Comments on: How To Make A Client Feedback Form

By: Dave

Dave — Mon, 21 Feb 2011 20:37:26 +0000

Yes, that is one of the most important things.
Here is a comparison between Feedback Form and Contact Form and some best practices:
http://userthought.com/blog/view/Contact+Form+vs+Feedback+Form

By: keylogger

keylogger — Mon, 21 Feb 2011 10:43:23 +0000

problem with feedback forms is that they’re often too long or too complicated for clients, these people are too busy to fill out long questionnaires.

By: Dave

Dave — Tue, 14 Sep 2010 20:51:48 +0000

Interesting article! Please take a look at UserThought Feedback Form solution (http://userthought.com).

UserThought is a feedback service, which provides an easy to integrate (1 line of HTML) website feedback form/widget with content highlighting, feedback analytics, categorization, environment details detection, notification by email, export to Excel, PDF, XML, feedback delivery status, SSL security and more…

No pop-ups, the feedback form is instantly accessible from the webpage.

By: Dave

Dave — Tue, 14 Sep 2010 20:45:33 +0000

Interesting article! Please take a look at UserThought Feedback Form solution (http://userthought.com).

No pop-ups, the feedback form is instantly accessible from the webpage. Add it to your website and start receiving valuable feedback!

By: abcdef

abcdef — Wed, 07 Apr 2010 09:50:37 +0000

good system.

By: asd

asd — Tue, 02 Mar 2010 05:57:21 +0000

hello

By: kpss

kpss — Sat, 23 Jan 2010 17:08:43 +0000

thnx. very nice. web site.

By: John McBreen

John McBreen — Tue, 29 Dec 2009 06:02:14 +0000

Great post. We provide feedback form tools (www.fast-feedback.com) but having tools is important but not the “end all be all” of feedback analysis. Developing a well thought out set of questions will make or break it.

By: Adrian Plunkett

Adrian Plunkett — Tue, 10 Nov 2009 19:21:37 +0000

I want to make a comment for for my site, how do i do that

By: Luis Izquierdo

Luis Izquierdo — Wed, 12 Aug 2009 13:39:01 +0000

When giving the customer the choice of selecting one answer out a pool of several, these must be in even numbers, because if, say you have 5 options, people tend to go neutral just because is a natural human tendency of avoiding conflict (which IMHO is not fair for either party). E.g. How would you rate our services? Very poor / Poor / Good / Excellent.
See here the feedback-er is forced to lean to one side of the equation, giving the service provider a much clearer picture of how their work is perceived by their customers.