http://gigaom.com/collaboration/ntrglobal-adds-remote-support-tools-to-your-service-offering/ Fri, 25 May 2012 20:46:10 +0000 hourly 1 http://wordpress.com/ http://gigaom.com/collaboration/ntrglobal-adds-remote-support-tools-to-your-service-offering/#comment-594155 Wed, 16 Feb 2011 08:25:13 +0000 http://webworkerdaily.com/?p=7346#comment-594155 Scott, you may want to check out RHUB. This is an appliance based remote support solution just like Bomgar but with a smaller price tag. It supports video and audio conferencing, recording, unattended remote support etc. Have a look at http://www.rhubcom.com

]]> http://gigaom.com/collaboration/ntrglobal-adds-remote-support-tools-to-your-service-offering/#comment-79719 Tue, 16 Feb 2010 14:23:25 +0000 http://webworkerdaily.com/?p=7346#comment-79719 Screenconnect.co.uk is the best tool we tested, its £160 per license FOREVER, you can self host or rent monthly if required, if you buy 10 then it becomes a unlimited license, cheaper, quicker and more compatible with UAC problems than everything we tested, and embedding in our website took 30 seconds, amazing !!,, if you want to see a demo of the embedding its at http://www.pcbee.co.uk/stage3.htm and you can get it at http://www.screenconnect.co.uk , the guys there were really helpful, gave us a free demo account to trial with and helped us no end to tweak it how we wanted to use it, I would honestly recommend this product.

]]> http://gigaom.com/collaboration/ntrglobal-adds-remote-support-tools-to-your-service-offering/#comment-79718 Mon, 19 Oct 2009 13:21:29 +0000 http://webworkerdaily.com/?p=7346#comment-79718 This seems a little to pricey for small companies. Helpbeam at 29 a month sounds like a little more reasonable price range.

]]> http://gigaom.com/collaboration/ntrglobal-adds-remote-support-tools-to-your-service-offering/#comment-79717 Fri, 12 Jun 2009 19:57:03 +0000 http://webworkerdaily.com/?p=7346#comment-79717 But what about the ip address? I know some remote apps canlt work without knowing the ip address. How can explain to a customer how to get the needed ip?

]]> http://gigaom.com/collaboration/ntrglobal-adds-remote-support-tools-to-your-service-offering/#comment-79716 Wed, 22 Apr 2009 22:15:58 +0000 http://webworkerdaily.com/?p=7346#comment-79716 [...] Web Worker Daily mentioned NTRglobal’s Remote Support Tool Web worker Daily mentioned NTRglobal’s remote support tool. Here is a clip and link to the original article. [...]

]]> http://gigaom.com/collaboration/ntrglobal-adds-remote-support-tools-to-your-service-offering/#comment-79715 Mon, 16 Feb 2009 19:43:48 +0000 http://webworkerdaily.com/?p=7346#comment-79715 I’ve tested quite a number of these remote support tools, and the best I’ve found based on ease of use and pricing is Techinline Remote Desktop (http://www.techinline.com) I’ve been using it for over a year and my clients absolutely love the simplicity of the connection process. Plus the functionality has increased dramatically over this time-period as well

]]> http://gigaom.com/collaboration/ntrglobal-adds-remote-support-tools-to-your-service-offering/#comment-79714 Thu, 12 Feb 2009 17:18:57 +0000 http://webworkerdaily.com/?p=7346#comment-79714 i have already used numerous products and found NTR to be the best by far.

]]> http://gigaom.com/collaboration/ntrglobal-adds-remote-support-tools-to-your-service-offering/#comment-79713 Thu, 12 Feb 2009 15:55:50 +0000 http://webworkerdaily.com/?p=7346#comment-79713 I’ve used HelpBeam (http://www.helpbeam.com for a few months now and it does the job. And its only 29 a month.

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