS & monitoring. It is so important to be able to find what people are saying about you, your company, and your products when they aren’t being said in your community!

Robert – excellent point on the dark side of community management. Our new editor Simon thinks I should devote a whole post to it next week :)