Comments on: I'm InTouch With My Desktop From Anywhere http://gigaom.com/collaboration/im-intouch-with-my-desktop-from-anywhere/ Fri, 10 Feb 2012 05:49:03 +0000 hourly 1 http://wordpress.com/ By: Roman http://gigaom.com/collaboration/im-intouch-with-my-desktop-from-anywhere/#comment-81634 Tue, 05 Jan 2010 15:08:06 +0000 http://webworkerdaily.com/?p=10841#comment-81634 I have used the “I’m in Touch” tool for remote support servicing clients for years. I also use RealVNC and UltraVNC, but the tool I go back to is I’m in Touch for the situations where the client also needs to login remotely, as well and the ease of use of not having to muck around with other people’s firewalls and routers. “I’m in Touch” work virtually every time.

Their “I’m on Call” service is reliable too. The thing about the free versions is that I have is who at the free version development offices is going motivated to answer the telephone during the time framwe of my client’s emergency when there is a problem. I would say that the I’m on Call service works about 99% of the time and then only fails where there is an unknown security application.

]]> By: remote desktop software http://gigaom.com/collaboration/im-intouch-with-my-desktop-from-anywhere/#comment-81633 Fri, 28 Aug 2009 21:42:27 +0000 http://webworkerdaily.com/?p=10841#comment-81633 I wanted to respond to Scott. I’m actually affiliated with proxynetworks, and we get some converts from the free options. We’re more business oriented, but some smaller businesses try to use free rdp programs, and some are successful. But every new layer of network is a new layer of complication. Fixing your dad’s pc probably doesn’t involve getting through firewalls. Tech support is a great reason to pay for software, whether that’s in the form of a professional faq or talking live. That’s more true for business where downtime is a serious problem, but also true for individual consumers. -Alex

]]> By: 01 Communique Remote Access News and Information » Web Worker Daily Writes About I’m InTouch Remote Access http://gigaom.com/collaboration/im-intouch-with-my-desktop-from-anywhere/#comment-81632 Wed, 15 Apr 2009 14:24:47 +0000 http://webworkerdaily.com/?p=10841#comment-81632 [...] Web Worker Daily just posted an article written by Meryl Evans about I’m InTouch 7.1 remote access.   Meryl wrote in the article that “I’m InTouch offers an easy-to-use solution that allows you to connect with your own desktop machine through another computer, notebook or mobile device.”  Read the entire article here. [...]

]]> By: Scott http://gigaom.com/collaboration/im-intouch-with-my-desktop-from-anywhere/#comment-81631 Wed, 15 Apr 2009 13:31:11 +0000 http://webworkerdaily.com/?p=10841#comment-81631 I’ve used the free version of LogMeIn for about 5 years now and it’s never let me down. As long as both ends are on a broadband connection, I can tap into the remote computer quickly and easily. I’ve used it to get to my home PC when I’m traveling, my Dad’s PC when he breaks something, my daughter’s laptop, and clients’ computers when they needed help. I have zero affiliation with the company. I’m just a satisfied user confused why others would use and actually pay for other products when there’s a perfectly good free alternative.

]]> By: Stefan / intuitiv http://gigaom.com/collaboration/im-intouch-with-my-desktop-from-anywhere/#comment-81630 Tue, 14 Apr 2009 07:18:06 +0000 http://webworkerdaily.com/?p=10841#comment-81630 Hi,

I’m using a real VPN (virtual private network) over a UTM (unified thread management) appliance. The community edition of endian firewall is free for usage and offers the main features necessary.
Accessing the network you can use openVPN which is free of charge also.
Installation time approx. 2 hrs, up and running.
Having a vpn installed you can use all the stuff you are used to. VNC for remote access, file browser, ftp, web-access, media server, …
Read more about it: http://eine-minute.blogspot.com/2009/04/endlich-ein-sicherer-zugang.html (german only)

Stefan

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