Comments on: A Virtual Call Center Finds Success with the New Way of Working http://gigaom.com/collaboration/new-way-of-working-alpine-access/ Fri, 25 May 2012 08:48:14 +0000 hourly 1 http://wordpress.com/ By: Kate http://gigaom.com/collaboration/new-way-of-working-alpine-access/#comment-67575 Sat, 03 May 2008 17:48:32 +0000 http://webworkerdaily.com/2008/01/10/new-way-of-working-alpine-access/#comment-67575 I’ve been trying to find a position with a company to work from home. Can’t say I’ve found anything. I keep applying and get shot down everytime. Is there a company willing to hire someone who’s typing isn’t great but can do many other things?If so please let me know.

]]> By: » Some Virtual Agent Employers Contact Centers - Management, Human Resources, and Life: C3OC’s Contact Center Musings http://gigaom.com/collaboration/new-way-of-working-alpine-access/#comment-67574 Sun, 02 Mar 2008 15:47:20 +0000 http://webworkerdaily.com/2008/01/10/new-way-of-working-alpine-access/#comment-67574 [...] http://www.alpineaccess.com/ (an article written here about them: http://webworkerdaily.com/2008/01/10/new-way-of-working-alpine-access/) [...]

]]> By: macintosh user http://gigaom.com/collaboration/new-way-of-working-alpine-access/#comment-67573 Sat, 19 Jan 2008 05:16:31 +0000 http://webworkerdaily.com/2008/01/10/new-way-of-working-alpine-access/#comment-67573 This is all good and well.. but If you’re a Macintosh user.. forget about it… Alpine Access doesn’t want you !!!

Their “Agent Requirements” state that one should have “A reliable personal computer” with Windows 2000 or Vista”. Hah !!!

oxymoron |ˌäksəˈmôrˌän| noun
a figure of speech in which apparently contradictory terms appear in conjunction.

Alpine Access, If you want motivated people, try a couple of Mac users. They’ll spend more time with your customers than screwing around with the problems that Windows brings to their computers (and your tech support people).

]]> By: Melissa Brewer http://gigaom.com/collaboration/new-way-of-working-alpine-access/#comment-67572 Sat, 12 Jan 2008 00:31:11 +0000 http://webworkerdaily.com/2008/01/10/new-way-of-working-alpine-access/#comment-67572 My company has published a directory of homeshoring companies like Alpine Access. Not every company uses the same model – AA employs employees, while companies like LiveOps pay per minute or phone call. It’s a really hot trend for businesses that don’t want a physical call center location – and don’t want to outsource to India. It’s also opened employment to many workers with disabilities and caretaking duties.

Robert’s right – a call center job from home may seem like a nightmare job if you hate talking to people. However, there’s even a company in North Dakota (Verety) that actually pays people to simply enter drive-thru orders. There’s a lot of potential in this new model.

]]> By: Tim Haughton http://gigaom.com/collaboration/new-way-of-working-alpine-access/#comment-67571 Fri, 11 Jan 2008 09:48:10 +0000 http://webworkerdaily.com/2008/01/10/new-way-of-working-alpine-access/#comment-67571 Now *THAT* is a good idea.

]]> By: Debbie http://gigaom.com/collaboration/new-way-of-working-alpine-access/#comment-67570 Fri, 11 Jan 2008 06:45:46 +0000 http://webworkerdaily.com/2008/01/10/new-way-of-working-alpine-access/#comment-67570 I happen to be one of those people, working for home, on a call center job, and if at all possible I hope to never have to go into the office in a brick and mortar again. Once you are used to working from home, traveling is not a pleasant thought.

]]> By: Robert http://gigaom.com/collaboration/new-way-of-working-alpine-access/#comment-67569 Fri, 11 Jan 2008 05:47:44 +0000 http://webworkerdaily.com/2008/01/10/new-way-of-working-alpine-access/#comment-67569 Working from home at a call centre job?

…that sounds like my worst nightmare come true…

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