Comments on: How To Make A Client Feedback Form

By: Dave

Dave — Mon, 21 Feb 2011 20:37:26 +0000

Yes, that is one of the most important things.
Here is a comparison between Feedback Form and Contact Form and some best practices:
http://userthought.com/blog/view/Contact+Form+vs+Feedback+Form

By: keylogger

keylogger — Mon, 21 Feb 2011 10:43:23 +0000

problem with feedback forms is that they’re often too long or too complicated for clients, these people are too busy to fill out long questionnaires.

By: Dave

Dave — Tue, 14 Sep 2010 20:51:48 +0000

Interesting article! Please take a look at UserThought Feedback Form solution (http://userthought.com).

UserThought is a feedback service, which provides an easy to integrate (1 line of HTML) website feedback form/widget with content highlighting, feedback analytics, categorization, environment details detection, notification by email, export to Excel, PDF, XML, feedback delivery status, SSL security and more…

No pop-ups, the feedback form is instantly accessible from the webpage.

By: Dave

Dave — Tue, 14 Sep 2010 20:45:33 +0000

Interesting article! Please take a look at UserThought Feedback Form solution (http://userthought.com).

No pop-ups, the feedback form is instantly accessible from the webpage. Add it to your website and start receiving valuable feedback!

By: abcdef

abcdef — Wed, 07 Apr 2010 09:50:37 +0000

good system.

By: asd

asd — Tue, 02 Mar 2010 05:57:21 +0000

hello

By: kpss

kpss — Sat, 23 Jan 2010 17:08:43 +0000

thnx. very nice. web site.

By: John McBreen

John McBreen — Tue, 29 Dec 2009 06:02:14 +0000

Great post. We provide feedback form tools (www.fast-feedback.com) but having tools is important but not the “end all be all” of feedback analysis. Developing a well thought out set of questions will make or break it.

By: Adrian Plunkett

Adrian Plunkett — Tue, 10 Nov 2009 19:21:37 +0000

I want to make a comment for for my site, how do i do that

By: Luis Izquierdo

Luis Izquierdo — Wed, 12 Aug 2009 13:39:01 +0000

When giving the customer the choice of selecting one answer out a pool of several, these must be in even numbers, because if, say you have 5 options, people tend to go neutral just because is a natural human tendency of avoiding conflict (which IMHO is not fair for either party). E.g. How would you rate our services? Very poor / Poor / Good / Excellent.
See here the feedback-er is forced to lean to one side of the equation, giving the service provider a much clearer picture of how their work is perceived by their customers.

By: Mineful: A Quick Way to Make Those Feedback Forms

Mineful: A Quick Way to Make Those Feedback Forms — Fri, 01 May 2009 14:01:13 +0000

[...] It’s coincidental because I’d only just finished writing an article about how to create a feedback form for freelance workers to use to evaluate the success of a project. In that article, I suggested [...]

By: Testimonials: A Freelance Writer’s Evidence, Addendum » The Life and Times of a Freelance Writer

Thu, 30 Apr 2009 12:47:36 +0000

[...] good freelance writers need to ask for testimonials, I came across a post on WebWorkerDaily about constructing a client feedback form. This is another route to take in asking for feedback, especially if you are technical or do not [...]

By: J. Young

J. Young — Wed, 29 Apr 2009 12:20:26 +0000

All the above is great advice. Analysis, over time, is also important. Our site Coworkers.com is focused on helping professionals gather and share feedback in order to improve their work performance. Therefore I felt it was appropriate to comment here.

The site provides a number of predesigned questionnaire templates, but allow users to customize these or create their own from scratch. You can use anything from ratings sliders to free text areas for comments etc. We certainly agree that it’s critical for workers to ask clients and colleagues how they feel about their work.

By: What to read on the GigaOM network

What to read on the GigaOM network — Tue, 28 Apr 2009 17:37:19 +0000

[...] Intel, Dell among the IT firms buying considerable “green power” (Earth2Tech) How to make a client feedback form (WebWorkerDaily) Use the I Love BlackBerry app to find out if you’re a true BlackBerry addict [...]

By: thisismyurl

thisismyurl — Tue, 28 Apr 2009 17:21:46 +0000

Don’t forget that the #1 problem with feedback forms is that they’re often too long or too complicated for clients, these people are too busy to fill out long questionnaires.

The #2 problem IMHO? Fixing the questions to get the answers we want.